KNO Post Purchase Surveys vs Report Toaster: Custom Reportsfor Shopify (2026)
KNO Post Purchase Surveys and Report Toaster: Custom Reports both provide valuable analytics, but cater to different needs. KNO focuses specifically on gathering customer insights through post-purchase surveys, aiming to improve attribution modeling, conversion rate optimization (CRO), customer experience (CX), and product development. Its strength lies in its targeted surveys, pre-built templates, and attribution reports. Report Toaster, on the other hand, is a general-purpose reporting tool that allows merchants to create, customize, and automate a wide variety of reports using real-time Shopify data. It emphasizes flexibility and control over data analysis, with features like custom columns, filters, multi-store reporting, and scheduled exports.
At a Glance
KNO Post Purchase Surveys
80 reviews
Report Toaster: Custom Reports
194 reviews
Detailed Overview
KNO Post Purchase Surveys
Unlock insights with post-purchase surveys for attribution, CRO, CX, product development, and more.
Key Features
- 5 min setup with 30+ full survey templates and dozens of pre-built questions.
- Use logic flows for in-depth analysis and actions to boost customer engagement.
- Attribution reports & analyses to better understand ad performance.
- Target surveys to customer segments with data filters for better analysis.
- Integrates with top platforms and offers data dispersion via REST API.
Report Toaster: Custom Reports
Advanced reports, using real-time data that you can report, customize, automate, export, and share.
Key Features
- Start with one of our 130+ report templates to create and save better reports
- Export and download reports as PDF or CSV to share via email or analyze in Excel
- Scheduled reports for automated delivery via email, SMS or Slack
- Share live sales report and inventory report links with staff or third-parties
- Use multi-store reporting to report and compare data from multiple shops
Feature Comparison
| Rating | 4.7/5 | 5/5 |
Rating KNO Post Purchase Surveys4.7/5 Report Toaster: Custom Reports5/5 | ||
| Reviews | 80 | 194 |
Reviews KNO Post Purchase Surveys80 Report Toaster: Custom Reports194 | ||
| Core Functionality | Post-purchase survey analytics | Customizable reporting & analytics |
Core Functionality KNO Post Purchase SurveysPost-purchase survey analytics Report Toaster: Custom ReportsCustomizable reporting & analytics | ||
| Focus | Understanding customer motivation & attribution | Comprehensive business performance reporting |
Focus KNO Post Purchase SurveysUnderstanding customer motivation & attribution Report Toaster: Custom ReportsComprehensive business performance reporting | ||
| Ease of Use (claimed) | 5 min setup with templates | Not explicitly stated, implied complexity due to customization |
Ease of Use (claimed) KNO Post Purchase Surveys5 min setup with templates Report Toaster: Custom ReportsNot explicitly stated, implied complexity due to customization | ||
| Target Merchant | Merchants wanting customer insights for marketing & product | Merchants needing extensive control over reporting & data analysis |
Target Merchant KNO Post Purchase SurveysMerchants wanting customer insights for marketing & product Report Toaster: Custom ReportsMerchants needing extensive control over reporting & data analysis | ||
| Key Feature | Attribution reports & analyses | 130+ report templates |
Key Feature KNO Post Purchase SurveysAttribution reports & analyses Report Toaster: Custom Reports130+ report templates | ||
| Data Dispersion | REST API | Email, SMS, Slack |
Data Dispersion KNO Post Purchase SurveysREST API Report Toaster: Custom ReportsEmail, SMS, Slack | ||
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Our Verdict
For merchants prioritizing deep customer understanding and attribution modeling based on post-purchase feedback, KNO Post Purchase Surveys is the better choice. Its pre-built templates and focus on actionable insights make it ideal for optimizing marketing and product development efforts. However, if the primary need is for comprehensive, customizable reporting across various aspects of the Shopify store, including sales, inventory, and financial data, Report Toaster: Custom Reports offers greater flexibility and control. Merchants who require in-depth analysis and the ability to create highly tailored reports will likely find Report Toaster more suitable, despite the potentially steeper learning curve. Consider Report Toaster if you need to combine data across multiple stores.
Common Questions
Which app is easier to set up?
KNO Post Purchase Surveys claims a 5-minute setup with pre-built templates, suggesting a faster onboarding process than Report Toaster, which doesn't explicitly mention ease of setup but implies a greater initial time investment due to the extensive customization options.
Which app is better for understanding advertising ROI?
KNO Post Purchase Surveys is specifically designed to provide attribution reports and analyses, making it the better choice for understanding advertising ROI and the impact of different marketing channels.
Can Report Toaster provide customer insights similar to KNO?
While Report Toaster can report on customer behavior and purchase history, it doesn't offer direct mechanisms for gathering customer feedback or understanding motivations like KNO's post-purchase surveys.
Which app is more scalable for multiple Shopify stores?
Report Toaster offers multi-store reporting, making it more scalable for merchants operating multiple Shopify stores who need to consolidate data and analyze performance across all stores.
Which app integrates with other marketing tools?
Both apps integrate with external platforms. KNO has 'integrates with top platforms and offers data dispersion via REST API.' Report Toaster provides data through Email, SMS or Slack which can be integrated into workflows.
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