In 2026, the choice between Quest Surveys & Feedback and SEA Post Purchase Survey App for Shopify merchants is heavily skewed towards SEA Post Purchase Survey App. Quest Surveys & Feedback lacks any reviews, resulting in a 0/5 rating, making it a significant risk for merchants seeking a reliable survey solution. SEA Post Purchase Survey App, on the other hand, boasts a perfect 5/5 rating from 109 reviews and positions itself as a comprehensive solution for gathering actionable customer feedback without disrupting the customer experience. It offers extensive customization options, various survey distribution methods, and robust analytics, making it suitable for merchants seeking detailed insights into their customer base.
0 reviews
109 reviews
Post purchase survey: Unveil actionable insights with analytics, without distraction for customers
| Rating | 0/5 | 5/5 |
Rating Quest Surveys & Feedback0/5 SEA Post Purchase Survey App5/5 | ||
| Reviews | 0 | 109 |
Reviews Quest Surveys & Feedback0 SEA Post Purchase Survey App109 | ||
| Customer Targeting | Unknown | Tags, Visited Pages, Products |
Customer Targeting Quest Surveys & FeedbackUnknown SEA Post Purchase Survey AppTags, Visited Pages, Products | ||
| Survey Distribution | Unknown | On-site, Exit Intent, Post-Purchase (Thank-You Page) |
Survey Distribution Quest Surveys & FeedbackUnknown SEA Post Purchase Survey AppOn-site, Exit Intent, Post-Purchase (Thank-You Page) | ||
| Reporting & Analytics | Unknown | Analytical Charts and Reports |
Reporting & Analytics Quest Surveys & FeedbackUnknown SEA Post Purchase Survey AppAnalytical Charts and Reports | ||
| Email Integration | Unknown | Works with all email apps |
Email Integration Quest Surveys & FeedbackUnknown SEA Post Purchase Survey AppWorks with all email apps | ||
| Automation | Unknown | Shopify Flow Integration |
Automation Quest Surveys & FeedbackUnknown SEA Post Purchase Survey AppShopify Flow Integration | ||
| Customization | Unknown | Fully Customizable Surveys (24/7 Support) |
Customization Quest Surveys & FeedbackUnknown SEA Post Purchase Survey AppFully Customizable Surveys (24/7 Support) | ||
| Question Types | Unknown | 8+ Question Types & NPS |
Question Types Quest Surveys & FeedbackUnknown SEA Post Purchase Survey App8+ Question Types & NPS | ||
Given the available data, SEA Post Purchase Survey App is the clear winner. Its strong rating, numerous positive reviews, and comprehensive feature set make it a far safer and more capable choice for Shopify merchants looking to implement customer surveys. Quest Surveys & Feedback, with its lack of reviews and unknown features, presents a significant risk. If a merchant is extremely budget-constrained and willing to take a chance on an unproven app, Quest Surveys & Feedback might be considered, but SEA Post Purchase Survey App is the recommended choice for most Shopify stores seeking a reliable and effective survey solution. The support offered by SEA Post Purchase Survey App should also be a key consideration for those who are not confident in setting up apps or integrating with other systems.
SEA Post Purchase Survey App offers 24/7 support for customization which means it is likely designed to be easier to use as customers can get support. We don't know about the other app.
SEA Post Purchase Survey App explicitly mentions analytical charts and reports, suggesting a robust analytics capability. Quest Surveys & Feedback provides no information about its analytics capabilities.
SEA Post Purchase Survey App allows for distribution on-site, via exit intent, and post-purchase. We don't know about Quest Surveys & Feedback.
SEA Post Purchase Survey App can target customers based on tags, visited pages, and purchased products. We don't know about Quest Surveys & Feedback.
Based on the information available, the value proposition of Quest Surveys & Feedback is currently unknown due to the lack of reviews or feature descriptions.
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