REVIEWS.io Product Reviews App vs Zigpoll Customer Surveysfor Shopify (2026)

REVIEWS.io Product Reviews App and Zigpoll Customer Surveys, while both fitting into the 'Surveys' category on Shopify, serve distinct purposes for merchants. REVIEWS.io focuses primarily on collecting and showcasing user-generated content (UGC) in the form of product reviews, photos, and videos to enhance social proof and drive conversions. It integrates heavily with Google and other marketing channels for improved visibility and trust. Its key strengths lie in aggregating and displaying authentic customer feedback to build credibility and improve SEO through features like Google review integrations and review syndication. Zigpoll, on the other hand, is centered around customer surveys to gather zero-party data and understand customer needs and pain points. It offers a comprehensive suite of survey types, including post-purchase, pre-purchase, NPS, and on-site surveys, delivered via various channels like email and SMS. Zigpoll's value proposition revolves around providing merchants with actionable insights through AI analytics and seamless integration with Shopify's customer and order dashboards to optimize business strategies and improve conversion rates. While REVIEWS.io leverages existing customer experiences, Zigpoll actively solicits feedback to understand and address customer concerns and preferences.

REVIEWS.io Product Reviews App and Zigpoll Customer Surveys, while both fitting into the 'Surveys' category on Shopify, serve distinct purposes for merchants. REVIEWS.io focuses primarily on collecting and showcasing user-generated content (UGC) in the form of product reviews, photos, and videos to enhance social proof and drive conversions. It integrates heavily with Google and other marketing channels for improved visibility and trust. Its key strengths lie in aggregating and displaying authentic customer feedback to build credibility and improve SEO through features like Google review integrations and review syndication. Zigpoll, on the other hand, is centered around customer surveys to gather zero-party data and understand customer needs and pain points. It offers a comprehensive suite of survey types, including post-purchase, pre-purchase, NPS, and on-site surveys, delivered via various channels like email and SMS. Zigpoll's value proposition revolves around providing merchants with actionable insights through AI analytics and seamless integration with Shopify's customer and order dashboards to optimize business strategies and improve conversion rates. While REVIEWS.io leverages existing customer experiences, Zigpoll actively solicits feedback to understand and address customer concerns and preferences.