OC Product Enquiry vs Rapid Reviews: Product Reviewsfor Shopify (2026)
OC Product Enquiry and Rapid Reviews: Product Reviews serve distinct purposes, despite both appearing in the FAQ category on Shopify. OC Product Enquiry focuses on enabling customers to easily ask questions about products, providing merchants with a 'user-friendly interface' and tools like 'real-time notifications' and 'analytics and reporting' to manage inquiries effectively. Its strength lies in enhancing customer engagement and streamlining the inquiry handling process, aiming to improve overall sales performance through better communication. It appears targeted towards merchants needing basic question handling. Rapid Reviews: Product Reviews, on the other hand, is a comprehensive solution for gathering and showcasing product reviews, Q&A and star ratings. With features like 'deep search and filtering,' 'photo & video reviews,' and customizable review requests with discounts, it aims to build social proof and improve conversion rates. The app emphasizes performance and includes AMP email technology, and claims a page speed profile optimized to not harm site performance. It's localized into many languages. Rapid Reviews seems aimed at merchants serious about leveraging user-generated content to drive sales and improve SEO, prioritizing a robust review system over a simple inquiry function.
At a Glance
OC Product Enquiry
5 reviews
Rapid Reviews: Product Reviews
114 reviews
Detailed Overview
OC Product Enquiry
Our Inquiry App comes equipped with a range of features tailored to enhance customer engagement
Key Features
- User-friendly Interface
- Analytics and Reporting
- Real-time Notifications
- Search Functionality
Rapid Reviews: Product Reviews
Lighting-fast product reviews, Q&A, with deep search, media, and review requests.
Key Features
- High-performance product reviews, with Q&A, will not harm page speed.
- Page speed benefits and ultra-fast rendering of star ratings.
- Deep search and filtering with custom attributes.
- Customizable review requests — leave reviews directly in Gmail and Yahoo inbox.
- Photo & video reviews. Auto-verified reviews. After-review discounts.
Feature Comparison
| Rating | 4.2/5 | 5/5 |
Rating OC Product Enquiry4.2/5 Rapid Reviews: Product Reviews5/5 | ||
| Reviews | 5 | 114 |
Reviews OC Product Enquiry5 Rapid Reviews: Product Reviews114 | ||
| Primary Function | Product Inquiry Management | Product Review & Q&A Management |
Primary Function OC Product EnquiryProduct Inquiry Management Rapid Reviews: Product ReviewsProduct Review & Q&A Management | ||
| Page Speed Impact | Not Mentioned | Optimized for page speed |
Page Speed Impact OC Product EnquiryNot Mentioned Rapid Reviews: Product ReviewsOptimized for page speed | ||
| Key Features | Real-time Notifications, Analytics & Reporting, Search | Deep Search, Photo/Video Reviews, Review Requests with Discounts, Multilingual Support |
Key Features OC Product EnquiryReal-time Notifications, Analytics & Reporting, Search Rapid Reviews: Product ReviewsDeep Search, Photo/Video Reviews, Review Requests with Discounts, Multilingual Support | ||
| Customer Engagement Focus | Handling Inquiries | Collecting & Displaying Reviews & Q&A |
Customer Engagement Focus OC Product EnquiryHandling Inquiries Rapid Reviews: Product ReviewsCollecting & Displaying Reviews & Q&A | ||
| Target Merchant | Merchants needing basic inquiry handling | Merchants prioritizing social proof and SEO benefits from reviews |
Target Merchant OC Product EnquiryMerchants needing basic inquiry handling Rapid Reviews: Product ReviewsMerchants prioritizing social proof and SEO benefits from reviews | ||
| Ease of Use | User-friendly Interface (per description) | Simple setup with theme app blocks |
Ease of Use OC Product EnquiryUser-friendly Interface (per description) Rapid Reviews: Product ReviewsSimple setup with theme app blocks | ||
| Value Proposition | Improved Customer Interaction and Sales | Increased Conversions through Social Proof, User Generated Content, and Improved SEO |
Value Proposition OC Product EnquiryImproved Customer Interaction and Sales Rapid Reviews: Product ReviewsIncreased Conversions through Social Proof, User Generated Content, and Improved SEO | ||
Our Verdict
For merchants needing a simple way to manage basic product inquiries, OC Product Enquiry could suffice, although the low review count raises some questions about its reliability. However, Rapid Reviews: Product Reviews is the superior choice for merchants focused on building a strong reputation and increasing conversions through user-generated content. The significantly higher rating and review count, combined with its rich feature set and focus on page speed optimization and multi language support makes it the better option. A major consideration is that the apps do different things; a merchant looking to handle questions about products is better served by OC Product Enquiry. However, if the merchant needs ratings and reviews, Rapid Reviews is the clear choice.
In summary, if the primary goal is to facilitate simple product inquiries, OC Product Enquiry *might* be adequate (but a trial is highly recommended given the limited social proof). However, if the goal is to leverage the power of product reviews and Q&A for social proof, increased conversions, and SEO benefits, Rapid Reviews: Product Reviews is the recommended choice. Given Rapid Reviews is optimized for speed, has many more languages, and a greater quantity of features, it is overall a better and more robust solution.
Common Questions
Does OC Product Enquiry support photo and video submissions?
No, OC Product Enquiry does not mention support for photo or video submissions in its provided features.
Does Rapid Reviews: Product Reviews offer analytics and reporting features?
While Rapid Reviews: Product Reviews doesn't explicitly state 'analytics and reporting,' it offers features like 'deep search and filtering with custom attributes,' which can provide valuable insights into customer preferences and feedback.
Which app is better for improving SEO?
Rapid Reviews: Product Reviews is likely better for improving SEO due to its focus on gathering and displaying user-generated content (reviews and Q&A), which can be indexed by search engines and improve a product's search ranking. Additionally, the app's claim of being page speed optimized is another SEO benefit.
Which app offers more direct support for handling customer questions about a product *before* they purchase?
OC Product Enquiry is explicitly designed for handling customer questions about products. Rapid Reviews primary focus is on collecting and displaying product reviews after a purchase.
Is either app free to use?
The provided data does not specify whether either app offers a free plan or trial. Further research is required to determine the pricing structure of each app.
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