Qikify Contact Form Builder and SEA Post Purchase Survey App, while both categorized as 'Surveys' on Shopify, cater to distinct needs within an e-commerce business. Qikify Contact Form Builder focuses on general form creation for various purposes, including lead generation, customer service contact forms, and wholesale inquiries. It emphasizes ease of use with a no-code approach, allowing merchants to build custom forms without technical expertise. Its strength lies in its versatility and ability to create multiple form types tailored to different business functions, integrating seamlessly with email apps and in-app submission management. This positions it as a tool for improving customer interaction and data collection across various touchpoints. Qikify is best suited for merchants wanting versatile contact forms and ease of use. SEA Post Purchase Survey App, on the other hand, specializes in gathering customer feedback post-purchase. It's specifically designed to collect actionable insights through targeted surveys deployed at different stages of the customer journey, such as product pages, emails, or thank-you pages. Its strength lies in its advanced targeting capabilities, allowing merchants to segment customers based on tags, visited pages, and purchased products. The app provides clear analytical charts and reports for analyzing survey responses and integrating with Shopify Flow for automation. SEA's value proposition centers on understanding customer satisfaction and improving the overall customer experience post-transaction. SEA is best suited for gathering post-purchase feedback to drive actionable insights to improve customer satisfaction and increase customer retention.
414 reviews
109 reviews
Easily create forms to collect leads, improve customer service & boost sales without coding
Post purchase survey: Unveil actionable insights with analytics, without distraction for customers
| Rating | 4.9/5 | 5/5 |
Rating Qikify Contact Form Builder4.9/5 SEA Post Purchase Survey App5/5 | ||
| Reviews | 414 | 109 |
Reviews Qikify Contact Form Builder414 SEA Post Purchase Survey App109 | ||
| Target Use Case | General form creation (contact, wholesale, registration, etc.) | Post-purchase customer feedback collection |
Target Use Case Qikify Contact Form BuilderGeneral form creation (contact, wholesale, registration, etc.) SEA Post Purchase Survey AppPost-purchase customer feedback collection | ||
| Form Types | Multiple types (contact, wholesale, etc.), file uploads, image choice | 8+ question types & NPS (Net Promoter Score) |
Form Types Qikify Contact Form BuilderMultiple types (contact, wholesale, etc.), file uploads, image choice SEA Post Purchase Survey App8+ question types & NPS (Net Promoter Score) | ||
| Deployment Options | Popup, Bubble, Embedded Form | On-site, Exit Intent, Post-Purchase (Thank-you page), Email |
Deployment Options Qikify Contact Form BuilderPopup, Bubble, Embedded Form SEA Post Purchase Survey AppOn-site, Exit Intent, Post-Purchase (Thank-you page), Email | ||
| Integration | Mail apps | Shopify Flow, all email apps |
Integration Qikify Contact Form BuilderMail apps SEA Post Purchase Survey AppShopify Flow, all email apps | ||
| Analytics | In-app tracking and email notifications | Analytical charts and reports |
Analytics Qikify Contact Form BuilderIn-app tracking and email notifications SEA Post Purchase Survey AppAnalytical charts and reports | ||
| Key Features | Conditional logic, reCaptcha, form schedule | Customer targeting, customizable surveys, automation |
Key Features Qikify Contact Form BuilderConditional logic, reCaptcha, form schedule SEA Post Purchase Survey AppCustomer targeting, customizable surveys, automation | ||
| Target Merchant | Merchants seeking versatile contact form solutions | Merchants prioritizing post-purchase feedback |
Target Merchant Qikify Contact Form BuilderMerchants seeking versatile contact form solutions SEA Post Purchase Survey AppMerchants prioritizing post-purchase feedback | ||
| Ease of Use | No-code form builder | Customizable surveys with 24/7 support |
Ease of Use Qikify Contact Form BuilderNo-code form builder SEA Post Purchase Survey AppCustomizable surveys with 24/7 support | ||
| Value Proposition | Improve customer interaction and data collection | Understand customer satisfaction and improve customer experience |
Value Proposition Qikify Contact Form BuilderImprove customer interaction and data collection SEA Post Purchase Survey AppUnderstand customer satisfaction and improve customer experience | ||
For merchants needing a versatile tool to create various forms for lead generation, contact pages, and other general data collection purposes, Qikify Contact Form Builder is the better choice. Its no-code approach and wide range of form types make it easy to implement and adapt to different business needs.
However, for merchants specifically focused on understanding customer satisfaction and improving the post-purchase experience, SEA Post Purchase Survey App is the superior option. Its targeted surveys, advanced analytics, and integration with Shopify Flow provide valuable insights and automation capabilities that Qikify lacks in the post-purchase context. The choice depends entirely on the merchant's specific objectives.
Qikify Contact Form Builder is designed with a no-code approach, making it easier for users without coding experience to create custom forms. SEA Post Purchase Survey App requires survey customization, which, while supported by the team, might involve a steeper learning curve initially.
Yes, both apps can integrate with email marketing platforms. Qikify explicitly mentions syncing with mail apps, while SEA Post Purchase Survey App states it works with all email apps to add surveys.
SEA Post Purchase Survey App is better suited for collecting customer feedback on specific products because it allows targeting surveys based on purchased products. This feature is not explicitly available in Qikify Contact Form Builder.
SEA Post Purchase Survey App focuses on providing analytical charts and reports to analyze survey responses, making it the better option for detailed analytics. Qikify offers in-app submission tracking and email notifications, but it doesn't emphasize advanced analytical capabilities.
Qikify Contact Form Builder is more versatile in terms of form creation, as it allows building various types of forms, including contact forms, wholesale forms, registration forms, and more. SEA Post Purchase Survey App is primarily focused on creating post-purchase surveys.
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