Both TryNow: Try Before You Buy and Tryon: Try Before You Buy offer 'Try Before You Buy' (TBYB) solutions for Shopify merchants in 2026, aiming to increase conversion rates by allowing customers to try products at home before committing to a purchase. TryNow positions itself as a platform for customer-centric brands seeking exceptional shopping experiences and incremental revenue, emphasizing a comprehensive solution with features like drag-and-drop installation, TryLinks, and integrated returns processing. Tryon, on the other hand, focuses on ease of use and speed of setup, promising a TBYB experience in minutes and highlighting the use of authorization holds for payment security. Tryon also makes it clear that this service can also be used as a unique promotion tool, not just a sales boost.
43 reviews
19 reviews
The conversion-driving Try Before You Buy platform that brings online stores to more front doors.
Offer a Try Before You Buy experience and leverage a $0 checkout to overcome all customer doubts
| Rating | 4.5/5 | 4.6/5 |
Rating TryNow: Try Before You Buy4.5/5 Tryon: Try Before You Buy4.6/5 | ||
| Reviews | 43 | 19 |
Reviews TryNow: Try Before You Buy43 Tryon: Try Before You Buy19 | ||
| Setup | Fast installation with drag-and-drop | 2-minute setup |
Setup TryNow: Try Before You BuyFast installation with drag-and-drop Tryon: Try Before You Buy2-minute setup | ||
| Returns | Integrated with returns process | Not explicitly mentioned |
Returns TryNow: Try Before You BuyIntegrated with returns process Tryon: Try Before You BuyNot explicitly mentioned | ||
| Payment Security | Auto-capture for kept items | Authorization hold |
Payment Security TryNow: Try Before You BuyAuto-capture for kept items Tryon: Try Before You BuyAuthorization hold | ||
| Merchant Portal | Comprehensive portal for order management and configuration | Easy-to-use app for managing Tryon orders |
Merchant Portal TryNow: Try Before You BuyComprehensive portal for order management and configuration Tryon: Try Before You BuyEasy-to-use app for managing Tryon orders | ||
| Upselling/Cross-selling | Not explicitly mentioned | Upsell & Cross-sell with Try Before You Buy |
Upselling/Cross-selling TryNow: Try Before You BuyNot explicitly mentioned Tryon: Try Before You BuyUpsell & Cross-sell with Try Before You Buy | ||
| Customer Journey | High-converting customer journeys with TryLinks | Focus on overcoming customer doubts with $0 checkout |
Customer Journey TryNow: Try Before You BuyHigh-converting customer journeys with TryLinks Tryon: Try Before You BuyFocus on overcoming customer doubts with $0 checkout | ||
For merchants prioritizing speed and ease of implementation with a focus on immediate sales impact, Tryon: Try Before You Buy appears to be the better option. Its 2-minute setup and authorization hold payment system offer a quick and secure entry into the TBYB market. Merchants looking for a more comprehensive and integrated TBYB solution, including managed customer email notifications, integrated returns processing and a more complete experience in the Merchant Portal, should consider TryNow: Try Before You Buy. While it might require slightly more initial effort, the potential for a more tailored and scalable TBYB program could be worth the investment, especially for brands prioritizing long-term customer relationships and detailed analytics.
Tryon: Try Before You Buy claims a 2-minute setup, suggesting it's easier to implement than TryNow: Try Before You Buy, which uses drag-and-drop components.
Both offer security, but TryNow: Try Before You Buy uses auto-capture for kept items within your returns process. Tryon: Try Before You Buy uses an authorization hold to safeguard payments until the customer decides.
TryNow: Try Before You Buy's integrated returns process might be a better fit for larger stores already managing returns at scale.
Tryon: Try Before You Buy highlights the ability to run promotions without discounts using the home try-on service, making it a more apparent choice for promotional campaigns.
While both aim to improve CX, TryNow focuses on ‘exceptional shopping experiences that drive incremental revenue’ through comprehensive TryLinks and timely email notifications, compared to Tryon's focus on removing customer doubts through a $0 checkout.
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