Both EXT Thank You Page & Surveys and Grapevine Post Purchase Survey are survey apps for Shopify merchants, both boasting a perfect 5/5 rating. However, a significant difference lies in the number of reviews: EXT Thank You Page & Surveys has only 1 review, while Grapevine Post Purchase Survey has 142. This stark contrast in review volume suggests that Grapevine has a much larger user base and potentially a more established track record, offering social proof that EXT currently lacks. Grapevine positions itself as a scalable solution for collecting unlimited survey responses across various channels like post-purchase, on-site, email, and NPS, emphasizing its advanced targeting and reporting capabilities, including integrations with popular tools such as Shopify Flow, Klaviyo, GA4, and Google Sheets.
1 reviews
142 reviews
Post purchase, on-site, email & NPS surveys with unlimited responses for customer insights at scale
| Rating | 5/5 | 5/5 |
Rating EXT Thank You Page & Surveys5/5 Grapevine Post Purchase Survey5/5 | ||
| Reviews | 1 | 142 |
Reviews EXT Thank You Page & Surveys1 Grapevine Post Purchase Survey142 | ||
| Response Limits | Unknown | Unlimited |
Response Limits EXT Thank You Page & SurveysUnknown Grapevine Post Purchase SurveyUnlimited | ||
| Survey Types | Thank You Page | Post-Purchase, CSAT, NPS, POS, Email |
Survey Types EXT Thank You Page & SurveysThank You Page Grapevine Post Purchase SurveyPost-Purchase, CSAT, NPS, POS, Email | ||
| Integrations | Unknown | Shopify Flow, Klaviyo, GA4, Google Sheets |
Integrations EXT Thank You Page & SurveysUnknown Grapevine Post Purchase SurveyShopify Flow, Klaviyo, GA4, Google Sheets | ||
| Reporting & Analytics | Unknown | Powerful reporting with filters, segmentation |
Reporting & Analytics EXT Thank You Page & SurveysUnknown Grapevine Post Purchase SurveyPowerful reporting with filters, segmentation | ||
| Target Merchant | Unknown | Merchants needing scalable insights |
Target Merchant EXT Thank You Page & SurveysUnknown Grapevine Post Purchase SurveyMerchants needing scalable insights | ||
| Value Proposition | Unknown | Unlimited responses at a fixed price for data-driven decisions |
Value Proposition EXT Thank You Page & SurveysUnknown Grapevine Post Purchase SurveyUnlimited responses at a fixed price for data-driven decisions | ||
Based on the information available, Grapevine Post Purchase Survey appears to be the stronger option for most Shopify merchants in 2026. Its large number of reviews, extensive feature set (including unlimited responses, various survey types, and robust integrations), and focus on scalable customer insights make it suitable for businesses looking to deeply understand and improve their customer experience. EXT Thank You Page & Surveys, with its single review and lack of detailed feature information, may be a suitable option for merchants with *very* basic survey needs and limited budgets, but it carries a higher risk due to the minimal social proof and missing information regarding integrations and capabilities. Merchants should proceed with caution and thoroughly investigate EXT Thank You Page & Surveys before committing.
Grapevine Post Purchase Survey supports a wider range of survey types, including post-purchase, CSAT, NPS, POS, and email surveys, while EXT Thank You Page & Surveys focuses primarily on thank you page surveys.
Grapevine Post Purchase Survey explicitly integrates with Shopify Flow, Klaviyo, GA4, and Google Sheets. The integration capabilities of EXT Thank You Page & Surveys are unknown.
Grapevine Post Purchase Survey, with its unlimited response feature and scalability claims, is likely more suitable for large businesses with high survey volume requirements.
The review count suggests that Grapevine Post Purchase Survey has been available for a longer period, has a larger user base, or is simply more actively promoted, leading to more users leaving reviews.
Without hands-on experience, it's impossible to say definitively. However, the lack of information about EXT Thank You Page & Surveys makes it hard to assess. The listed features and integrations for Grapevine suggest it might have a steeper learning curve but also offer more advanced capabilities once mastered.
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