Grapevine Post Purchase Survey vs LoudHippo Post Purchase Surveyfor Shopify (2026)
Both Grapevine Post Purchase Survey and LoudHippo Post Purchase Survey aim to provide Shopify merchants with customer insights through surveys, particularly after a purchase. However, they cater to different needs and scales. Grapevine positions itself as a comprehensive survey solution for deep customer understanding at scale, offering unlimited responses and integration with a broad range of platforms. LoudHippo, on the other hand, focuses primarily on marketing attribution, specifically understanding how customers hear about the store, and directly integrating with the order status page. Grapevine offers a wider variety of survey types (post-purchase, CSAT, NPS, POS, email), and its 'unlimited responses' model is a significant differentiator. LoudHippo is geared towards merchants focused on marketing ROI and channel attribution, especially for channels that are difficult to track using pixels. While both integrate with Shopify Flow, Klaviyo, and Google Sheets, Grapevine offers additional integration with GA4, suggesting a broader analytics focus. The drastic difference in review count also suggests Grapevine has a much larger user base and longer track record.
At a Glance
Grapevine Post Purchase Survey
142 reviews
LoudHippo Post Purchase Survey
5 reviews
Detailed Overview
Grapevine Post Purchase Survey
Post purchase, on-site, email & NPS surveys with unlimited responses for customer insights at scale
Key Features
- Attribution surveys to see which marketing channels really drive customers
- Unlimited post purchase, CSAT & NPS surveys built for deep customer insight
- Make data-driven decisions by turning high-volume survey data into insights
- Powerful survey reporting with filters, segmentation and unlimited responses
- Integrations that push survey data into your automation and analytics stack
LoudHippo Post Purchase Survey
Add a 'How did you hear about us?' survey to your order status page for better attribution analytics
Key Features
- Start with our pre-built attribution survey or add your own questions like NPS
- Compatible with Shopify's Order Status & Thank You Page Checkout Extensions
- View results against order value to uncover the most valuable channels
- Use your data anywhere, incl. Shopify Flows, Klaviyo, Google Analytics & Sheets
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating Grapevine Post Purchase Survey5/5 LoudHippo Post Purchase Survey5/5 | ||
| Reviews | 142 | 5 |
Reviews Grapevine Post Purchase Survey142 LoudHippo Post Purchase Survey5 | ||
| Primary Focus | Comprehensive Customer Insights | Marketing Attribution ('How did you hear about us?') |
Primary Focus Grapevine Post Purchase SurveyComprehensive Customer Insights LoudHippo Post Purchase SurveyMarketing Attribution ('How did you hear about us?') | ||
| Survey Types | Post Purchase, CSAT, NPS, POS, Email | Attribution Survey (HDYHAU) & Custom Questions |
Survey Types Grapevine Post Purchase SurveyPost Purchase, CSAT, NPS, POS, Email LoudHippo Post Purchase SurveyAttribution Survey (HDYHAU) & Custom Questions | ||
| Response Limit | Unlimited | Not Specified |
Response Limit Grapevine Post Purchase SurveyUnlimited LoudHippo Post Purchase SurveyNot Specified | ||
| Integrations | Shopify Flow, Klaviyo, GA4, Google Sheets | Shopify Flows, Klaviyo, Google Analytics & Sheets |
Integrations Grapevine Post Purchase SurveyShopify Flow, Klaviyo, GA4, Google Sheets LoudHippo Post Purchase SurveyShopify Flows, Klaviyo, Google Analytics & Sheets | ||
| Target Merchant | Businesses needing deep customer insights across multiple channels & high survey volume | Businesses primarily focused on marketing ROI and attribution |
Target Merchant Grapevine Post Purchase SurveyBusinesses needing deep customer insights across multiple channels & high survey volume LoudHippo Post Purchase SurveyBusinesses primarily focused on marketing ROI and attribution | ||
| Value Proposition | Unlimited survey responses for a fixed price, comprehensive features | Filling attribution gaps with customer data, understanding marketing channel performance |
Value Proposition Grapevine Post Purchase SurveyUnlimited survey responses for a fixed price, comprehensive features LoudHippo Post Purchase SurveyFilling attribution gaps with customer data, understanding marketing channel performance | ||
Our Verdict
For larger businesses or those needing a holistic view of customer sentiment across various touchpoints and survey types, Grapevine Post Purchase Survey is the clear choice. Its unlimited responses offer significant value for high-volume businesses, and its diverse integrations cater to more complex analytical needs. LoudHippo Post Purchase Survey is better suited for smaller businesses or those specifically targeting marketing attribution and channel performance, especially those struggling to track ROI from channels like social media and influencer marketing. Its focus on attribution and integration with the order status page makes it a targeted and potentially cost-effective solution if attribution is the primary goal.
Common Questions
Which app is better for large enterprises?
Grapevine, due to its unlimited responses and comprehensive features, scales better for larger businesses with high survey volumes.
Which app focuses more on marketing attribution?
LoudHippo is specifically designed for marketing attribution, helping merchants understand how customers discover their brand.
Does Grapevine limit the number of survey responses I can collect?
No, Grapevine offers unlimited survey responses for a fixed price.
Can both apps integrate with my email marketing platform?
Yes, both Grapevine and LoudHippo integrate with Klaviyo, a popular email marketing platform for Shopify stores.
Which app is easier to set up and use?
While both likely strive for ease of use, LoudHippo's singular focus on attribution and integration with the order status page might make it slightly simpler to set up for that specific purpose. However, this is speculative as ease of use is subjective.
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