Chaty: WhatsApp & Chat buttons vs Helpy Social Share Buttonsfor Shopify (2026)
Chaty: WhatsApp & Chat buttons and Helpy Social Share Buttons, while both falling under 'Design elements' and 'Badges and icons' categories on Shopify, serve fundamentally different purposes. Chaty focuses on facilitating direct communication between customers and merchants through a versatile chat widget. It aims to improve customer support, generate leads, and boost sales conversions by enabling customers to reach out via their preferred messaging apps. Helpy Social Share Buttons, on the other hand, centers around enhancing a store's social media presence and driving traffic through social sharing. It helps merchants increase social followers, broaden their brand reach, and stay updated with social media activity related to their brand.
At a Glance
Chaty: WhatsApp & Chat buttons
182 reviews
Helpy Social Share Buttons
91 reviews
Detailed Overview
Chaty: WhatsApp & Chat buttons
Chat on 20+ chat buttons: WhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, phone, etc
Key Features
- Close sales via WhatsApp chat, Facebook Messenger, Line, Telegram, Viber, TikTok
- Let visitors reach you via their preferred chat apps including SMS & call button
- Customize chat widget's font, color, position, icons, & preset welcome messages
- Track & analyze customer interactions with your chat button via Google Analytics
- Show WhatsApp icon & chat buttons on mobile & desktop using triggers & targeting
Helpy Social Share Buttons
Social Media Icons and Buttons, Increase Site traffic and Store Branding by Enabling One Click Share
Key Features
- Add Social Media Account link with Effective icon to Connect with your Customer.
- Live Preview of Customised designs of your Social Bar like border, color & more
- Fully customizable: Control the social bar's size, position on the page and more
- Mobile Responsive Social Sh - Automatically Resizes to work on all Display Sizes
- Unlimited Social Media Icons: Instagram, Youtube, WhatsApp, Twitter & more
Feature Comparison
| Rating | 5/5 | 4.8/5 |
Rating Chaty: WhatsApp & Chat buttons5/5 Helpy Social Share Buttons4.8/5 | ||
| Reviews | 182 | 91 |
Reviews Chaty: WhatsApp & Chat buttons182 Helpy Social Share Buttons91 | ||
| Primary Function | Customer Communication & Support | Social Sharing & Brand Building |
Primary Function Chaty: WhatsApp & Chat buttonsCustomer Communication & Support Helpy Social Share ButtonsSocial Sharing & Brand Building | ||
| Key Feature 1 | Multi-Channel Chat Support (WhatsApp, Messenger, etc.) | 100+ Social Media Network Support |
Key Feature 1 Chaty: WhatsApp & Chat buttonsMulti-Channel Chat Support (WhatsApp, Messenger, etc.) Helpy Social Share Buttons100+ Social Media Network Support | ||
| Key Feature 2 | Customizable Chat Widget | Customizable Social Bar |
Key Feature 2 Chaty: WhatsApp & Chat buttonsCustomizable Chat Widget Helpy Social Share ButtonsCustomizable Social Bar | ||
| Target Merchant | Businesses prioritizing direct customer interaction and sales conversions | Businesses focused on expanding their social media presence and driving traffic through social sharing |
Target Merchant Chaty: WhatsApp & Chat buttonsBusinesses prioritizing direct customer interaction and sales conversions Helpy Social Share ButtonsBusinesses focused on expanding their social media presence and driving traffic through social sharing | ||
| Value Proposition | Improved Customer Service, Increased Leads & Sales | Enhanced Brand Visibility, Increased Social Following & Traffic |
Value Proposition Chaty: WhatsApp & Chat buttonsImproved Customer Service, Increased Leads & Sales Helpy Social Share ButtonsEnhanced Brand Visibility, Increased Social Following & Traffic | ||
| Mobile Responsiveness | Yes (via triggers and targeting) | Yes (automatically resizes) |
Mobile Responsiveness Chaty: WhatsApp & Chat buttonsYes (via triggers and targeting) Helpy Social Share ButtonsYes (automatically resizes) | ||
- Conversion Audit
- Speed Audit
- SEO Audit
Conversion Audit
Our Verdict
Chaty is the clear choice for merchants whose primary goal is to improve customer service, generate leads, and close sales through direct communication. The app's multi-channel chat support and customizable widget provide a seamless way for customers to reach out via their preferred messaging app. Helpy Social Share Buttons is better suited for businesses that are heavily invested in social media marketing and are looking to increase their brand visibility and drive traffic to their store through social sharing. If a merchant needs to boost customer interaction then Chaty is the superior choice.
Common Questions
Which app is better for increasing sales?
Chaty is specifically designed to increase sales conversions through direct customer engagement via chat. Helpy focuses on driving traffic, which indirectly contributes to sales but is not its primary function.
Which app is more customizable?
Both apps offer customization options, but they focus on different elements. Chaty allows customization of the chat widget's appearance and preset messages, while Helpy lets merchants customize the social bar's design, size, and position.
Which app supports more social media platforms?
Helpy Social Share Buttons explicitly states support for 100+ social media networks, while Chaty focuses on a smaller, more specific set of messaging apps.
If I need help with social bar for my shop which app should I choose?
Helpy is explicitly a social bar and that should be your obvious choice. Chaty facilitates more in-depth support for other types of messaging.
Do both apps offer analytics tracking?
Chaty explicitly mentions tracking customer interactions via Google Analytics. Helpy's description doesn't mention built-in analytics tracking for social shares, though integrations or third-party apps might provide this functionality.
Get More From Your Shopify Store
Run audits for SEO, CRO, PageSpeed, and AI visibility. Get a clear report and actionable fixes.
Try Fix My Store