ReviewsYard — Product Reviews vs STAFF START（スタッフがECでオンライン接客）連携for Shopify (2026)
ReviewsYard — Product Reviews and STAFF START（スタッフがECでオンライン接客）連携, while both touching on product reviews within Shopify, serve fundamentally different purposes and target vastly different merchant profiles. ReviewsYard focuses solely on gathering, displaying, and managing customer-generated reviews. Its core strength lies in automating the review collection process through email requests, offering incentives, and providing attractive on-site review displays. It's built for merchants who want to improve product credibility and conversion rates using social proof. STAFF START, on the other hand, is a comprehensive staff-driven customer engagement platform. It empowers store and office staff to create and share product content (photos, videos, blogs, reviews) directly on the EC site, track sales generated through their engagement, and improve staff motivation through performance-based rewards. The core difference is ReviewsYard focuses on the *customer* generating reviews, while STAFF START focuses on *staff* generating content, *including* reviews, alongside a broader range of promotional materials and customer interaction tools. STAFF START's headline highlights brand adoption numbers and transactional volume, emphasizing its enterprise-level capabilities. Its strength lies in bridging the online and offline retail experiences by leveraging staff expertise for online sales and customer engagement. It's for larger merchants with a significant physical store presence or a large staff looking to leverage their staff's knowledge to enhance EC sales and customer interaction.
At a Glance
ReviewsYard — Product Reviews
197 reviews
STAFF START（スタッフがECでオンライン接客）連携
0 reviews
Detailed Overview
ReviewsYard — Product Reviews
Collect products reviews from your happy customers.
Key Features
- Elegantly display your customer reviews on your store
- Automatically request reviews from your customers after purchase
- Schedule products review request emails
- Send incentives and discounts to your customers for leaving a review
- Import your existing reviews & UGC in minutes
STAFF START（スタッフがECでオンライン接客）連携
導入ブランド数2100超！年間流通総額1500億円突破！店舗やオフィススタッフが簡単にECサイトに商品の接客投稿ができて、売上UPに繋げることができる、スタッフDXサービスです。
Key Features
- 【コーディネート投稿機能】スタッフが簡単にスマートフォンやPCから簡単に商品接客投稿ができるようになります。
- 【販促コンテンツ機能】スタッフが投稿した写真や動画、ブログ、レビューなど多彩な接客表現でECサイトのコンテンツを増やすことが可能です。
- 【分析機能】スタッフ自身がアプリ上で売上体験ができたり、投稿毎に接客経由の売上分析も可能です。
- 【店舗スタッフのEX向上効果】売上成果に応じた評価をスタッフや店舗に返すことで、モチベーションUPにもつなげます。
- 【ECと店舗連携OMO効果】スタッフを起点としたブランドと顧客のエンゲージメント強化につなげることが可能です。
Feature Comparison
| Rating | 5/5 | 0/5 |
Rating ReviewsYard — Product Reviews5/5 STAFF START（スタッフがECでオンライン接客）連携0/5 | ||
| Reviews | 197 | 0 |
Reviews ReviewsYard — Product Reviews197 STAFF START（スタッフがECでオンライン接客）連携0 | ||
| Primary Function | Automated Customer Review Collection & Display | Staff-Driven EC Engagement & Content Creation |
Primary Function ReviewsYard — Product ReviewsAutomated Customer Review Collection & Display STAFF START（スタッフがECでオンライン接客）連携Staff-Driven EC Engagement & Content Creation | ||
| Target Merchant | Businesses of all sizes focused on social proof | Larger retailers with store staff looking to expand EC sales |
Target Merchant ReviewsYard — Product ReviewsBusinesses of all sizes focused on social proof STAFF START（スタッフがECでオンライン接客）連携Larger retailers with store staff looking to expand EC sales | ||
| Ease of Use | Likely easier setup focused on automated review requests | Requires STAFF START contract and potentially more complex setup |
Ease of Use ReviewsYard — Product ReviewsLikely easier setup focused on automated review requests STAFF START（スタッフがECでオンライン接客）連携Requires STAFF START contract and potentially more complex setup | ||
| Value Proposition | Increase conversion rates with authentic customer reviews | Increase sales and engagement through staff product knowledge and content |
Value Proposition ReviewsYard — Product ReviewsIncrease conversion rates with authentic customer reviews STAFF START（スタッフがECでオンライン接客）連携Increase sales and engagement through staff product knowledge and content | ||
| Key Feature: Review Source | Customers | Store and Office Staff |
Key Feature: Review Source ReviewsYard — Product ReviewsCustomers STAFF START（スタッフがECでオンライン接客）連携Store and Office Staff | ||
| Key Feature: Automation | Automated review request emails | Automated staff performance tracking and evaluation |
Key Feature: Automation ReviewsYard — Product ReviewsAutomated review request emails STAFF START（スタッフがECでオンライン接客）連携Automated staff performance tracking and evaluation | ||
Our Verdict
ReviewsYard — Product Reviews is ideal for businesses of all sizes looking for a straightforward and effective solution for collecting and displaying customer reviews to build trust and increase sales. Its ease of use and focus on automation make it a good choice for merchants who want to improve their product credibility without significant manual effort. It's a great solution for increasing conversion rates on individual product pages by making them more trustworthy through social proof.
STAFF START（スタッフがECでオンライン接客）連携 is suitable for larger retailers with a significant physical store presence and a desire to integrate their online and offline channels. The requirement for a separate STAFF START contract and the emphasis on staff management and performance tracking suggest a more complex and resource-intensive implementation. While product reviews are a component, the core value lies in enabling staff to drive sales and engagement, making it a strategic investment in staff-driven customer experience. If you are looking for a product review *solution*, ReviewsYard is the better pick. If you are looking for a full staff-integrated sales platform where staff review is *one* piece, STAFF START is more suitable.
Common Questions
Do I need a physical store to use STAFF START?
While not explicitly required, STAFF START's features and emphasis on staff management and bridging online/offline experiences suggest it's best suited for businesses with a physical store presence or significant staff dedicated to EC sales.
Can ReviewsYard import reviews from other platforms?
Yes, ReviewsYard states it can 'Import your existing reviews & UGC in minutes', suggesting compatibility with other platforms.
Is STAFF START easy to set up?
The description mentions the app enables STAFF START implementation without coding but requires a STAFF START contract. This implies a potentially more complex setup than ReviewsYard, which focuses on automation.
Does ReviewsYard offer any incentives for leaving reviews?
Yes, ReviewsYard indicates it can 'Send incentives and discounts to your customers for leaving a review'.
Which app focuses more on improving staff motivation and performance?
STAFF START is specifically designed to improve staff motivation through performance-based rewards and sales tracking features, a functionality absent in ReviewsYard.
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