Onboard B2B: Company Profiles vs Synctrack PayPal Tracking Syncfor Shopify (2026)
Onboard B2B: Company Profiles and Synctrack PayPal Tracking Sync are both workflow automation apps on the Shopify platform, but they cater to drastically different merchant needs. Onboard B2B streamlines B2B onboarding and management by providing tools for company applications, account approval, and self-management of users within those companies. It focuses on enhancing the B2B experience with customized application forms, automated catalog assignments, and access control features. Synctrack, on the other hand, is designed to accelerate fund disbursement and reduce payment disputes by automatically syncing tracking information to PayPal and Stripe, primarily targeting merchants concerned with payment processing efficiency and risk management. The core difference lies in their target audiences and functionalities. Onboard B2B is tailored for merchants operating in the B2B space who require robust tools for managing wholesale customers, controlling access, and automating approval workflows. Synctrack serves merchants who want to optimize their PayPal and Stripe experiences by reducing payment holds, improving transparency, and managing multi-channel sales tracking. While both apps automate processes, Onboard B2B automates B2B customer management, while Synctrack automates payment and tracking synchronization.
At a Glance
Onboard B2B: Company Profiles
8 reviews
Synctrack PayPal Tracking Sync
423 reviews
Detailed Overview
Onboard B2B: Company Profiles
Streamline B2B onboarding with company applications, account approval, and self-management for users
Key Features
- Create companies in Shopify B2B with simple approval flows, including revisions
- Use custom fields on wholesale application and save data to B2B metafields
- Unlimited CSV bulk import for companies, contacts, and company locations
- Allow company contacts to manage locations, invite team members & define roles
- Prevent unauthorized checkout or block storefront access with access control
Synctrack PayPal Tracking Sync
Auto-sync PayPal tracking info & Stripe tracking info to get funds faster & build trust with PayPal.
Key Features
- Automation workflow: Sync PayPal & Stripe tracking to get funds from 1 - 3 days
- Free store reviews with PayPal standards: help reduce disputes and chargebacks
- Sync digital orders, Store Pickup orders, mapping with PayPal-supported couriers
- Sync tracking for orders from Facebook and Instagram sales channel to PayPal
- Manage PayPal sync from multiple stores in one place with one subcription
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating Onboard B2B: Company Profiles5/5 Synctrack PayPal Tracking Sync5/5 | ||
| Reviews | 8 | 423 |
Reviews Onboard B2B: Company Profiles8 Synctrack PayPal Tracking Sync423 | ||
| Target Merchant | B2B Businesses | Businesses using PayPal/Stripe |
Target Merchant Onboard B2B: Company ProfilesB2B Businesses Synctrack PayPal Tracking SyncBusinesses using PayPal/Stripe | ||
| Primary Function | B2B Onboarding & Management | Tracking Sync with Payment Processors |
Primary Function Onboard B2B: Company ProfilesB2B Onboarding & Management Synctrack PayPal Tracking SyncTracking Sync with Payment Processors | ||
| Key Feature 1 | Company profile management with custom fields | Automated PayPal and Stripe tracking sync |
Key Feature 1 Onboard B2B: Company ProfilesCompany profile management with custom fields Synctrack PayPal Tracking SyncAutomated PayPal and Stripe tracking sync | ||
| Key Feature 2 | Unlimited bulk import of company data | Store reviews for PayPal compliance |
Key Feature 2 Onboard B2B: Company ProfilesUnlimited bulk import of company data Synctrack PayPal Tracking SyncStore reviews for PayPal compliance | ||
| Value Proposition | Streamlined B2B onboarding, access control, and company management | Faster fund disbursement, reduced payment disputes, enhanced transparency |
Value Proposition Onboard B2B: Company ProfilesStreamlined B2B onboarding, access control, and company management Synctrack PayPal Tracking SyncFaster fund disbursement, reduced payment disputes, enhanced transparency | ||
| Ease of Use Implied | Simple approval flows & self-management features suggest ease of use. | Automation-focused, suggesting ease of use after initial setup. |
Ease of Use Implied Onboard B2B: Company ProfilesSimple approval flows & self-management features suggest ease of use. Synctrack PayPal Tracking SyncAutomation-focused, suggesting ease of use after initial setup. | ||
- Conversion Audit
- Speed Audit
- SEO Audit
Conversion Audit
Our Verdict
Choosing between Onboard B2B and Synctrack depends entirely on your business model and specific needs. If you are operating a B2B business and require robust tools for onboarding and managing wholesale customers, Onboard B2B: Company Profiles is the clear choice. Its features are specifically designed to streamline these processes and provide better control over your B2B operations.
However, if you are primarily concerned with optimizing your PayPal and Stripe payment processes, accelerating fund disbursement, and reducing payment disputes, then Synctrack PayPal Tracking Sync is the superior option. Its automation of tracking information syncing is invaluable for businesses that rely heavily on these payment platforms. Given the significantly higher number of reviews, Synctrack also has more social proof, suggesting broader adoption and potentially a more polished user experience, though this should be balanced with the specific B2B needs Onboard B2B addresses.
Common Questions
What type of business benefits most from Onboard B2B?
Businesses engaged in B2B commerce or wholesale, particularly those using Shopify Plus B2B features, will find Onboard B2B most beneficial. It streamlines company onboarding, manages user access, and customizes wholesale applications.
What problem does Synctrack PayPal Tracking Sync solve?
Synctrack PayPal Tracking Sync addresses the issue of delayed fund disbursement from PayPal and Stripe due to missing tracking information. It automates the syncing process, reducing disputes and improving transparency.
Is Onboard B2B useful for businesses selling directly to consumers?
While Onboard B2B could potentially manage different tiers of customers, its features are primarily geared towards B2B functionalities such as company management and approval flows, making it less relevant for primarily DTC businesses.
Does Synctrack PayPal Tracking Sync support all shipping carriers?
The description mentions mapping with PayPal-supported couriers, implying that Synctrack works with a range of carriers recognized by PayPal. The extent of carrier support is not explicitly stated and would require further investigation.
Why does Onboard B2B have so few reviews compared to Synctrack?
The difference in review count could stem from multiple factors, including the app's relative newness to the market, a narrower target audience (B2B compared to all Shopify users processing payments via PayPal/Stripe), or different marketing and review solicitation strategies. However, the 5/5 rating is consistent across both apps.
Get More From Your Shopify Store
Run audits for SEO, CRO, PageSpeed, and AI visibility. Get a clear report and actionable fixes.
Try Fix My Store