LoudHippo Post Purchase Survey vs Zigpoll Customer Surveysfor Shopify (2026)
LoudHippo Post Purchase Survey focuses specifically on attribution tracking by adding a 'How did you hear about us?' survey to the order status page. It targets merchants who want to improve their marketing attribution by supplementing pixel data with direct customer feedback, particularly for channels like TikTok, Facebook, Instagram, and influencer marketing. Its strength lies in its specific focus and integration capabilities with tools like Shopify Flows, Klaviyo, and Google Analytics, allowing for seamless data utilization across marketing platforms. Zigpoll Customer Surveys offers a broader range of survey options, including post-purchase, pre-purchase, NPS, on-site, email, and SMS surveys. It targets merchants who want a comprehensive survey solution for various customer touchpoints and are looking for AI-powered analytics to derive insights from zero-party data. Its strengths are its versatility, multilingual support, abandoned checkout campaigns, and ability to connect survey responses to Shopify customer and order dashboards. Zigpoll aims to help merchants optimize their business roadmap, marketing spend, and conversion rates through comprehensive customer feedback and sophisticated analytics.
At a Glance
LoudHippo Post Purchase Survey
5 reviews
Zigpoll Customer Surveys
417 reviews
Detailed Overview
LoudHippo Post Purchase Survey
Add a 'How did you hear about us?' survey to your order status page for better attribution analytics
Key Features
- Start with our pre-built attribution survey or add your own questions like NPS
- Compatible with Shopify's Order Status & Thank You Page Checkout Extensions
- View results against order value to uncover the most valuable channels
- Use your data anywhere, incl. Shopify Flows, Klaviyo, Google Analytics & Sheets
Zigpoll Customer Surveys
Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.
Key Features
- Advanced post-purchase surveys that get quality responses. No coding required.
- Customize and translate every detail. Localize for multiple languages.
- Abandoned checkout campaigns. Uncover common pain points and recover carts.
- Connect survey responses to your Shopify customer and order dashboards.
- Compatible with Shopify's Order Status and Thank You Page Checkout Extensions
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating LoudHippo Post Purchase Survey5/5 Zigpoll Customer Surveys5/5 | ||
| Reviews | 5 | 417 |
Reviews LoudHippo Post Purchase Survey5 Zigpoll Customer Surveys417 | ||
| Focus | Marketing Attribution | Comprehensive Surveys |
Focus LoudHippo Post Purchase SurveyMarketing Attribution Zigpoll Customer SurveysComprehensive Surveys | ||
| Survey Types | Post-Purchase Attribution | Post-Purchase, Pre-Purchase, NPS, On-Site, Email, SMS |
Survey Types LoudHippo Post Purchase SurveyPost-Purchase Attribution Zigpoll Customer SurveysPost-Purchase, Pre-Purchase, NPS, On-Site, Email, SMS | ||
| Analytics | Attribution Focused | AI-Powered Analytics |
Analytics LoudHippo Post Purchase SurveyAttribution Focused Zigpoll Customer SurveysAI-Powered Analytics | ||
| Integrations | Shopify Flows, Klaviyo, Google Analytics & Sheets | Shopify and Marketing Stack |
Integrations LoudHippo Post Purchase SurveyShopify Flows, Klaviyo, Google Analytics & Sheets Zigpoll Customer SurveysShopify and Marketing Stack | ||
| Customer Reach | Order Status Page | On-Site, Email, SMS |
Customer Reach LoudHippo Post Purchase SurveyOrder Status Page Zigpoll Customer SurveysOn-Site, Email, SMS | ||
| Customization | Pre-built or custom questions | Fully Customizable, Multilingual |
Customization LoudHippo Post Purchase SurveyPre-built or custom questions Zigpoll Customer SurveysFully Customizable, Multilingual | ||
| Abandoned Checkout | Not Available | Available |
Abandoned Checkout LoudHippo Post Purchase SurveyNot Available Zigpoll Customer SurveysAvailable | ||
Our Verdict
If you primarily need a solution for accurately tracking marketing attribution, especially for harder-to-track channels and want a dedicated tool focused on that, LoudHippo Post Purchase Survey is the better choice. Its integrations with marketing automation tools enable direct use of attribution data.
For merchants needing a more versatile survey solution across multiple touchpoints with advanced analytics and broader use cases such as abandoned checkout recovery, Zigpoll Customer Surveys is the stronger option. Its comprehensive feature set and AI-powered analytics provide a more holistic view of customer feedback and insights.
Common Questions
Which app is better for determining where my customers are coming from?
LoudHippo Post Purchase Survey is specifically designed to answer 'How did you hear about us?' and provides in-depth attribution analytics to complement pixel data. Zigpoll offers general surveys but doesn't explicitly focus on marketing attribution in the same way.
Does either app offer multilingual support?
Yes, Zigpoll Customer Surveys highlights its multilingual support and the ability to translate every detail. LoudHippo does not specifically mention multilingual support.
Which app is easier to set up?
Both apps advertise easy setup with no coding required. However, LoudHippo might be slightly quicker to configure if you only need a simple attribution survey as it offers a pre-built option.
Which app provides deeper insights into customer behavior beyond attribution?
Zigpoll Customer Surveys, with its broader survey types and AI-powered analytics, offers deeper insights into customer behavior beyond just attribution. It can uncover pain points in the customer journey and optimize various aspects of the business.
Which app is more valuable for a large, international store?
Zigpoll is generally more valuable for a large, international store due to its comprehensive survey options, AI analytics, abandoned checkout recovery and multilingual support. This breadth of functionality allows a business with more complexity to fully leverage survey data across all aspects of customer experience.
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