Top Form Builder vs Zigpoll Customer Surveysfor Shopify (2026)
Top Form Builder and Zigpoll Customer Surveys both fall under the 'Surveys' category on Shopify, but cater to different merchant needs. Top Form Builder focuses on general form creation for various purposes like contact forms, order forms, and file uploads, emphasizing a no-code, drag-and-drop interface. It aims to empower merchants to quickly build custom forms to collect specific information directly from customers on different pages of their store. Zigpoll Customer Surveys, on the other hand, is specifically designed for gathering customer feedback through targeted surveys. It emphasizes post-purchase, pre-purchase, and on-site surveys, coupled with AI-powered analytics to extract actionable insights. Zigpoll also offers features like abandoned checkout campaigns and integrations with the Shopify ecosystem, making it suitable for merchants looking to understand customer sentiment and optimize their business based on direct feedback. Zigpoll seems to target merchants wanting to enhance their marketing, reduce churn, and increase conversions.
At a Glance
Top Form Builder
0 reviews
Zigpoll Customer Surveys
417 reviews
Detailed Overview
Top Form Builder
Create attractive forms with No Code top form builder app.
Key Features
- Innovative form templates and a drag-and-drop form builder.
- Create form with various fields type ( text, checkbox, radio, dropdown,file)
- Manage Submissions: view submission history
- Allow to customers multiple files upload
- No code System to Create Forms
Zigpoll Customer Surveys
Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.
Key Features
- Advanced post-purchase surveys that get quality responses. No coding required.
- Customize and translate every detail. Localize for multiple languages.
- Abandoned checkout campaigns. Uncover common pain points and recover carts.
- Connect survey responses to your Shopify customer and order dashboards.
- Compatible with Shopify's Order Status and Thank You Page Checkout Extensions
Feature Comparison
| Rating | 0/5 | 5/5 |
Rating Top Form Builder0/5 Zigpoll Customer Surveys5/5 | ||
| Reviews | 0 | 417 |
Reviews Top Form Builder0 Zigpoll Customer Surveys417 | ||
| Focus | General Form Creation | Customer Surveys & Feedback |
Focus Top Form BuilderGeneral Form Creation Zigpoll Customer SurveysCustomer Surveys & Feedback | ||
| Key Feature: Data Collection | File Uploads, Custom Fields | Post-Purchase Surveys, Abandoned Cart Recovery |
Key Feature: Data Collection Top Form BuilderFile Uploads, Custom Fields Zigpoll Customer SurveysPost-Purchase Surveys, Abandoned Cart Recovery | ||
| Analytics | Submission History | AI-powered Analytics |
Analytics Top Form BuilderSubmission History Zigpoll Customer SurveysAI-powered Analytics | ||
| Integration | Shopify Pages | Shopify Customer & Order Dashboards, Marketing Stack |
Integration Top Form BuilderShopify Pages Zigpoll Customer SurveysShopify Customer & Order Dashboards, Marketing Stack | ||
| Target Merchant | Merchants needing versatile data collection through forms | Merchants seeking customer insights to improve business performance |
Target Merchant Top Form BuilderMerchants needing versatile data collection through forms Zigpoll Customer SurveysMerchants seeking customer insights to improve business performance | ||
| Ease of Use | No-Code, Drag-and-Drop | No-Code Setup |
Ease of Use Top Form BuilderNo-Code, Drag-and-Drop Zigpoll Customer SurveysNo-Code Setup | ||
| Value Proposition | Create custom forms quickly without coding expertise. | Gain actionable insights from customer feedback through advanced survey and analytics tools. |
Value Proposition Top Form BuilderCreate custom forms quickly without coding expertise. Zigpoll Customer SurveysGain actionable insights from customer feedback through advanced survey and analytics tools. | ||
Our Verdict
For merchants needing versatile forms for purposes beyond surveys – such as creating detailed order forms with file uploads or complex contact forms – Top Form Builder may be suitable, provided the lack of reviews is taken into account. However, given the lack of any reviews, using Top Form Builder comes with inherent risk.
Zigpoll Customer Surveys is the better choice for merchants prioritizing customer feedback and insights to improve their business. Its high rating, numerous reviews, and focus on survey-specific features, like post-purchase surveys and AI analytics, make it a more reliable and valuable option for understanding customer needs and optimizing business strategies. Ultimately, Zigpoll is the better option due to the reviews validating that the app is useful.
Common Questions
Which app is easier to use?
Both apps claim to be user-friendly with a no-code approach. Top Form Builder utilizes a drag-and-drop interface, while Zigpoll focuses on simple, quick setup. Without user reviews for Top Form Builder, Zigpoll is likely easier to use due to established user base and available documentation and support.
Which app is better for collecting customer feedback?
Zigpoll Customer Surveys is specifically designed for collecting customer feedback through surveys, offering advanced features like post-purchase surveys, abandoned checkout campaigns, and AI-powered analytics. Top Form Builder is more generic and less specialized for targeted feedback collection.
Can I use either app to create contact forms?
Top Form Builder explicitly mentions creating contact forms as a use case. While Zigpoll could technically be used, it is more geared towards formal surveys rather than simple contact forms.
Which app integrates better with Shopify?
Zigpoll offers tighter integrations with Shopify customer and order dashboards and potentially other marketing tools. Top Form Builder mentions integration on Shopify pages, but the level of integration is less detailed.
Which app is more reliable given the data provided?
Zigpoll Customer Surveys is the more reliable option due to its high rating (5/5) and a significant number of reviews (417). Top Form Builder's lack of ratings and reviews makes its reliability uncertain.
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