Gojiberry Survey & Feedback and Whisper Post Purchase Survey both aim to help Shopify merchants gather customer feedback through surveys. Gojiberry positions itself as a comprehensive survey solution, catering to both pre- and post-purchase data collection, with a focus on marketing attribution and identifying product development opportunities. It boasts a higher level of customization, advanced segmentation, and integrated analytics, appealing to merchants who need a more robust, feature-rich survey platform. Whisper, on the other hand, focuses specifically on post-purchase surveys, emphasizing simplicity and ease of use for analyzing survey results, particularly for identifying successful marketing channels. It's designed for merchants who need a quick and straightforward way to collect basic post-purchase data.
28 reviews
0 reviews
Scale ads & marketing with pre-purchase & post-purchase surveys for emails, product inserts, & SNS.
Post purchase surveys made simple! Easily create, analyse and edit your post purchase survey.
| Rating | 5/5 | 0/5 |
Rating Gojiberry Survey & Feedback5/5 Whisper Post Purchase Survey0/5 | ||
| Reviews | 28 | 0 |
Reviews Gojiberry Survey & Feedback28 Whisper Post Purchase Survey0 | ||
| Survey Type | Pre & Post Purchase | Post Purchase Only |
Survey Type Gojiberry Survey & FeedbackPre & Post Purchase Whisper Post Purchase SurveyPost Purchase Only | ||
| Ease of Setup | 1-minute setup, templates | Easy to create post-purchase survey |
Ease of Setup Gojiberry Survey & Feedback1-minute setup, templates Whisper Post Purchase SurveyEasy to create post-purchase survey | ||
| Customization | Full customization (brand, language, images, coupons) | Easily edit, reorder, add/hide choices |
Customization Gojiberry Survey & FeedbackFull customization (brand, language, images, coupons) Whisper Post Purchase SurveyEasily edit, reorder, add/hide choices | ||
| Analytics | Analytics dashboard, CSV download, connected to customer data | Totals by choice, day/month breakdowns |
Analytics Gojiberry Survey & FeedbackAnalytics dashboard, CSV download, connected to customer data Whisper Post Purchase SurveyTotals by choice, day/month breakdowns | ||
| Segmentation & Logic | Targeted segments, conditional logic | Not specified |
Segmentation & Logic Gojiberry Survey & FeedbackTargeted segments, conditional logic Whisper Post Purchase SurveyNot specified | ||
| Value Proposition | Scale ads & marketing, identify product opportunities | Identify successful marketing channels |
Value Proposition Gojiberry Survey & FeedbackScale ads & marketing, identify product opportunities Whisper Post Purchase SurveyIdentify successful marketing channels | ||
Gojiberry Survey & Feedback is the better choice for merchants who need a comprehensive survey solution with advanced features like pre-purchase surveys, segmentation, conditional logic, and deep analytics. It caters to merchants who are willing to invest more time in setting up surveys to gather detailed insights for marketing attribution and product development. Whisper Post Purchase Survey is suitable for merchants who need a simple, quick, and easy-to-use tool for collecting basic post-purchase feedback, primarily to understand their most successful marketing channels. Given the complete lack of ratings or reviews for Whisper, and the relative abundance of positive feedback for Gojiberry, Gojiberry is the safer and generally more reliable choice.
Both apps claim ease of use, but Gojiberry specifically mentions a '1-minute no code setup with easy templates.' Whisper focuses on easy editing and analysis, suggesting a slightly more iterative approach. Gojiberry may have a steeper learning curve due to its more extensive feature set.
Gojiberry explicitly highlights marketing attribution as a key benefit and provides templates for this purpose. Whisper focuses on identifying successful marketing channels based on survey responses, making Gojiberry more comprehensive for marketing attribution analysis.
Gojiberry can send surveys via link/QR code via email, according to its description. Whisper does not specify email capabilities; it appears to focus on post-purchase surveys presented during checkout.
Gojiberry provides an analytics dashboard, CSV download, and connects results to customer data. Whisper offers breakdowns by month/day and totals by choice. Gojiberry's analytics are more comprehensive, offering deeper integration with customer data.
Only Gojiberry Survey & Feedback supports pre-purchase surveys, including displaying pre-purchase survey pop-ups. Whisper focuses solely on post-purchase surveys.
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