SK: Form Builder App vs Zigpoll Customer Surveysfor Shopify (2026)
SK: Form Builder App and Zigpoll Customer Surveys both offer survey capabilities but cater to different needs. SK: Form Builder focuses on creating customizable forms for various purposes, from contact forms to wholesale inquiries, with a strong emphasis on data collection and integration with tools like Klaviyo and Google Sheets. Its strength lies in building complex forms and managing data with features like conditional logic and customer tagging. Zigpoll, on the other hand, centers around targeted customer surveys to gather feedback at key moments, such as post-purchase or during abandoned checkout. It prioritizes ease of use, multilingual support, and AI-powered analytics to derive actionable insights from customer data.
At a Glance
SK: Form Builder App
420 reviews
Zigpoll Customer Surveys
417 reviews
Detailed Overview
SK: Form Builder App
Create strong forms easily with in just 3 steps using our easy-to-use SK: Advanced Form Builder app.
Key Features
- Create forms, collect customer data, and allow file uploads easily.
- Create forms with predefined templates and manage forms by drag & drop feature.
- Easy integrations of the Klaviyo, Gtag, FB Tracking, GSheet Add tag in customer.
- Tag customer when form is submitted. Like: Wholesaler, Retailer, etc.
- Personalized forms are designed to match your shop's style perfectly.
Zigpoll Customer Surveys
Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.
Key Features
- Advanced post-purchase surveys that get quality responses. No coding required.
- Customize and translate every detail. Localize for multiple languages.
- Abandoned checkout campaigns. Uncover common pain points and recover carts.
- Connect survey responses to your Shopify customer and order dashboards.
- Compatible with Shopify's Order Status and Thank You Page Checkout Extensions
Feature Comparison
| Rating | 4.9/5 | 5/5 |
Rating SK: Form Builder App4.9/5 Zigpoll Customer Surveys5/5 | ||
| Reviews | 420 | 417 |
Reviews SK: Form Builder App420 Zigpoll Customer Surveys417 | ||
| Primary Function | General Form Building (Contact, Inquiries, etc.) | Targeted Customer Surveys (Post-purchase, Abandoned Checkout) |
Primary Function SK: Form Builder AppGeneral Form Building (Contact, Inquiries, etc.) Zigpoll Customer SurveysTargeted Customer Surveys (Post-purchase, Abandoned Checkout) | ||
| Key Integrations | Klaviyo, G-Sheet, Zapier, FB Tracking, Gtag | Shopify (customer and order dashboards), Email/SMS Marketing |
Key Integrations SK: Form Builder AppKlaviyo, G-Sheet, Zapier, FB Tracking, Gtag Zigpoll Customer SurveysShopify (customer and order dashboards), Email/SMS Marketing | ||
| Customization | Custom CSS, Predefined Templates, Drag & Drop | Fully Customizable, Multilingual Support |
Customization SK: Form Builder AppCustom CSS, Predefined Templates, Drag & Drop Zigpoll Customer SurveysFully Customizable, Multilingual Support | ||
| Data Analysis | Basic Data Collection | AI Analytics Dashboard, Zero-Party Data Insights |
Data Analysis SK: Form Builder AppBasic Data Collection Zigpoll Customer SurveysAI Analytics Dashboard, Zero-Party Data Insights | ||
| Target Merchant | Businesses needing comprehensive form solutions for various operational needs | Businesses focused on gathering customer feedback for optimizing marketing and product development |
Target Merchant SK: Form Builder AppBusinesses needing comprehensive form solutions for various operational needs Zigpoll Customer SurveysBusinesses focused on gathering customer feedback for optimizing marketing and product development | ||
| Ease of Use | Easy to use 3 step process | No-code setup in seconds |
Ease of Use SK: Form Builder AppEasy to use 3 step process Zigpoll Customer SurveysNo-code setup in seconds | ||
| Value Proposition | Powerful form building and customer tagging capabilities | Deep customer insight and marketing optimization |
Value Proposition SK: Form Builder AppPowerful form building and customer tagging capabilities Zigpoll Customer SurveysDeep customer insight and marketing optimization | ||
Our Verdict
If you need a robust form builder for collecting various types of data, managing customer tags, and integrating with tools like Google Sheets and Klaviyo, SK: Form Builder App is the better choice. It provides greater flexibility in creating complex forms for different business needs. However, if your primary goal is to understand your customers better, gather targeted feedback, and use AI to analyze survey responses for improving your marketing and conversion rates, then Zigpoll Customer Surveys is the superior option. Zigpoll shines in providing actionable insights from customer feedback at key touchpoints.
Common Questions
Which app is better for capturing leads?
SK: Form Builder App is likely better for capturing leads through customizable forms designed for various purposes, offering more flexibility in the data collected and the form design. It's a more flexible option for custom lead capture forms.
Which app is easier to integrate with existing Shopify data?
Zigpoll Customer Surveys is explicitly designed to connect survey responses to your Shopify customer and order dashboards, making it easier to analyze survey data in relation to your existing Shopify data. SK offers integration with Klaviyo to a certain extent.
Can both apps be used for post-purchase surveys?
While SK: Form Builder App could theoretically be used to create a post-purchase survey form, Zigpoll Customer Surveys is specifically designed and optimized for this purpose, offering advanced features and integrations for capturing post-purchase feedback effectively.
Which app provides more in-depth data analysis?
Zigpoll Customer Surveys utilizes AI analytics to provide more in-depth data analysis of survey responses, offering insights into customer behavior and preferences. SK: Form Builder App is focussed more on data gathering for your use.
Is either app suitable for multilingual shops?
Zigpoll Customer Surveys specifically mentions multilingual support, allowing you to translate every detail to localize for multiple languages. SK: Form Builder App does not mention this feature.
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