Gojiberry Survey & Feedback vs Zigpoll Customer Surveysfor Shopify (2026)
Gojiberry Survey & Feedback and Zigpoll Customer Surveys are both highly-rated (5/5) Shopify survey apps designed to help merchants gather customer feedback and improve their business. However, they cater to slightly different merchant needs. Gojiberry positions itself as an easy-to-setup solution, emphasizing rapid deployment through templates and QR code integration, while Zigpoll focuses on a more comprehensive feature set including AI analytics, SMS surveys, and abandoned checkout recovery. Gojiberry seems targeted towards smaller businesses prioritizing quick setup and marketing attribution data, while Zigpoll aims at larger, growth-focused merchants that need detailed insights and advanced survey capabilities. The difference in review count (28 vs 417) suggests a difference in market adoption and potentially maturity, where Zigpoll has broader market recognition.
At a Glance
Gojiberry Survey & Feedback
28 reviews
Zigpoll Customer Surveys
417 reviews
Detailed Overview
Gojiberry Survey & Feedback
Scale ads & marketing with pre-purchase & post-purchase surveys for emails, product inserts, & SNS.
Key Features
- 1 minute no code setup with easy templates, even on mobile devices
- Display pre-purchase survey pop-up, and send surveys using link/QR code
- Full customization for brand, language localization, images, coupons & points
- Analytics dashboard: Results connected to customer data with CSV download option
- Advanced features: Target customer segments & set conditional survey logic
Zigpoll Customer Surveys
Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.
Key Features
- Advanced post-purchase surveys that get quality responses. No coding required.
- Customize and translate every detail. Localize for multiple languages.
- Abandoned checkout campaigns. Uncover common pain points and recover carts.
- Connect survey responses to your Shopify customer and order dashboards.
- Compatible with Shopify's Order Status and Thank You Page Checkout Extensions
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating Gojiberry Survey & Feedback5/5 Zigpoll Customer Surveys5/5 | ||
| Reviews | 28 | 417 |
Reviews Gojiberry Survey & Feedback28 Zigpoll Customer Surveys417 | ||
| Ease of Setup | 1-minute setup with templates | No-code setup in seconds |
Ease of Setup Gojiberry Survey & Feedback1-minute setup with templates Zigpoll Customer SurveysNo-code setup in seconds | ||
| Key Features | Marketing attribution, QR code surveys, customizable templates | AI analytics, SMS surveys, abandoned checkout campaigns |
Key Features Gojiberry Survey & FeedbackMarketing attribution, QR code surveys, customizable templates Zigpoll Customer SurveysAI analytics, SMS surveys, abandoned checkout campaigns | ||
| Data Analysis | Analytics dashboard with CSV download | AI analytics and dashboard |
Data Analysis Gojiberry Survey & FeedbackAnalytics dashboard with CSV download Zigpoll Customer SurveysAI analytics and dashboard | ||
| Shopify Extensibility | Supports Shopify Extensibility | Compatible with Order Status and Thank You Page Checkout Extensions |
Shopify Extensibility Gojiberry Survey & FeedbackSupports Shopify Extensibility Zigpoll Customer SurveysCompatible with Order Status and Thank You Page Checkout Extensions | ||
| Customer Segmentation | Advanced targeting with conditional logic | Connects survey responses to customer/order dashboards |
Customer Segmentation Gojiberry Survey & FeedbackAdvanced targeting with conditional logic Zigpoll Customer SurveysConnects survey responses to customer/order dashboards | ||
| Value Proposition | Quick setup, marketing attribution focus | Comprehensive analytics, customer recovery focus |
Value Proposition Gojiberry Survey & FeedbackQuick setup, marketing attribution focus Zigpoll Customer SurveysComprehensive analytics, customer recovery focus | ||
Our Verdict
For merchants prioritizing a quick and easy setup, especially those heavily reliant on offline marketing through product inserts and QR codes, Gojiberry Survey & Feedback might be the better choice. Its emphasis on marketing attribution makes it suitable for optimizing advertising spend. However, for larger businesses or those seeking deeper customer insights through AI-powered analytics, abandoned checkout recovery, SMS surveys, and richer integrations, Zigpoll Customer Surveys offers a more robust and feature-rich solution. While both are highly rated, Zigpoll's significantly higher review count suggests a more mature product with a wider user base and potentially more thorough testing and development. Zigpoll is the stronger option for merchants prioritizing in-depth customer understanding and sophisticated marketing automation.
Common Questions
Which app is easier to set up?
Both Gojiberry and Zigpoll boast easy, no-code setup. Gojiberry highlights a 1-minute setup with templates, while Zigpoll mentions setup in seconds. Both appear user-friendly, but Gojiberry's focus on templates could make it slightly faster for basic surveys.
Which app is better for marketing attribution?
Gojiberry explicitly mentions marketing attribution as a key feature, emphasizing pre-purchase surveys and QR code integration. While Zigpoll offers broader analytics, Gojiberry's specific focus makes it a stronger choice for attribution tracking.
Which app offers more advanced analytics?
Zigpoll features AI analytics, suggesting a more sophisticated approach to data analysis compared to Gojiberry's analytics dashboard and CSV download option. If you need AI-powered insights, Zigpoll is the better option.
Which app is better for abandoned checkout recovery?
Zigpoll specifically mentions abandoned checkout campaigns, a feature not explicitly stated by Gojiberry. If recovering abandoned carts is a priority, Zigpoll is the clear winner.
Which app has more extensive integrations?
While both apps integrate with Shopify, Zigpoll mentions seamless integrations with the marketing stack and compatibility with Order Status and Thank You Page Checkout Extensions, implying a wider range of integration capabilities compared to Gojiberry.
Get More From Your Shopify Store
Run audits for SEO, CRO, PageSpeed, and AI visibility. Get a clear report and actionable fixes.
Try Fix My Store