Side-by-side comparison
Kustomer vs Re:amaze AI Helpdesk & Chatfor Shopify (2026)
A detailed comparison of Kustomer and Re:amaze AI Helpdesk & Chat to help you pick the right Shopify app for your store.
5.0 ★
Kustomer
4.4 ★
Re:amaze AI Helpdesk & Chat
2
Shared Categories
ChatHelpdesk
At a Glance
Kustomer
5.0
24 reviews
Re:amaze AI Helpdesk & Chat
4.4
175 reviews
Detailed Overview
Kustomer
Revolutionize support with Kustomer's AI CRM. Gain deep insights for superior customer experiences.
5.0
24 reviewsKey Features
- Full View of Customer Orders via Shopify Data Integration
- Direct Order Refunds/Cancellations from Kustomer Timeline
- Efficient Order Data Access and Search within Kustomer
- Dynamic Message Customization with Shortcuts
- Automated Updates with Chatbot Templates
Re:amaze AI Helpdesk & Chat
Deliver smarter support with our AI Agent, chatbot and live chat—built into a multichannel helpdesk.
4.4
175 reviewsKey Features
- Unify email, social, SMS, voice conversations for all stores in a single inbox
- Manage, modify, and create Shopify orders directly in customer support and chats
- Use AI to write replies, build chatbots, summarize, and create FAQ articles
- Automate common tasks and patterns with data and rules to save time
- Satisfaction surveys, status pages, push notifications to keep customers engaged
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