BL Story Style Highlight Menu vs Chaty: WhatsApp & Chat buttonsfor Shopify (2026)
BL Story Style Highlight Menu and Chaty: WhatsApp & Chat buttons compete in the 'Badges and icons' category on the Shopify app store, but cater to vastly different needs. BL Story Style Highlight Menu, based on its name, likely focuses on visual enhancement using story-style highlights, though lacking sufficient information to definitively ascertain its exact functionality, it's hard to determine it's exact position in the market. Conversely, Chaty offers a comprehensive suite of communication tools, facilitating customer interaction through various chat platforms and channels. Its strength lies in providing a centralized hub for diverse customer communication preferences, allowing merchants to engage customers on their preferred platforms. Chaty targets merchants seeking to improve customer engagement and conversion rates through streamlined communication.
At a Glance
BL Story Style Highlight Menu
1 reviews
Chaty: WhatsApp & Chat buttons
182 reviews
Detailed Overview
Chaty: WhatsApp & Chat buttons
Chat on 20+ chat buttons: WhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, phone, etc
Key Features
- Close sales via WhatsApp chat, Facebook Messenger, Line, Telegram, Viber, TikTok
- Let visitors reach you via their preferred chat apps including SMS & call button
- Customize chat widget's font, color, position, icons, & preset welcome messages
- Track & analyze customer interactions with your chat button via Google Analytics
- Show WhatsApp icon & chat buttons on mobile & desktop using triggers & targeting
Feature Comparison
| Rating | 1/5 | 5/5 |
Rating BL Story Style Highlight Menu1/5 Chaty: WhatsApp & Chat buttons5/5 | ||
| Reviews | 1 | 182 |
Reviews BL Story Style Highlight Menu1 Chaty: WhatsApp & Chat buttons182 | ||
| Core Functionality | Unknown, potentially story-style highlights | Multi-channel chat widget (WhatsApp, Messenger, etc.) |
Core Functionality BL Story Style Highlight MenuUnknown, potentially story-style highlights Chaty: WhatsApp & Chat buttonsMulti-channel chat widget (WhatsApp, Messenger, etc.) | ||
| Customer Communication | Limited information | Enables communication via multiple platforms |
Customer Communication BL Story Style Highlight MenuLimited information Chaty: WhatsApp & Chat buttonsEnables communication via multiple platforms | ||
| Target Merchant | Unknown, possibly those seeking simple visual enhancements | Merchants prioritizing customer engagement and immediate support |
Target Merchant BL Story Style Highlight MenuUnknown, possibly those seeking simple visual enhancements Chaty: WhatsApp & Chat buttonsMerchants prioritizing customer engagement and immediate support | ||
| Ease of Use | Likely Simple (based on limited functionality) | Potentially Moderate (due to multiple features and integrations) |
Ease of Use BL Story Style Highlight MenuLikely Simple (based on limited functionality) Chaty: WhatsApp & Chat buttonsPotentially Moderate (due to multiple features and integrations) | ||
| Value Proposition | Unknown, potentially visual aesthetics | Increased sales conversion and improved customer support through real-time communication |
Value Proposition BL Story Style Highlight MenuUnknown, potentially visual aesthetics Chaty: WhatsApp & Chat buttonsIncreased sales conversion and improved customer support through real-time communication | ||
| Customization | Likely limited | Highly customizable (font, color, position, icons, welcome messages) |
Customization BL Story Style Highlight MenuLikely limited Chaty: WhatsApp & Chat buttonsHighly customizable (font, color, position, icons, welcome messages) | ||
- Conversion Audit
- Speed Audit
- SEO Audit
Conversion Audit
Our Verdict
Given the available information, Chaty: WhatsApp & Chat buttons appears to be the stronger contender for most merchants in 2026. Its high rating, numerous reviews, and rich feature set, focused on facilitating multi-channel customer communication, position it as a valuable tool for improving sales and customer support. BL Story Style Highlight Menu, with its low rating and limited reviews, is more of an unknown quantity. Without further details on its capabilities, it's difficult to recommend it over Chaty. Small store owners or those specifically looking for a simple aesthetic upgrade might consider investigating it further, but Chaty is likely the better option for most businesses seeking tangible improvements in customer engagement.
Common Questions
Which app is better for improving customer support?
Chaty is significantly better for customer support. Its multi-channel chat functionality allows customers to reach out via their preferred platform, enabling real-time assistance.
Which app is easier to set up?
Without direct experience, it is impossible to know for sure, but given the limited functionality indicated by the name of BL Story Style Highlight Menu, it may be slightly easier to set up. However, Chaty likely has good onboarding support.
Which app is likely to improve sales conversions?
Chaty is more likely to improve sales conversions. By providing immediate access to customer support and enabling direct communication through popular messaging apps, it reduces friction and encourages purchases.
Does BL Story Style Highlight Menu offer chat functionality?
Based on the name and limited information, it is unlikely that BL Story Style Highlight Menu offers chat functionality. Its focus appears to be on visual elements.
Which app offers integration with WhatsApp?
Chaty explicitly mentions WhatsApp integration as a key feature, offering a WhatsApp chat button and allowing customers to communicate directly through the app.
Get More From Your Shopify Store
Run audits for SEO, CRO, PageSpeed, and AI visibility. Get a clear report and actionable fixes.
Try Fix My Store