EZ Notify ‑ Slack Integration vs Zigpoll Customer Surveysfor Shopify (2026)
EZ Notify ‑ Slack Integration and Zigpoll Customer Surveys are both Shopify apps that fall under the 'Operations' category, but they cater to very different needs. EZ Notify focuses on internal communication and operational efficiency by integrating Shopify with Slack, enabling real-time notifications and data access within Slack channels. In contrast, Zigpoll Customer Surveys is all about gathering customer feedback through various survey types (post-purchase, pre-purchase, etc.) to understand customer behavior and improve business strategies. EZ Notify empowers teams with instant awareness of store events, while Zigpoll helps merchants understand their customers on a deeper level.
At a Glance
EZ Notify ‑ Slack Integration
18 reviews
Zigpoll Customer Surveys
417 reviews
Detailed Overview
EZ Notify ‑ Slack Integration
Send notifications to Slack based on different customer and order events.
Key Features
- Send customer and order notifications to different Slack channels.
- Customize the Slack notifications by selecting the fields to include.
- Filter notifications based on the event data by creating "Event Rules."
- Use slash commands to search orders and customers directly in Slack.
Zigpoll Customer Surveys
Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.
Key Features
- Advanced post-purchase surveys that get quality responses. No coding required.
- Customize and translate every detail. Localize for multiple languages.
- Abandoned checkout campaigns. Uncover common pain points and recover carts.
- Connect survey responses to your Shopify customer and order dashboards.
- Compatible with Shopify's Order Status and Thank You Page Checkout Extensions
Feature Comparison
| Rating | 4.9/5 | 5/5 |
Rating EZ Notify ‑ Slack Integration4.9/5 Zigpoll Customer Surveys5/5 | ||
| Reviews | 18 | 417 |
Reviews EZ Notify ‑ Slack Integration18 Zigpoll Customer Surveys417 | ||
| Primary Function | Slack Integration & Notifications | Customer Surveys & Feedback |
Primary Function EZ Notify ‑ Slack IntegrationSlack Integration & Notifications Zigpoll Customer SurveysCustomer Surveys & Feedback | ||
| Target Merchant | Merchants seeking improved team communication and internal workflows. | Merchants aiming to collect customer feedback for optimization and insights. |
Target Merchant EZ Notify ‑ Slack IntegrationMerchants seeking improved team communication and internal workflows. Zigpoll Customer SurveysMerchants aiming to collect customer feedback for optimization and insights. | ||
| Key Feature: Notification Customization | Customize notifications & create event-based rules. | Customize and translate surveys; Localize for multiple languages. |
Key Feature: Notification Customization EZ Notify ‑ Slack IntegrationCustomize notifications & create event-based rules. Zigpoll Customer SurveysCustomize and translate surveys; Localize for multiple languages. | ||
| Key Feature: Data Access | Use slash commands to access store data in Slack. | Connect survey responses to Shopify customer/order dashboards. |
Key Feature: Data Access EZ Notify ‑ Slack IntegrationUse slash commands to access store data in Slack. Zigpoll Customer SurveysConnect survey responses to Shopify customer/order dashboards. | ||
| Automation Type | Order & Customer Event Triggered Notifications | Survey Delivery via multiple channels |
Automation Type EZ Notify ‑ Slack IntegrationOrder & Customer Event Triggered Notifications Zigpoll Customer SurveysSurvey Delivery via multiple channels | ||
| Insight Generation | Real-time awareness of store events. | AI analytics and dashboard to optimize roadmap, marketing, and conversions. |
Insight Generation EZ Notify ‑ Slack IntegrationReal-time awareness of store events. Zigpoll Customer SurveysAI analytics and dashboard to optimize roadmap, marketing, and conversions. | ||
Our Verdict
EZ Notify is ideal for merchants who prioritize internal team communication and want to stay immediately informed about store activities via Slack. Its strength lies in its ability to customize notifications and provide quick access to Shopify data directly within Slack. Zigpoll, on the other hand, is the superior choice for merchants deeply focused on understanding their customers and optimizing their business based on feedback. The AI analytics and various survey options make it a powerful tool for gathering and analyzing customer data. A merchant primarily concerned with streamlining internal operations would benefit more from EZ Notify, while a merchant aiming to improve customer experience and drive growth through data-driven decisions would find Zigpoll more valuable.
Common Questions
Which app is easier to set up?
Based on the descriptions, both apps claim to have a simple setup. EZ Notify mentions 'quickly integrate,' suggesting ease of use. Zigpoll highlights 'no-code setup in seconds,' potentially indicating a faster initial configuration.
Which app offers more integrations?
The description for Zigpoll mentions 'integrations connect seamlessly with Shopify and your marketing stack.' EZ Notify primarily focuses on Slack, so Zigpoll likely offers broader integration capabilities beyond just Slack.
Which app is better for understanding customer churn?
Zigpoll is better suited for understanding customer churn because it specifically offers features like 'abandoned checkout campaigns' designed to uncover pain points and recover carts.
Which app is more suitable for a very small team (1-2 people)?
EZ Notify could be beneficial for even a very small team to stay on top of sales and customer activity. However, Zigpoll's insights might be less immediately valuable without a dedicated person to analyze the data regularly.
How do the apps contribute to increased revenue?
EZ Notify contributes to increased revenue indirectly by ensuring prompt attention to orders and customer issues, leading to improved customer satisfaction. Zigpoll directly contributes by identifying areas for improvement through customer feedback, leading to increased conversion rates and recovered carts.
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