Grapevine Post Purchase Survey vs KNO Post Purchase Surveysfor Shopify (2026)
Grapevine Post Purchase Survey and KNO Post Purchase Surveys both aim to provide Shopify merchants with valuable customer insights through post-purchase surveys, but they approach this goal with different strengths and target audiences. Grapevine emphasizes unlimited survey responses at a fixed price, focusing on scalability and combining survey data with existing customer and order information for comprehensive reporting. Their key selling point is removing the barrier of response limits, enabling merchants to gather large datasets for deeper analysis and trend identification. Grapevine positions itself as a solution for merchants who need to collect significant volumes of survey data without cost concerns. On the other hand, KNO centers on ease of use, advanced attribution modeling, and pre-built templates to quickly gain actionable insights. Their focus lies on understanding the revenue impact of different channels and customer motivations through zero-party data. KNO provides a more structured approach with pre-defined surveys, making it suitable for businesses seeking quick insights and targeted feedback.
At a Glance
Grapevine Post Purchase Survey
142 reviews
KNO Post Purchase Surveys
80 reviews
Detailed Overview
Grapevine Post Purchase Survey
Post purchase, on-site, email & NPS surveys with unlimited responses for customer insights at scale
Key Features
- Attribution surveys to see which marketing channels really drive customers
- Unlimited post purchase, CSAT & NPS surveys built for deep customer insight
- Make data-driven decisions by turning high-volume survey data into insights
- Powerful survey reporting with filters, segmentation and unlimited responses
- Integrations that push survey data into your automation and analytics stack
KNO Post Purchase Surveys
Unlock insights with post-purchase surveys for attribution, CRO, CX, product development, and more.
Key Features
- 5 min setup with 30+ full survey templates and dozens of pre-built questions.
- Use logic flows for in-depth analysis and actions to boost customer engagement.
- Attribution reports & analyses to better understand ad performance.
- Target surveys to customer segments with data filters for better analysis.
- Integrates with top platforms and offers data dispersion via REST API.
Feature Comparison
| Rating | 5/5 | 4.7/5 |
Rating Grapevine Post Purchase Survey5/5 KNO Post Purchase Surveys4.7/5 | ||
| Reviews | 142 | 80 |
Reviews Grapevine Post Purchase Survey142 KNO Post Purchase Surveys80 | ||
| Unlimited Responses | Yes | No explicit mention |
Unlimited Responses Grapevine Post Purchase SurveyYes KNO Post Purchase SurveysNo explicit mention | ||
| Key Focus | Scalable Data Collection & Insights | Attribution & Actionable Insights |
Key Focus Grapevine Post Purchase SurveyScalable Data Collection & Insights KNO Post Purchase SurveysAttribution & Actionable Insights | ||
| Ease of Use (Setup) | Not explicitly mentioned | 5 min setup with 30+ templates |
Ease of Use (Setup) Grapevine Post Purchase SurveyNot explicitly mentioned KNO Post Purchase Surveys5 min setup with 30+ templates | ||
| Pre-Built Templates | Mentioned generally as CSAT & NPS | 30+ full survey templates |
Pre-Built Templates Grapevine Post Purchase SurveyMentioned generally as CSAT & NPS KNO Post Purchase Surveys30+ full survey templates | ||
| Attribution Modeling | Attribution surveys for marketing channels | Advanced attribution models with revenue impact analysis |
Attribution Modeling Grapevine Post Purchase SurveyAttribution surveys for marketing channels KNO Post Purchase SurveysAdvanced attribution models with revenue impact analysis | ||
| Data Integration | Shopify Flow, Klaviyo, GA4, Google Sheets | Top Platforms & REST API |
Data Integration Grapevine Post Purchase SurveyShopify Flow, Klaviyo, GA4, Google Sheets KNO Post Purchase SurveysTop Platforms & REST API | ||
Our Verdict
For merchants prioritizing unlimited survey responses and large-scale data analysis to improve marketing decisions and CX, Grapevine Post Purchase Survey is the clear winner. Its fixed-price, unlimited response model allows for cost-effective data collection at scale. Businesses looking for a more structured approach with pre-built templates, a quick setup, and advanced attribution modeling to understand revenue impact should choose KNO Post Purchase Surveys. If ease of use and rapid insight generation are crucial, KNO's 5-minute setup and pre-built resources are appealing. In summary, Grapevine is for volume, while KNO is for structured, attribution-focused insights.
Common Questions
What is the primary pricing difference between Grapevine and KNO?
Grapevine offers unlimited responses at a fixed price, while KNO's pricing model is not explicitly detailed but may be based on tiers or features.
Which app is easier to set up and start using?
KNO explicitly states a 5-minute setup time with 30+ templates, suggesting a quicker and easier initial configuration compared to Grapevine, where setup ease is not specified.
If I need to understand the revenue impact of my marketing channels, which app is better?
KNO's advanced attribution models and reports are specifically designed to understand the revenue impact of various channels, making it the better choice for this purpose.
Which app integrates better with other marketing tools?
Both apps integrate with top platforms, but Grapevine specifically mentions integrations with Shopify Flow, Klaviyo, GA4, and Google Sheets, while KNO mentions integrations with top platforms and REST API, each offering different strengths in marketing automation.
Which app is better for gathering general customer feedback and CSAT/NPS scores?
Both apps are suitable for gathering general customer feedback and CSAT/NPS scores. However, Grapevine explicitly mentions unlimited post purchase, CSAT & NPS surveys, suggesting a strong focus on these specific types of surveys, making it marginally better.
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