Gojiberry Survey & Feedback vs KNO Post Purchase Surveysfor Shopify (2026)
Gojiberry Survey & Feedback and KNO Post Purchase Surveys both aim to help Shopify merchants gather valuable customer insights through surveys, but they differ in scope and target audience. Gojiberry emphasizes ease of use and broad survey applications, offering pre- and post-purchase surveys deployable across multiple channels like email, product inserts, and social media. It focuses on quick setup and customizable surveys to improve marketing attribution, identify product development opportunities, and enhance overall customer understanding. KNO Post Purchase Surveys, on the other hand, specializes in post-purchase surveys specifically designed to provide in-depth attribution insights. It features advanced analytics and targeting capabilities. This app is tailored toward merchants needing granular data on ad performance, customer motivations, and revenue impact of various channels. While Gojiberry aims for accessible versatility, KNO leans towards robust attribution analysis and integration capabilities for data-driven decision-making.
At a Glance
Gojiberry Survey & Feedback
28 reviews
KNO Post Purchase Surveys
80 reviews
Detailed Overview
Gojiberry Survey & Feedback
Scale ads & marketing with pre-purchase & post-purchase surveys for emails, product inserts, & SNS.
Key Features
- 1 minute no code setup with easy templates, even on mobile devices
- Display pre-purchase survey pop-up, and send surveys using link/QR code
- Full customization for brand, language localization, images, coupons & points
- Analytics dashboard: Results connected to customer data with CSV download option
- Advanced features: Target customer segments & set conditional survey logic
KNO Post Purchase Surveys
Unlock insights with post-purchase surveys for attribution, CRO, CX, product development, and more.
Key Features
- 5 min setup with 30+ full survey templates and dozens of pre-built questions.
- Use logic flows for in-depth analysis and actions to boost customer engagement.
- Attribution reports & analyses to better understand ad performance.
- Target surveys to customer segments with data filters for better analysis.
- Integrates with top platforms and offers data dispersion via REST API.
Feature Comparison
| Rating | 5/5 | 4.7/5 |
Rating Gojiberry Survey & Feedback5/5 KNO Post Purchase Surveys4.7/5 | ||
| Reviews | 28 | 80 |
Reviews Gojiberry Survey & Feedback28 KNO Post Purchase Surveys80 | ||
| Survey Type | Pre & Post-Purchase | Post-Purchase Only |
Survey Type Gojiberry Survey & FeedbackPre & Post-Purchase KNO Post Purchase SurveysPost-Purchase Only | ||
| Ease of Setup | 1 minute (no code) | 5 minutes (templates) |
Ease of Setup Gojiberry Survey & Feedback1 minute (no code) KNO Post Purchase Surveys5 minutes (templates) | ||
| Key Focus | Versatility & Quick Setup | Attribution & Deep Analytics |
Key Focus Gojiberry Survey & FeedbackVersatility & Quick Setup KNO Post Purchase SurveysAttribution & Deep Analytics | ||
| Customization | Full Customization (Brand, Language, Images) | Logic Flows for Engagement |
Customization Gojiberry Survey & FeedbackFull Customization (Brand, Language, Images) KNO Post Purchase SurveysLogic Flows for Engagement | ||
| Data Export | CSV Download | REST API |
Data Export Gojiberry Survey & FeedbackCSV Download KNO Post Purchase SurveysREST API | ||
| Integrations | Shopify Extensibility | Top Platforms |
Integrations Gojiberry Survey & FeedbackShopify Extensibility KNO Post Purchase SurveysTop Platforms | ||
Our Verdict
For Shopify merchants prioritizing ease of use and needing versatile survey options, including pre-purchase feedback and support for multiple channels like product inserts, Gojiberry Survey & Feedback is the better choice. Its quick setup, no-code customization, and multi-channel support makes it ideal for businesses looking for accessible insights. However, for merchants requiring in-depth attribution analysis, advanced segmentation, and robust integration capabilities, KNO Post Purchase Surveys stands out. KNO is perfect for businesses focused on optimizing ad performance, understanding customer motivations at a granular level, and utilizing data-driven decision-making, particularly if they already have a sophisticated data ecosystem in place.
Common Questions
What is the primary difference between Gojiberry and KNO?
Gojiberry focuses on easy setup and versatile survey deployment across multiple channels, while KNO specializes in in-depth post-purchase attribution analysis.
Which app is easier to use for beginners?
Gojiberry is likely easier for beginners due to its 1-minute setup and no-code customization.
Does Gojiberry offer the same level of attribution analysis as KNO?
No, KNO's main strength is advanced attribution reports and analyses, which Gojiberry doesn't emphasize as strongly.
Can I use Gojiberry for pre-purchase surveys?
Yes, Gojiberry specifically offers pre-purchase survey pop-ups, which KNO doesn't appear to offer.
Which app offers better integration capabilities?
KNO advertises integrations with top platforms and data dispersion via REST API, suggesting more robust integration options than Gojiberry's Shopify Extensibility.
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