Chaty: WhatsApp & Chat buttons and Labeler ‑ Product Labels, while both falling under the 'Design elements' and 'Badges and icons' Shopify categories, serve entirely different purposes. Chaty focuses on facilitating direct customer communication through a wide array of chat platforms, aiming to improve customer support, generate leads, and ultimately increase sales conversions by providing easy access to preferred communication channels. Labeler, on the other hand, concentrates on visual merchandising, allowing merchants to highlight specific product features, discounts, or promotions using customizable badges and labels to attract customer attention and drive traffic to desired products.
182 reviews
112 reviews
Chat on 20+ chat buttons: WhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, phone, etc
Build intuitive labels & smart badges for products to boost sales & drive more traffic to your store
| Rating | 5/5 | 4.6/5 |
Rating Chaty: WhatsApp & Chat buttons5/5 Labeler ‑ Product Labels4.6/5 | ||
| Reviews | 182 | 112 |
Reviews Chaty: WhatsApp & Chat buttons182 Labeler ‑ Product Labels112 | ||
| Core Functionality | Customer communication via chat apps | Product labeling and badging |
Core Functionality Chaty: WhatsApp & Chat buttonsCustomer communication via chat apps Labeler ‑ Product LabelsProduct labeling and badging | ||
| Target Merchant | Businesses prioritizing immediate customer support and lead generation | Businesses focusing on visual merchandising and product promotion |
Target Merchant Chaty: WhatsApp & Chat buttonsBusinesses prioritizing immediate customer support and lead generation Labeler ‑ Product LabelsBusinesses focusing on visual merchandising and product promotion | ||
| Key Feature: Communication Channels | WhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, SMS, Phone, Email, etc. | N/A (Focuses on badges) |
Key Feature: Communication Channels Chaty: WhatsApp & Chat buttonsWhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, SMS, Phone, Email, etc. Labeler ‑ Product LabelsN/A (Focuses on badges) | ||
| Key Feature: Customization | Widget design (font, color, position, icons) and preset welcome messages | Badge styles and CSS editor |
Key Feature: Customization Chaty: WhatsApp & Chat buttonsWidget design (font, color, position, icons) and preset welcome messages Labeler ‑ Product LabelsBadge styles and CSS editor | ||
| Key Feature: Triggering & Targeting | Triggers & targeting based on device type (mobile & desktop). | Rules based on tags, collection, variants, inventory, vendors, type, and price. |
Key Feature: Triggering & Targeting Chaty: WhatsApp & Chat buttonsTriggers & targeting based on device type (mobile & desktop). Labeler ‑ Product LabelsRules based on tags, collection, variants, inventory, vendors, type, and price. | ||
| Key Feature: Analytics | Google Analytics integration for tracking customer interactions. | N/A (Focuses on badge scheduling) |
Key Feature: Analytics Chaty: WhatsApp & Chat buttonsGoogle Analytics integration for tracking customer interactions. Labeler ‑ Product LabelsN/A (Focuses on badge scheduling) | ||
| Value Proposition | Increased sales conversions, lead generation, and improved client support through convenient communication channels. | Boost sales and drive more traffic by highlighting products and offers with visually appealing badges and labels. |
Value Proposition Chaty: WhatsApp & Chat buttonsIncreased sales conversions, lead generation, and improved client support through convenient communication channels. Labeler ‑ Product LabelsBoost sales and drive more traffic by highlighting products and offers with visually appealing badges and labels. | ||
If your primary goal is to improve customer support, generate leads, and increase sales by enabling customers to easily contact you through various chat platforms, Chaty: WhatsApp & Chat buttons is the clear choice. Its wide range of supported chat apps and customization options make it a powerful tool for enhancing customer engagement. However, if you're more focused on visually highlighting specific products, promotions, or discounts to drive traffic and increase sales through product labeling, Labeler ‑ Product Labels is the better option. The ability to create custom badges, schedule their display, and target specific products makes it ideal for visual merchandising.
Merchants who value immediate customer support and want to make it easy for customers to contact them via their preferred messaging apps would benefit most from Chaty. This includes businesses selling products or services that require quick responses to customer inquiries.
Merchants who want to visually highlight specific products, promotions, or discounts to attract customer attention and drive sales would benefit most from Labeler. This includes businesses running frequent sales or wanting to showcase new or trending products.
Yes, Chaty allows customers to leave messages even when you're not actively online, which you can then respond to later.
Yes, Labeler allows you to schedule badges for future events and to indicate 'SALE ON' badges to signal price drops/discounts.
Chaty integrates with Google Analytics to track customer interactions. Labeler does not explicitly state integrations, its primary focus is on onsite visual merchandising.
Run audits for SEO, CRO, PageSpeed, and AI visibility. Get a clear report and actionable fixes.
Try Fix My Store