IPS ‑ Contact Form to Any API and Zigpoll Customer Surveys, while both technically landing in the 'Surveys' category, cater to very different needs within the Shopify ecosystem. IPS focuses on custom form creation and data routing, acting as a versatile tool for collecting user input and integrating it with various platforms. It's aimed at merchants who need flexible contact forms beyond the standard options, and agencies/developers seeking advanced data handling capabilities. Zigpoll, on the other hand, specializes in customer surveys designed to gather feedback at specific points in the customer journey, providing insights for optimization through AI analytics. Its emphasis is on understanding customer sentiment and improving business strategies based on that data.
2 reviews
417 reviews
Build custom contact forms and send submissions to CRMs, email, APIs, and tools
Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.
| Rating | 4.1/5 | 5/5 |
Rating IPS ‑ Contact Form to Any API4.1/5 Zigpoll Customer Surveys5/5 | ||
| Reviews | 2 | 417 |
Reviews IPS ‑ Contact Form to Any API2 Zigpoll Customer Surveys417 | ||
| Primary Function | Custom form creation & API integration | Customer feedback & insights via surveys |
Primary Function IPS ‑ Contact Form to Any APICustom form creation & API integration Zigpoll Customer SurveysCustomer feedback & insights via surveys | ||
| Target Merchant | Merchants needing flexible data capture & integration, Agencies, Developers | Merchants focused on customer experience & optimization |
Target Merchant IPS ‑ Contact Form to Any APIMerchants needing flexible data capture & integration, Agencies, Developers Zigpoll Customer SurveysMerchants focused on customer experience & optimization | ||
| Ease of Use | Drag-and-drop form builder, no coding required | No-code setup in seconds |
Ease of Use IPS ‑ Contact Form to Any APIDrag-and-drop form builder, no coding required Zigpoll Customer SurveysNo-code setup in seconds | ||
| Key Differentiator | API connectivity for data routing | AI analytics for survey insights |
Key Differentiator IPS ‑ Contact Form to Any APIAPI connectivity for data routing Zigpoll Customer SurveysAI analytics for survey insights | ||
| Value Proposition | Unlimited forms & submissions (free plan), flexible data workflows | Actionable customer insights for business improvement |
Value Proposition IPS ‑ Contact Form to Any APIUnlimited forms & submissions (free plan), flexible data workflows Zigpoll Customer SurveysActionable customer insights for business improvement | ||
| Focus | Data collection and routing | Customer feedback analysis and action |
Focus IPS ‑ Contact Form to Any APIData collection and routing Zigpoll Customer SurveysCustomer feedback analysis and action | ||
For merchants needing flexible contact forms integrated with CRMs, email marketing platforms, or other APIs, IPS ‑ Contact Form to Any API is a suitable option, particularly given its free plan and no limits on forms/submissions. However, the very low number of reviews (only 2) should be considered. Merchants primarily focused on understanding their customers through targeted surveys and leveraging AI-powered analytics for optimization should strongly favor Zigpoll Customer Surveys. Zigpoll's high rating and large number of reviews, combined with its specialization in customer insights, makes it a more compelling choice for businesses prioritizing customer experience and data-driven decision-making.
Both apps offer form building capabilities. IPS may be preferable if you need advanced customizations or want to send the data to a specific CRM or API. Zigpoll, while designed for surveys, could be used to create a simple contact form but it may be overkill for the task.
Zigpoll Customer Surveys is the clear winner for understanding customer satisfaction. It's specifically designed for creating and analyzing surveys, offering features like post-purchase surveys, NPS surveys, and AI analytics to uncover actionable insights.
Both apps emphasize a no-code approach. IPS uses a drag-and-drop form builder, while Zigpoll boasts a no-code setup in seconds. However, advanced API integrations with IPS might benefit from some technical understanding.
IPS ‑ Contact Form to Any API offers a free plan with no limits on forms or submissions, but upgrades are needed for automation features. The availability of a free plan for Zigpoll, and its feature set limitations, isn't specified in provided data.
Zigpoll Customer Surveys explicitly mentions multilingual support and the ability to translate every detail. IPS does not mention multilingual support in the provided information.
Run audits for SEO, CRO, PageSpeed, and AI visibility. Get a clear report and actionable fixes.
Try Fix My Store