EZ Exporter ‑ Data Exports vs SM Post Purchase Survey & NPSfor Shopify (2026)
EZ Exporter ‑ Data Exports and SM Post Purchase Survey & NPS both aim to enhance a Shopify merchant's analytical capabilities, but they cater to vastly different needs. EZ Exporter focuses on providing merchants with extensive data export options, allowing them to extract and manipulate store data for use in external systems like ERPs, 3PLs, or marketing platforms. It's designed for merchants who need customizable and automated data pipelines. SM Post Purchase Survey & NPS, on the other hand, centers on collecting customer feedback through post-purchase surveys and NPS scoring. It is aimed at understanding customer sentiment and improving the buying experience. EZ Exporter offers a technical solution for data management with features like Calculated Fields (Python) and ShopifyQL Analytics reports. Its power lies in its ability to customize data exports for various use cases through scheduled automations. SM Post Purchase Survey & NPS, in contrast, provides a user-friendly interface for creating and deploying surveys without requiring code. While both are categorized under 'Analytics' by Shopify, their functionalities and target audiences barely overlap, with one focused on backend data operations and the other on front-end customer insights.
At a Glance
EZ Exporter ‑ Data Exports
96 reviews
SM Post Purchase Survey & NPS
6 reviews
Detailed Overview
EZ Exporter ‑ Data Exports
Customize and automate data exports. Export orders, products, & more to a custom CSV/Excel file.
Key Features
- Create multiple templates for your 3PL, ERP, product feeds, & other use cases.
- Schedule automated exports to email, FTP, SFTP, Dropbox, Google Sheets, & more.
- Use Calculated Fields (Python) to manipulate the data automatically on export.
- Advanced Custom Filters for complex filtering logic.
- Use ShopifyQL to export Analytics reports.
SM Post Purchase Survey & NPS
Post purchase survey and NPS to gather product insights and customer feedback with ease
Key Features
- Showcase post purchase survey on thank you page. No coding required
- Create unlimited question to gather as many information as you want
- Collect unlimited responses with a lot of useful data
- Breakdown customer survey submission by response count, order value,...
- Target different types of customer with smart rule
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating EZ Exporter ‑ Data Exports5/5 SM Post Purchase Survey & NPS5/5 | ||
| Reviews | 96 | 6 |
Reviews EZ Exporter ‑ Data Exports96 SM Post Purchase Survey & NPS6 | ||
| Primary Function | Data Export Automation | Post-Purchase Survey & NPS |
Primary Function EZ Exporter ‑ Data ExportsData Export Automation SM Post Purchase Survey & NPSPost-Purchase Survey & NPS | ||
| Target Merchant | Merchants needing detailed data analysis and integration with external systems. | Merchants looking to improve customer experience and gather feedback. |
Target Merchant EZ Exporter ‑ Data ExportsMerchants needing detailed data analysis and integration with external systems. SM Post Purchase Survey & NPSMerchants looking to improve customer experience and gather feedback. | ||
| Key Feature: Data Manipulation | Calculated Fields (Python) for data transformation. | N/A |
Key Feature: Data Manipulation EZ Exporter ‑ Data ExportsCalculated Fields (Python) for data transformation. SM Post Purchase Survey & NPSN/A | ||
| Key Feature: Integrations | FTP, SFTP, Dropbox, Google Sheets, Amazon S3, Email | N/A |
Key Feature: Integrations EZ Exporter ‑ Data ExportsFTP, SFTP, Dropbox, Google Sheets, Amazon S3, Email SM Post Purchase Survey & NPSN/A | ||
| Key Feature: Survey Creation | N/A | Unlimited Questions and Responses |
Key Feature: Survey Creation EZ Exporter ‑ Data ExportsN/A SM Post Purchase Survey & NPSUnlimited Questions and Responses | ||
| Ease of Use | Moderate (requires some technical understanding) | Easy (no coding required) |
Ease of Use EZ Exporter ‑ Data ExportsModerate (requires some technical understanding) SM Post Purchase Survey & NPSEasy (no coding required) | ||
| Value Proposition | Comprehensive data exporting and automation for informed decision-making. | Direct customer feedback for continuous improvement of customer experience. |
Value Proposition EZ Exporter ‑ Data ExportsComprehensive data exporting and automation for informed decision-making. SM Post Purchase Survey & NPSDirect customer feedback for continuous improvement of customer experience. | ||
Our Verdict
Choosing between EZ Exporter and SM Post Purchase Survey & NPS is straightforward, as their purposes are distinct. If a merchant needs to export detailed store data, create custom reports, and integrate with external systems, EZ Exporter is the clear choice. Its flexibility in data manipulation and automated export capabilities are valuable for merchants managing complex operations and requiring in-depth data analysis.
However, if the goal is to proactively gather customer feedback, measure customer satisfaction (NPS), and improve the customer journey through targeted surveys, SM Post Purchase Survey & NPS is the superior option. Its ease of use and focus on post-purchase interactions make it ideal for merchants prioritizing customer-centric improvements and requiring an easy-to-implement solution without needing complex coding or integrations. A larger business with many needs might use both apps to solve different challenges.
Common Questions
Can both apps export customer data?
EZ Exporter can export existing customer data from Shopify. SM Post Purchase Survey & NPS collects new customer feedback and segments those customers based on their responses.
Which app is easier to set up and use?
SM Post Purchase Survey & NPS is generally easier to set up and use, as it requires no coding. EZ Exporter requires some technical understanding to configure custom exports and Calculated Fields.
Can EZ Exporter collect customer feedback?
EZ Exporter is not designed to collect customer feedback directly. Its focus is on extracting and exporting existing data.
Can SM Post Purchase Survey & NPS be automated?
SM Post Purchase Survey & NPS automatically displays surveys after purchase. Specific scheduling options for survey deployment might be available within the app's settings, but are not explicitly mentioned.
Which app is better for a new Shopify store?
For a new Shopify store, SM Post Purchase Survey & NPS is likely more immediately beneficial, as understanding initial customer feedback is crucial. EZ Exporter becomes more valuable as the store grows and requires more sophisticated data management and integration with other systems.
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