Chaty: WhatsApp & Chat buttons vs ShareThis Share Buttonsfor Shopify (2026)
Chaty: WhatsApp & Chat buttons and ShareThis Share Buttons are both Shopify apps that enhance website functionality through design elements and icons, but they serve very different purposes and target distinct merchant needs. Chaty focuses on direct customer communication and lead generation through a multi-channel chat widget. It consolidates various messaging platforms like WhatsApp, Facebook Messenger, and Telegram into a single interface, enabling businesses to provide immediate customer support and drive sales. On the other hand, ShareThis Share Buttons centers on expanding content reach and organic growth by making it simple for visitors to share content across numerous social media platforms. The primary difference lies in their core functionality: Chaty facilitates direct interaction between businesses and customers, while ShareThis focuses on enabling users to amplify content through social sharing. Chaty boasts a significantly higher rating (5/5 with 182 reviews) compared to ShareThis (2.5/5 with 23 reviews), indicating greater user satisfaction and potentially a more reliable or user-friendly experience. Chaty's value proposition is driving conversions and improving customer support through immediate communication, whereas ShareThis aims to increase brand visibility and audience reach through social sharing.
At a Glance
Chaty: WhatsApp & Chat buttons
182 reviews
ShareThis Share Buttons
23 reviews
Detailed Overview
Chaty: WhatsApp & Chat buttons
Chat on 20+ chat buttons: WhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, phone, etc
Key Features
- Close sales via WhatsApp chat, Facebook Messenger, Line, Telegram, Viber, TikTok
- Let visitors reach you via their preferred chat apps including SMS & call button
- Customize chat widget's font, color, position, icons, & preset welcome messages
- Track & analyze customer interactions with your chat button via Google Analytics
- Show WhatsApp icon & chat buttons on mobile & desktop using triggers & targeting
ShareThis Share Buttons
Make it easy for your audience to share your content across 40+ of the most popular social channels
Key Features
- Configure your buttons to stay anchored on the sidebar as visitors scroll
- Tailor your share buttons' alignment, size, color and design to match your brand
- Responsive, lightweight code that loads asynchronously – great for site speed
- Easily add share buttons to product pages and blog posts
Feature Comparison
| Rating | 5/5 | 2.5/5 |
Rating Chaty: WhatsApp & Chat buttons5/5 ShareThis Share Buttons2.5/5 | ||
| Reviews | 182 | 23 |
Reviews Chaty: WhatsApp & Chat buttons182 ShareThis Share Buttons23 | ||
| Core Functionality | Direct Customer Chat & Lead Generation | Social Media Sharing |
Core Functionality Chaty: WhatsApp & Chat buttonsDirect Customer Chat & Lead Generation ShareThis Share ButtonsSocial Media Sharing | ||
| Target Merchant | Businesses prioritizing customer support and sales conversions through direct communication | Businesses aiming to increase brand awareness and content reach through social media |
Target Merchant Chaty: WhatsApp & Chat buttonsBusinesses prioritizing customer support and sales conversions through direct communication ShareThis Share ButtonsBusinesses aiming to increase brand awareness and content reach through social media | ||
| Ease of Use (Inferred) | Likely Easier (based on higher rating and more reviews) | Potentially more complex (based on lower rating) |
Ease of Use (Inferred) Chaty: WhatsApp & Chat buttonsLikely Easier (based on higher rating and more reviews) ShareThis Share ButtonsPotentially more complex (based on lower rating) | ||
| Value Proposition | Increased Sales Conversions & Improved Customer Support | Expanded Content Reach & Organic Growth |
Value Proposition Chaty: WhatsApp & Chat buttonsIncreased Sales Conversions & Improved Customer Support ShareThis Share ButtonsExpanded Content Reach & Organic Growth | ||
| Customer Interaction | Proactive & Reactive (Direct Chat) | Passive (Enabling Sharing) |
Customer Interaction Chaty: WhatsApp & Chat buttonsProactive & Reactive (Direct Chat) ShareThis Share ButtonsPassive (Enabling Sharing) | ||
| Communication Channels Supported | WhatsApp, Facebook Messenger, Viber, Telegram, etc. | Facebook, WhatsApp, Twitter, Pinterest, etc. |
Communication Channels Supported Chaty: WhatsApp & Chat buttonsWhatsApp, Facebook Messenger, Viber, Telegram, etc. ShareThis Share ButtonsFacebook, WhatsApp, Twitter, Pinterest, etc. | ||
Our Verdict
For merchants prioritizing direct customer engagement, improved customer service, and increased sales conversions through immediate communication, Chaty: WhatsApp & Chat buttons is the clear choice. Its higher rating and focus on multi-channel chat support suggest a more effective and user-friendly experience.
However, if a merchant's primary goal is to expand content reach, increase brand awareness, and encourage organic growth through social sharing, ShareThis Share Buttons could be considered, despite its lower rating. Merchants should carefully weigh the importance of direct customer interaction versus social media amplification when making their decision. Considering the vastly different ratings and the importance of customer communication, Chaty is the superior option for most businesses, especially those reliant on direct customer engagement for sales.
Common Questions
Which app is better for increasing sales?
Chaty is likely better for increasing sales due to its focus on direct customer engagement and ability to close sales through WhatsApp chat, Facebook Messenger, etc.
Which app is better for brand awareness?
ShareThis is designed to enhance brand awareness by enabling users to easily share content across social media platforms.
Are both apps easy to use?
Based on the ratings and review count, Chaty appears to be the more user-friendly option.
Do both apps support WhatsApp?
Yes, both apps support WhatsApp. Chaty offers WhatsApp as a direct chat channel, while ShareThis allows users to share content on WhatsApp.
Which app offers better customer support?
While not explicitly stated, the higher rating and larger number of reviews for Chaty suggest it may offer better customer support, or at least be a more reliable product overall.
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