Redpen Widget vs Zigpoll Customer Surveysfor Shopify (2026)
In 2026, Shopify merchants choosing between Redpen Widget and Zigpoll Customer Surveys face a stark contrast. Redpen Widget, with zero ratings and reviews, presents an unknown entity, making it difficult to assess its functionality or reliability. Zigpoll Customer Surveys, on the other hand, boasts a perfect 5/5 rating based on 417 reviews, positioning it as a well-regarded and trusted solution for gathering customer feedback. Zigpoll emphasizes ease of use with a no-code setup and integrations with the Shopify ecosystem. Its target audience includes merchants aiming to optimize their business through data-driven insights.
At a Glance
Redpen Widget
0 reviews
Zigpoll Customer Surveys
417 reviews
Detailed Overview
Zigpoll Customer Surveys
Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.
Key Features
- Advanced post-purchase surveys that get quality responses. No coding required.
- Customize and translate every detail. Localize for multiple languages.
- Abandoned checkout campaigns. Uncover common pain points and recover carts.
- Connect survey responses to your Shopify customer and order dashboards.
- Compatible with Shopify's Order Status and Thank You Page Checkout Extensions
Feature Comparison
| Rating | 0/5 | 5/5 |
Rating Redpen Widget0/5 Zigpoll Customer Surveys5/5 | ||
| Reviews | 0 | 417 |
Reviews Redpen Widget0 Zigpoll Customer Surveys417 | ||
| Key Features | Unknown | Post-purchase surveys, multilingual customization, abandoned checkout campaigns, Shopify customer/order integration, Checkout Extensions compatibility |
Key Features Redpen WidgetUnknown Zigpoll Customer SurveysPost-purchase surveys, multilingual customization, abandoned checkout campaigns, Shopify customer/order integration, Checkout Extensions compatibility | ||
| Target Merchant Type | Unknown | Merchants seeking to optimize business roadmap, marketing spend, and conversion rates using customer feedback |
Target Merchant Type Redpen WidgetUnknown Zigpoll Customer SurveysMerchants seeking to optimize business roadmap, marketing spend, and conversion rates using customer feedback | ||
| Ease of Use | Unknown | No-code setup, seamless integrations |
Ease of Use Redpen WidgetUnknown Zigpoll Customer SurveysNo-code setup, seamless integrations | ||
| Value Proposition | Unknown | Gather insights from zero-party data using AI analytics to optimize business outcomes |
Value Proposition Redpen WidgetUnknown Zigpoll Customer SurveysGather insights from zero-party data using AI analytics to optimize business outcomes | ||
| Survey Types | Unknown | Post-purchase, pre-purchase, NPS, on-site, email and SMS surveys |
Survey Types Redpen WidgetUnknown Zigpoll Customer SurveysPost-purchase, pre-purchase, NPS, on-site, email and SMS surveys | ||
Our Verdict
Based on available data, Zigpoll Customer Surveys is the clear choice for most Shopify merchants in 2026. Its high rating and numerous positive reviews indicate a reliable and effective solution. The wide array of survey types, no-code setup, and integrations with Shopify and other marketing tools make it an accessible and powerful tool for gathering customer feedback and driving business improvements. Redpen Widget, with no reviews or information available, is a significant risk. Only merchants willing to experiment with an unproven app should consider it, and even then, the potential benefits must outweigh the lack of evidence.
Common Questions
Which app is easier to set up and use?
Zigpoll Customer Surveys emphasizes a no-code setup, making it likely easier to use than Redpen Widget, which lacks any information on ease of use.
Which app offers more advanced survey features?
Zigpoll Customer Surveys explicitly offers advanced post-purchase surveys, multilingual customization, abandoned checkout campaigns, and integrates with Shopify. The features of Redpen Widget are unknown.
Which app is more likely to be reliable and bug-free?
Zigpoll Customer Surveys, with its high rating and 417 reviews, is more likely to be reliable than Redpen Widget, which has no reviews and therefore no indication of reliability.
Which app provides better integration with the Shopify ecosystem?
Zigpoll Customer Surveys connects survey responses to Shopify customer and order dashboards and is compatible with Shopify's Order Status and Thank You Page Checkout Extensions. Redpen Widget's integration capabilities are unknown.
Which app is better for a merchant seeking data-driven insights?
Zigpoll Customer Surveys offers AI analytics and a dashboard for gathering insights from zero-party data, making it a superior choice for merchants seeking to optimize their business roadmap, marketing spend, and conversion rates.
Get More From Your Shopify Store
Run audits for SEO, CRO, PageSpeed, and AI visibility. Get a clear report and actionable fixes.
Try Fix My Store