MyGLS Professional vs TrackShipfor Shopify (2026)
MyGLS Professional and TrackShip are both Shopify apps with 5-star ratings, however, they address fundamentally different needs within the order fulfillment process. MyGLS Professional is specifically designed for merchants utilizing GLS (General Logistics Systems) for shipping, particularly in Eastern Europe, offering comprehensive tools for label creation, parcel shop integration, and order status tracking within the GLS ecosystem. TrackShip, on the other hand, focuses on the broader post-shipping experience by automating tracking across a wide range of carriers (700+) and proactively communicating delivery updates to customers. The primary difference lies in their scope. MyGLS Professional is a specialized tool for optimizing the GLS shipping workflow, directly addressing label generation and GLS-specific logistics. TrackShip is a more general solution aimed at improving customer satisfaction and reducing customer service inquiries by providing a comprehensive post-purchase tracking and notification system, regardless of the shipping carrier used. Therefore, the choice depends entirely on whether a merchant is primarily using GLS or requires a more versatile order tracking solution across multiple carriers.
At a Glance
MyGLS Professional
123 reviews
TrackShip
1 reviews
Detailed Overview
MyGLS Professional
Create Unlimited GLS labels without any limitation. (GLS Eastern Europe)
Key Features
- Print unlimited GLS labels
- Parcelshop Map/ Parcelshop Checkout Integration
- Automatized order status tracking
- Autofill missing Romanian zip codes | Country specific solutions
- Packing list
TrackShip
Take control of your post-shipping workflow and provide superior post-purchasse experiences
Key Features
- TrackShip auto-tracks your shipments and automates your Post-Shipping workflow
- Reduce time spent on customer service and on shipping inquiries
- Further engage customers after shipping and send proactive delivery updates
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating MyGLS Professional5/5 TrackShip5/5 | ||
| Reviews | 123 | 1 |
Reviews MyGLS Professional123 TrackShip1 | ||
| Primary Function | GLS Label Creation & Management | Automated Order Tracking & Post-Purchase Experience |
Primary Function MyGLS ProfessionalGLS Label Creation & Management TrackShipAutomated Order Tracking & Post-Purchase Experience | ||
| Carrier Support | Primarily GLS (Eastern Europe) | 700+ Shipping Carriers |
Carrier Support MyGLS ProfessionalPrimarily GLS (Eastern Europe) TrackShip700+ Shipping Carriers | ||
| Target Merchant | Merchants heavily reliant on GLS, particularly in Eastern Europe | Merchants seeking to improve customer experience and reduce customer service load related to shipping |
Target Merchant MyGLS ProfessionalMerchants heavily reliant on GLS, particularly in Eastern Europe TrackShipMerchants seeking to improve customer experience and reduce customer service load related to shipping | ||
| Ease of Use | Likely easier to set up for GLS-specific workflows | Likely requires more initial setup to configure tracking across multiple carriers |
Ease of Use MyGLS ProfessionalLikely easier to set up for GLS-specific workflows TrackShipLikely requires more initial setup to configure tracking across multiple carriers | ||
| Value Proposition | Unlimited GLS label printing and streamlined GLS integration | Reduced customer service inquiries and increased customer loyalty through proactive shipping updates |
Value Proposition MyGLS ProfessionalUnlimited GLS label printing and streamlined GLS integration TrackShipReduced customer service inquiries and increased customer loyalty through proactive shipping updates | ||
| Key Features | Parcelshop Integration, Autofill Romanian Zip Codes, Packing List | Automated Shipment Tracking, Proactive Delivery Updates |
Key Features MyGLS ProfessionalParcelshop Integration, Autofill Romanian Zip Codes, Packing List TrackShipAutomated Shipment Tracking, Proactive Delivery Updates | ||
Our Verdict
For merchants primarily using GLS, especially in Eastern Europe, and requiring tools to create GLS labels, manage parcel shop deliveries, and track orders within the GLS network, MyGLS Professional is the clear choice. Its focus on GLS-specific functionalities provides significant value in streamlining their GLS shipping workflow.
However, if a merchant utilizes a variety of shipping carriers and seeks to improve the overall customer experience by providing proactive tracking updates and reducing shipping-related customer service inquiries, TrackShip is the better option. Its broader carrier support and focus on post-purchase communication make it a more versatile solution for businesses prioritizing customer satisfaction and efficient order tracking across different shipping providers.
Common Questions
Which app is better for businesses outside of Eastern Europe?
TrackShip is likely the better option for businesses outside of Eastern Europe due to its broader carrier support and focus on general order tracking, whereas MyGLS Professional is tailored toward GLS services.
Can I use both apps together?
Potentially, yes. You could use MyGLS Professional for generating GLS labels and then rely on TrackShip for the post-shipping tracking and customer notification aspects. However, this might lead to redundancy and increased costs.
Which app is easier to set up and use?
Given the context of GLS specific needs, MyGLS Professional is likely easier to setup for merchants already using GLS. Trackship has more robust functionality but may take longer to setup, given it requires more configuration. Setup time will depend on the merchants technical know-how.
Is MyGLS Professional an official GLS app?
No, the description explicitly states that it's a third-party application and not owned by GLS General Logistics Systems.
Which app is more cost-effective in the long run?
The cost-effectiveness depends on the volume of GLS shipments (for MyGLS Professional) and the potential reduction in customer service costs (for TrackShip). Without pricing details, it's impossible to definitively say which is more cost-effective.
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