MyGLS Professional and SavedBy Package Protection both aim to enhance the post-purchase experience for Shopify merchants, but they address vastly different aspects. MyGLS Professional focuses on streamlining shipping label creation and parcel management, specifically for GLS Eastern Europe. Its strength lies in its comprehensive set of features for automating order fulfillment and improving the customer experience through parcel shop integration. SavedBy Package Protection, on the other hand, mitigates risks associated with lost, stolen, or damaged packages. It functions as package insurance, transferring the burden of customer support and financial losses from these shipping errors to SavedBy itself, while potentially increasing customer loyalty and revenue. The primary difference lies in their core functionality. MyGLS Professional is a shipping management tool facilitating label generation and delivery optimization, targeted at merchants who utilize GLS Eastern Europe. SavedBy Package Protection provides insurance against shipping mishaps and offers a solution for unhappy customers. While both apps can contribute to a smoother order fulfillment process, MyGLS Professional focuses on the pre-shipping process, while SavedBy targets the post-shipping issues that are out of the merchant’s direct control.
123 reviews
21 reviews
Create Unlimited GLS labels without any limitation. (GLS Eastern Europe)
Protect Shipments- Eliminate costs related to delivery issues and increase revenue at the same time!
| Rating | 5/5 | 5/5 |
Rating MyGLS Professional5/5 SavedBy Package Protection5/5 | ||
| Reviews | 123 | 21 |
Reviews MyGLS Professional123 SavedBy Package Protection21 | ||
| Focus | Shipping Label Generation & Tracking (GLS Eastern Europe) | Package Loss/Damage Protection & Customer Support |
Focus MyGLS ProfessionalShipping Label Generation & Tracking (GLS Eastern Europe) SavedBy Package ProtectionPackage Loss/Damage Protection & Customer Support | ||
| Target Merchant | Merchants using GLS Eastern Europe for shipping, needing label automation and parcel shop integration. | Merchants seeking to reduce customer support burden related to shipping issues and offer peace of mind to customers. |
Target Merchant MyGLS ProfessionalMerchants using GLS Eastern Europe for shipping, needing label automation and parcel shop integration. SavedBy Package ProtectionMerchants seeking to reduce customer support burden related to shipping issues and offer peace of mind to customers. | ||
| Value Proposition | Unlimited GLS labels, streamlined shipping, parcel shop integration, automated order status tracking. | Reduced customer support costs, increased customer loyalty, mitigation of financial losses from shipping issues, revenue generation. |
Value Proposition MyGLS ProfessionalUnlimited GLS labels, streamlined shipping, parcel shop integration, automated order status tracking. SavedBy Package ProtectionReduced customer support costs, increased customer loyalty, mitigation of financial losses from shipping issues, revenue generation. | ||
| Ease of Use (Inferred) | Likely requires setup related to GLS account and shipping configurations. | Likely simpler setup, primarily focused on enabling package protection option. |
Ease of Use (Inferred) MyGLS ProfessionalLikely requires setup related to GLS account and shipping configurations. SavedBy Package ProtectionLikely simpler setup, primarily focused on enabling package protection option. | ||
| Main Benefit | Efficiently handle GLS Eastern Europe shipments, automate parcel management | Outsource package protection and related customer support to avoid losses from shipment failures. |
Main Benefit MyGLS ProfessionalEfficiently handle GLS Eastern Europe shipments, automate parcel management SavedBy Package ProtectionOutsource package protection and related customer support to avoid losses from shipment failures. | ||
| Customer Service Impact | Potentially reduces customer inquiries related to tracking, increases satisfaction from parcel shop options | Significantly reduces customer service burden related to lost/damaged/stolen packages, improves customer trust |
Customer Service Impact MyGLS ProfessionalPotentially reduces customer inquiries related to tracking, increases satisfaction from parcel shop options SavedBy Package ProtectionSignificantly reduces customer service burden related to lost/damaged/stolen packages, improves customer trust | ||
MyGLS Professional is the clear choice for merchants who rely on GLS Eastern Europe for their shipping needs and want to automate label generation and provide parcel shop options. Its focus on efficiency and automation within the GLS ecosystem makes it highly valuable for this specific user group. SavedBy Package Protection is beneficial for any merchant experiencing a high volume of shipping-related customer complaints (lost, stolen, damaged packages). It offers a way to transfer the cost and headache of these issues to a third party, potentially improving customer satisfaction and reducing operational overhead.
If your shipping strategy does not involve GLS Eastern Europe, MyGLS Professional is not relevant. SavedBy, on the other hand, can be a beneficial addition for most e-commerce stores as it directly addresses a common pain point for both merchants and customers. Ultimately, the best choice depends on your specific needs and the challenges you face in your order fulfillment process.
SavedBy Package Protection directly generates more revenue by potentially encouraging customers to repurchase lost/damaged items, and reduces customer support time, which translates to cost savings.
Yes, the apps address completely different aspects of the post-purchase experience and can be used together. MyGLS Professional streamlines shipping, while SavedBy insures the package against issues.
MyGLS Professional likely requires more initial setup to integrate with your GLS account and configure shipping rules. SavedBy setup should be simpler, mainly involving enabling the protection option.
MyGLS Professional primarily improves the efficiency and convenience of the pre-shipping process, focusing on label generation, parcel shop integration, and automated order status updates during the shipping phase.
No, MyGLS Professional does not provide package insurance. Its primary function is shipping management and label generation within the GLS Eastern Europe network. Package insurance is the core function of SavedBy Package Protection.
Run audits for SEO, CRO, PageSpeed, and AI visibility. Get a clear report and actionable fixes.
Try Fix My Store