Parkour: Facebook Pixel & Feed and Zigpoll Customer Surveys are both Shopify apps categorized under Operations and Analytics, but they serve distinctly different purposes and target different areas of business improvement. Parkour focuses on enhancing Facebook advertising campaign performance by improving data tracking and attribution through the Meta Pixel and Conversion API. Zigpoll, on the other hand, is a customer survey platform designed to gather feedback and insights from customers at various stages of the buying journey. Parkour aims to help merchants optimize their Facebook and Instagram advertising ROAS by providing accurate data collection and bypassing tracking limitations imposed by iOS updates and ad blockers. It emphasizes ease of use with a quick setup process. Zigpoll, contrarily, centers on understanding customer sentiment and pain points through customizable surveys delivered via multiple channels (on-site, email, SMS). It leverages AI analytics to extract valuable insights from the collected data, enabling merchants to improve their business roadmap, marketing spend, and conversion rates. While Parkour deals with *external* marketing optimization on the Facebook platform, Zigpoll emphasizes *internal* process and product improvements based on customer feedback.
78 reviews
417 reviews
Capture conversions on Facebook platforms with our app using CAPI and essential metrics.
Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.
| Rating | 4.9/5 | 5/5 |
Rating Parkour: Facebook Pixel & Feed4.9/5 Zigpoll Customer Surveys5/5 | ||
| Reviews | 78 | 417 |
Reviews Parkour: Facebook Pixel & Feed78 Zigpoll Customer Surveys417 | ||
| Primary Function | Facebook Pixel & Conversion API optimization | Customer survey platform |
Primary Function Parkour: Facebook Pixel & FeedFacebook Pixel & Conversion API optimization Zigpoll Customer SurveysCustomer survey platform | ||
| Target Merchant | Merchants actively running Facebook & Instagram ads | Merchants seeking to understand customer feedback and improve CX |
Target Merchant Parkour: Facebook Pixel & FeedMerchants actively running Facebook & Instagram ads Zigpoll Customer SurveysMerchants seeking to understand customer feedback and improve CX | ||
| Key Feature: Tracking | Advanced server-side tracking to bypass iOS 14 & ad blockers | Advanced post-purchase surveys that get quality responses |
Key Feature: Tracking Parkour: Facebook Pixel & FeedAdvanced server-side tracking to bypass iOS 14 & ad blockers Zigpoll Customer SurveysAdvanced post-purchase surveys that get quality responses | ||
| Key Feature: Data Handling | Real-time UTM tracking for data-driven ad decisions | AI analytics of survey responses |
Key Feature: Data Handling Parkour: Facebook Pixel & FeedReal-time UTM tracking for data-driven ad decisions Zigpoll Customer SurveysAI analytics of survey responses | ||
| Implementation Complexity | 2-minute setup, no coding required | No-code setup in seconds, customizable |
Implementation Complexity Parkour: Facebook Pixel & Feed2-minute setup, no coding required Zigpoll Customer SurveysNo-code setup in seconds, customizable | ||
| Focus | Advertising ROI | Customer Insight and Business Optimization |
Focus Parkour: Facebook Pixel & FeedAdvertising ROI Zigpoll Customer SurveysCustomer Insight and Business Optimization | ||
For Shopify merchants heavily invested in Facebook and Instagram advertising, seeking to improve their ad performance and navigate the complexities of pixel tracking, Parkour: Facebook Pixel & Feed is the better choice. Its focus on accurate data collection and server-side tracking is invaluable for optimizing ad campaigns.
However, if a merchant is primarily interested in understanding their customers better, gathering feedback, and improving the overall customer experience and business strategy, Zigpoll Customer Surveys is the more suitable option. Its survey capabilities, customization options, and AI-powered analytics provide a wealth of insights into customer sentiment and pain points, empowering merchants to make data-driven decisions to enhance their business.
Both apps claim to have a quick and easy setup, but Zigpoll boasts setup 'in seconds' while Parkour states '2-minute setup.' Both claim 'no coding required'.
Parkour: Facebook Pixel & Feed is designed specifically to improve advertising ROI on Facebook and Instagram by providing accurate data tracking and bypassing tracking limitations.
Zigpoll Customer Surveys offers abandoned checkout campaign features specifically designed to uncover common pain points and recover carts.
Zigpoll Customer Surveys is the clear choice for multilingual businesses. It allows you to customize and translate every detail and localize for multiple languages.
Both apps offer data analysis, but Parkour focuses on advertising data and UTM tracking, while Zigpoll leverages AI analytics to interpret survey responses and provide business insights. The 'better' app depends on the specific data analysis needs.
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