Chaty: WhatsApp & Chat buttons vs Easy Highlights Menufor Shopify (2026)
Chaty: WhatsApp & Chat buttons and Easy Highlights Menu address distinct needs within a Shopify store. Chaty aims to enhance customer communication and support by providing a centralized chat widget offering access to over 20 different messaging platforms. Its strength lies in facilitating immediate customer engagement and potentially increasing sales conversions through real-time support. On the other hand, Easy Highlights Menu focuses on improving store navigation and product discovery by presenting a visually appealing, story-style menu to highlight specific products, collections, or pages. It aims to create a more engaging browsing experience and guide customers towards key offerings. While both utilize badges and icons, their core functionalities and target users differ significantly.
At a Glance
Chaty: WhatsApp & Chat buttons
182 reviews
Easy Highlights Menu
0 reviews
Detailed Overview
Chaty: WhatsApp & Chat buttons
Chat on 20+ chat buttons: WhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, phone, etc
Key Features
- Close sales via WhatsApp chat, Facebook Messenger, Line, Telegram, Viber, TikTok
- Let visitors reach you via their preferred chat apps including SMS & call button
- Customize chat widget's font, color, position, icons, & preset welcome messages
- Track & analyze customer interactions with your chat button via Google Analytics
- Show WhatsApp icon & chat buttons on mobile & desktop using triggers & targeting
Easy Highlights Menu
create a visual menu to feature products or collections with story-style navigation
Key Features
- Add circle or square menus to any section of your Online Store 2.0 theme
- Create multiple menu groups for products, collections, or custom pages
- Display badges like "New" or "Sale" to highlight key menu items
- Customize icon size, shape, border, and colors to match your branding
- Show menus on mobile, desktop, or both with responsive layout controls
Feature Comparison
| Rating | 5/5 | 0/5 |
Rating Chaty: WhatsApp & Chat buttons5/5 Easy Highlights Menu0/5 | ||
| Reviews | 182 | 0 |
Reviews Chaty: WhatsApp & Chat buttons182 Easy Highlights Menu0 | ||
| Core Function | Customer communication & support via chat | Store navigation & visual merchandising |
Core Function Chaty: WhatsApp & Chat buttonsCustomer communication & support via chat Easy Highlights MenuStore navigation & visual merchandising | ||
| Target Use | Enabling real-time customer interaction and support | Improving product discovery and highlighting key collections |
Target Use Chaty: WhatsApp & Chat buttonsEnabling real-time customer interaction and support Easy Highlights MenuImproving product discovery and highlighting key collections | ||
| Key Features | Multi-platform chat integration, customization, analytics | Visual menu creation, customizable layouts, badge support |
Key Features Chaty: WhatsApp & Chat buttonsMulti-platform chat integration, customization, analytics Easy Highlights MenuVisual menu creation, customizable layouts, badge support | ||
| Impact | Increased sales conversions, lead generation, better customer service | Enhanced user experience, improved product visibility, streamlined navigation |
Impact Chaty: WhatsApp & Chat buttonsIncreased sales conversions, lead generation, better customer service Easy Highlights MenuEnhanced user experience, improved product visibility, streamlined navigation | ||
| Ease of Use (Implied) | Likely requires setup of various chat integrations | Likely focuses on visual customization through a simple interface |
Ease of Use (Implied) Chaty: WhatsApp & Chat buttonsLikely requires setup of various chat integrations Easy Highlights MenuLikely focuses on visual customization through a simple interface | ||
| Value Proposition | Centralized chat solution to improve customer engagement | Visually appealing menu to enhance product discoverability |
Value Proposition Chaty: WhatsApp & Chat buttonsCentralized chat solution to improve customer engagement Easy Highlights MenuVisually appealing menu to enhance product discoverability | ||
Our Verdict
Chaty: WhatsApp & Chat buttons is better suited for merchants prioritizing immediate customer support and communication. Its multi-platform integration and real-time chat capabilities can significantly impact sales and customer satisfaction. Easy Highlights Menu, while potentially useful, lacks user reviews and addresses a different need - visual merchandising and navigation. Merchants looking to improve product discovery through visual menus should proceed with caution due to the lack of data on Easy Highlights Menu's performance and user satisfaction. For most stores in 2026, Chaty offers a more proven and potentially impactful solution.
Common Questions
Which app is easier to set up?
Without user reviews or documentation, it's difficult to determine which app is easier to set up. However, Chaty, with its focus on integrating multiple chat platforms, may require more initial configuration.
Which app is better for increasing sales?
Chaty is more directly targeted towards increasing sales by providing a real-time communication channel for customers to ask questions and receive support. Easy Highlights Menu aims to indirectly increase sales by improving product discoverability.
Do both apps offer mobile optimization?
Chaty explicitly mentions showing chat buttons on mobile. Easy Highlights Menu specifies showing menus on mobile with responsive layout controls.
Do both apps work with Online Store 2.0 themes?
Easy Highlights Menu specifies compatibility with Online Store 2.0 themes. Chaty does not explicitly mention it, but it's highly likely a modern chat widget would be compatible.
Which app is more cost-effective?
The price of the apps are not specified and that affects which app is more cost-effective.
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