Best Alternatives to Phone Numbers & Calls ‑ SBoardfor Shopify (2026)

Commslayer offers a comprehensive helpdesk solution, centralizing channels and providing AI-powered features like spam filtering and reply suggestions. It allows you to manage orders, issue refunds, and cancel orders directly from the helpdesk, a feature not explicitly offered by Phone Numbers & Calls ‑ SBoard. With no limits on agents or tickets, it can be more scalable.

Orka offers direct real-time engagement with website visitors through live chat. While Phone Numbers & Calls ‑ SBoard provides a phone number for communication, Orka offers immediate text-based interaction to boost engagement and answer questions, which is a more modern solution.

Kustomer is an AI CRM designed for comprehensive customer support, offering a holistic view of customer data across channels. This integrated approach provides personalized experiences and streamlines operations, going beyond the basic communication channel provided by Phone Numbers & Calls ‑ SBoard.

lookfor offers an AI chatbot for automating customer service tasks, such as order tracking, address updates, and product recommendations. For merchants looking to automate repetitive support tasks, lookfor's AI agents offer a strong alternative, directly integrates with Shopify to perform actions, going beyond basic call answering.

Herodesk provides a simple helpdesk and live-chat tool that integrates with Shopify. For a merchant looking for simplicity, herodesk may be a good alternative.

Relocate+ provides self-serve order editing capabilities, empowering customers to make changes themselves, reducing support requests. If a significant portion of inquiries relate to order modifications, this app can save time and improve customer satisfaction by allowing customers to edit shipping addresses and products.

Vennie is a Zendesk AI chatbot for Shopify stores that automates support requests, performing actions directly in Shopify. If you are already using Zendesk, Vennie will automate your support request.

Helpify24 provides online experts to help with various e-commerce tasks, including app installation, visual content creation, and social media management. It's ideal if you need assistance managing your store beyond simple customer service tasks.

This provides social media inbox and support. This is not described in the provided listing.

Notch provides a full-service customer support solution managed by AI and experts. This solution could be an alternative for businesses that want to outsource their entire customer service needs, instead of managing it in-house.