Questify: Post Purcahse Survey and Zigpoll Customer Surveys both aim to help Shopify merchants gather customer feedback through surveys. However, they differ significantly in their current standing and feature sets. Questify focuses on post-purchase feedback collection directly on the thank-you page, emphasizing ease of use and real-time data acquisition for product refinement and ad optimization. It highlights Hebrew language support as a unique feature. Zigpoll, on the other hand, presents itself as a more comprehensive solution, offering pre-purchase, post-purchase, NPS, on-site, email, and SMS surveys, along with AI-powered analytics for deeper insights. Zigpoll also boasts wider integrations and customizability.
0 reviews
417 reviews
Engage customers and gather post-purchase feedback to refine products and improve ads.
Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.
| Rating | 0/5 | 5/5 |
Rating Questify: Post Purcahse Survey0/5 Zigpoll Customer Surveys5/5 | ||
| Reviews | 0 | 417 |
Reviews Questify: Post Purcahse Survey0 Zigpoll Customer Surveys417 | ||
| Survey Types | Post-purchase (thank-you page) | Post-purchase, Pre-purchase, NPS, On-site, Email, SMS |
Survey Types Questify: Post Purcahse SurveyPost-purchase (thank-you page) Zigpoll Customer SurveysPost-purchase, Pre-purchase, NPS, On-site, Email, SMS | ||
| Analytics | Advanced analytics | AI analytics |
Analytics Questify: Post Purcahse SurveyAdvanced analytics Zigpoll Customer SurveysAI analytics | ||
| Language Support | Hebrew | Multilingual |
Language Support Questify: Post Purcahse SurveyHebrew Zigpoll Customer SurveysMultilingual | ||
| Integration | Seamless integration with thank-you page | Shopify & marketing stack integrations; Order Status & Thank You Page Checkout Extensions compatibility |
Integration Questify: Post Purcahse SurveySeamless integration with thank-you page Zigpoll Customer SurveysShopify & marketing stack integrations; Order Status & Thank You Page Checkout Extensions compatibility | ||
| Customization | Unlimited questions | Fully customizable |
Customization Questify: Post Purcahse SurveyUnlimited questions Zigpoll Customer SurveysFully customizable | ||
| Other Campaigns | N/A | Abandoned checkout campaigns |
Other Campaigns Questify: Post Purcahse SurveyN/A Zigpoll Customer SurveysAbandoned checkout campaigns | ||
Based on available data, Zigpoll Customer Surveys appears to be the stronger contender for most Shopify merchants in 2026. Its high rating and numerous reviews suggest a proven track record of customer satisfaction. Its broader range of survey types, AI analytics, and marketing stack integrations make it a more versatile and powerful tool. Questify, while emphasizing ease of use and thank-you page integration, lacks the social proof and feature depth of Zigpoll. Questify might be a suitable starting point for merchants with a specific need for Hebrew language support or those prioritizing extreme simplicity. However, merchants seeking a comprehensive survey solution with robust analytics and integration capabilities will likely find Zigpoll the better choice.
Questify emphasizes its seamless integration with the thank-you page, suggesting easy setup. Zigpoll boasts no-code setup in seconds. Determining which is truly easier would require user testing, but both apps aim for ease of use.
Zigpoll explicitly mentions AI analytics, suggesting a more advanced analytics suite compared to Questify's "advanced analytics" which could encompass simpler reporting.
Zigpoll clearly wins in this category, offering surveys beyond just post-purchase feedback, including pre-purchase, NPS, on-site, email, and SMS surveys.
Questify's primary advantage appears to be its focus on post-purchase thank-you page surveys and its explicit mention of Hebrew language support. If those features are crucial, Questify might be preferable despite its lack of reviews.
Without pricing information, it's impossible to determine value definitively. However, Zigpoll's more extensive feature set and positive reviews suggest it potentially provides more value if the price is comparable or even slightly higher than Questify.
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