Qikify Contact Form Builder vs Zigpoll Customer Surveysfor Shopify (2026)
In 2026, Qikify Contact Form Builder and Zigpoll Customer Surveys offer distinct solutions for Shopify merchants, though both are categorized under 'Surveys'. Qikify positions itself as a versatile, no-code form builder for lead generation, customer service improvement, and sales boosting, catering to merchants needing varied form types beyond just surveys. Its strength lies in its broad form creation capabilities (contact, wholesale, registration), diverse form elements (file uploads, image choice), and flexible display options (popup, bubble, embedded). It emphasizes internal submission management and mail app integrations. Zigpoll, conversely, focuses explicitly on customer surveys, specializing in post-purchase, pre-purchase, NPS, on-site, email, and SMS surveys. It targets merchants prioritizing customer insights and business optimization through data-driven decision-making. Zigpoll's power stems from its advanced survey delivery options (on-site, email, SMS), AI-powered analytics, and seamless integrations with Shopify and other marketing tools. A key differentiator is its focus on leveraging zero-party data for optimizing marketing spend and conversion rates. While both are no-code, Zigpoll centers on collecting and analyzing feedback while Qikify allows creation of general forms.
At a Glance
Qikify Contact Form Builder
414 reviews
Zigpoll Customer Surveys
417 reviews
Detailed Overview
Qikify Contact Form Builder
Easily create forms to collect leads, improve customer service & boost sales without coding
Key Features
- Tailored form creation: Contact, Wholesale, Registration, and more
- Supports File Upload, Image Choice, and other essential form elements
- Display forms with ease as a Popup, Bubble, or Embedded form
- Advanced features: reCaptcha, Conditional logic, Form schedule & more
- Track form submissions in-app or via email effortlessly
Zigpoll Customer Surveys
Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.
Key Features
- Advanced post-purchase surveys that get quality responses. No coding required.
- Customize and translate every detail. Localize for multiple languages.
- Abandoned checkout campaigns. Uncover common pain points and recover carts.
- Connect survey responses to your Shopify customer and order dashboards.
- Compatible with Shopify's Order Status and Thank You Page Checkout Extensions
Feature Comparison
| Rating | 4.9/5 | 5/5 |
Rating Qikify Contact Form Builder4.9/5 Zigpoll Customer Surveys5/5 | ||
| Reviews | 414 | 417 |
Reviews Qikify Contact Form Builder414 Zigpoll Customer Surveys417 | ||
| Primary Focus | General Form Creation (Contact, Wholesale, etc.) | Customer Surveys (Post-Purchase, NPS, etc.) |
Primary Focus Qikify Contact Form BuilderGeneral Form Creation (Contact, Wholesale, etc.) Zigpoll Customer SurveysCustomer Surveys (Post-Purchase, NPS, etc.) | ||
| Key Feature - Form Types | Contact, Wholesale, Registration, File Upload, Image Choice | Post-Purchase, Pre-Purchase, NPS, Abandoned Checkout |
Key Feature - Form Types Qikify Contact Form BuilderContact, Wholesale, Registration, File Upload, Image Choice Zigpoll Customer SurveysPost-Purchase, Pre-Purchase, NPS, Abandoned Checkout | ||
| Data Analysis | In-app Submission Tracking, Email Notifications | AI Analytics, Customer/Order Dashboard Integration |
Data Analysis Qikify Contact Form BuilderIn-app Submission Tracking, Email Notifications Zigpoll Customer SurveysAI Analytics, Customer/Order Dashboard Integration | ||
| Integration | Mail App Sync | Shopify & Marketing Stack Integration |
Integration Qikify Contact Form BuilderMail App Sync Zigpoll Customer SurveysShopify & Marketing Stack Integration | ||
| Target Merchant Type | Merchants needing diverse forms for various purposes (lead gen, support) | Merchants prioritizing data-driven customer insight and optimization |
Target Merchant Type Qikify Contact Form BuilderMerchants needing diverse forms for various purposes (lead gen, support) Zigpoll Customer SurveysMerchants prioritizing data-driven customer insight and optimization | ||
| Value Proposition | Versatile form creation with flexible display and essential features. | Actionable customer insights through targeted surveys and AI analytics. |
Value Proposition Qikify Contact Form BuilderVersatile form creation with flexible display and essential features. Zigpoll Customer SurveysActionable customer insights through targeted surveys and AI analytics. | ||
Our Verdict
For Shopify merchants requiring a broad range of form types beyond simple surveys (e.g., wholesale applications, registration forms, detailed contact forms with file uploads), Qikify Contact Form Builder is the stronger choice. Its versatility and in-app submission management provide a comprehensive solution. However, merchants seeking to deeply understand customer behavior, optimize their marketing spend, and improve conversion rates specifically through targeted surveys should strongly consider Zigpoll Customer Surveys. Zigpoll's AI analytics and integrations with Shopify and other marketing tools offer valuable insights that Qikify does not.
Common Questions
Which app is better for collecting customer feedback on products?
Zigpoll is better suited for this, as it specializes in customer surveys, particularly post-purchase surveys, and integrates with your Shopify customer and order dashboards for better analysis.
Can I use both apps on my Shopify store?
Yes, you can use both apps. Qikify can handle general form creation, while Zigpoll can handle more specific customer surveys. They serve different purposes.
Which app is easier to set up and use?
Both apps claim to be no-code, but Zigpoll's description emphasizes 'seconds' for setup and 'no-code' repeatedly. Qikify's description is less specific about ease of initial setup.
Which app is better for GDPR compliance?
The provided data does not explicitly mention GDPR compliance for either app. You would need to review each app's documentation and privacy policies to assess their compliance measures.
Does either app support A/B testing for forms or surveys?
The provided data does not explicitly mention A/B testing capabilities for either app. Further research into the apps' documentation or features would be required to determine if this functionality is available.
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