Qikify Contact Form Builder vs UserLoop Surveys & Feedbackfor Shopify (2026)
Qikify Contact Form Builder and UserLoop Surveys & Feedback, while both operating within the 'Surveys' category on Shopify, target different merchant needs and priorities. Qikify emphasizes general form creation for various purposes, including lead generation, customer service inquiries, and data collection via customizable forms. Its strength lies in its broad applicability and no-code approach, appealing to merchants seeking a versatile tool for diverse form-related tasks. The significant number of reviews (414) suggests a wider user base and established presence. UserLoop, conversely, focuses on leveraging customer feedback through surveys, quizzes, and video testimonials to drive growth. Its use of AI for analytics and question generation, along with features like video responses and product recommendation quizzes, positions it as a more specialized platform for businesses deeply invested in understanding and acting on customer sentiment.
At a Glance
Qikify Contact Form Builder
414 reviews
UserLoop Surveys & Feedback
23 reviews
Detailed Overview
Qikify Contact Form Builder
Easily create forms to collect leads, improve customer service & boost sales without coding
Key Features
- Tailored form creation: Contact, Wholesale, Registration, and more
- Supports File Upload, Image Choice, and other essential form elements
- Display forms with ease as a Popup, Bubble, or Embedded form
- Advanced features: reCaptcha, Conditional logic, Form schedule & more
- Track form submissions in-app or via email effortlessly
UserLoop Surveys & Feedback
Turn customer feedback into growth with AI-powered surveys
Key Features
- All-in-one platform: surveys, quizzes, and video feedback together
- AI-powered analytics identify patterns and trends automatically
- Video responses from customers build trust and social proof
- Smart product quizzes guide shoppers to perfect purchases
- Multi-language support with automatic translation to 100+ languages
Feature Comparison
| Rating | 4.9/5 | 5/5 |
Rating Qikify Contact Form Builder4.9/5 UserLoop Surveys & Feedback5/5 | ||
| Reviews | 414 | 23 |
Reviews Qikify Contact Form Builder414 UserLoop Surveys & Feedback23 | ||
| Primary Focus | Versatile Form Creation | Customer Feedback & Surveys |
Primary Focus Qikify Contact Form BuilderVersatile Form Creation UserLoop Surveys & FeedbackCustomer Feedback & Surveys | ||
| Key Differentiator | No-code, multi-purpose forms | AI-powered analytics & Video testimonials |
Key Differentiator Qikify Contact Form BuilderNo-code, multi-purpose forms UserLoop Surveys & FeedbackAI-powered analytics & Video testimonials | ||
| Target Merchant Type | Merchants needing general forms (contact, wholesale, etc.) | Merchants prioritizing customer insights and social proof |
Target Merchant Type Qikify Contact Form BuilderMerchants needing general forms (contact, wholesale, etc.) UserLoop Surveys & FeedbackMerchants prioritizing customer insights and social proof | ||
| Ease of Use | No-code, likely easy to set up forms | May require more configuration due to AI and advanced features |
Ease of Use Qikify Contact Form BuilderNo-code, likely easy to set up forms UserLoop Surveys & FeedbackMay require more configuration due to AI and advanced features | ||
| Value Proposition | Collect leads, improve customer service, boost sales | Turn customer feedback into growth with AI insights |
Value Proposition Qikify Contact Form BuilderCollect leads, improve customer service, boost sales UserLoop Surveys & FeedbackTurn customer feedback into growth with AI insights | ||
| Form Types | Contact, Wholesale, Registration, etc. | Surveys, Quizzes, Video Testimonials |
Form Types Qikify Contact Form BuilderContact, Wholesale, Registration, etc. UserLoop Surveys & FeedbackSurveys, Quizzes, Video Testimonials | ||
Our Verdict
For merchants needing a simple and versatile way to create various types of forms (contact, wholesale, registration), Qikify Contact Form Builder is the better option. Its no-code interface and broader functionality make it suitable for a wider range of use cases. The higher number of reviews indicates a more mature and potentially reliable app. On the other hand, if a merchant's primary goal is to deeply understand customer feedback, leverage AI-powered insights, and collect video testimonials, UserLoop Surveys & Feedback is the superior choice. Its focus on surveys, quizzes, and video responses, combined with AI analytics, provides a more specialized and powerful solution for customer-centric businesses.
Common Questions
Which app is easier to use for a beginner?
Qikify Contact Form Builder is likely easier for beginners due to its no-code interface and focus on simple form creation. UserLoop's AI features and broader functionalities might require more configuration and understanding.
Which app is better for collecting customer testimonials?
UserLoop Surveys & Feedback is significantly better for collecting customer testimonials, especially video testimonials, as this is a core feature of the platform.
Does either app offer integrations with email marketing platforms?
Qikify states it syncs with mail apps, implying email integration. UserLoop doesn't explicitly mention email integration, though it's likely part of its survey delivery capabilities.
Which app is more affordable?
The price isn't provided. However, UserLoop's advanced features suggest it might be the more expensive option. Merchants should check pricing details directly on the Shopify App Store.
Which app is better for generating product recommendations?
UserLoop Surveys & Feedback is better for generating product recommendations due to its smart product quiz feature, which guides shoppers to relevant purchases.
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