Exportify Custom Order Exports vs Zigpoll Customer Surveysfor Shopify (2026)
Exportify Custom Order Exports and Zigpoll Customer Surveys, while both categorized under Shopify's 'Operations,' cater to entirely different needs. Exportify focuses on streamlining back-office data management, allowing merchants to extract and format order information into custom files for use with other systems like accounting software or product customization platforms. Its strength lies in its ability to handle complex data structures, including customization fields, and automate the export process, saving merchants time on manual data manipulation. Its target audience is likely merchants needing to integrate Shopify order data with external systems or who deal with highly customized products. Zigpoll, on the other hand, is a customer feedback platform. It empowers merchants to collect customer insights through various survey types (post-purchase, pre-purchase, NPS, etc.) delivered via on-site, email, or SMS channels. Zigpoll’s key strength is its ease of use, customization options, and AI-powered analytics, enabling merchants to understand customer sentiment, identify pain points, and optimize their business. It integrates seamlessly with Shopify and marketing stacks, making it a valuable tool for improving customer experience, increasing conversion rates, and informing business decisions. Its target audience is merchants focused on customer-centric growth and optimization.
At a Glance
Exportify Custom Order Exports
51 reviews
Zigpoll Customer Surveys
417 reviews
Detailed Overview
Exportify Custom Order Exports
Exportify lets you export order data in the exact file format, type, and layout you need.
Key Features
- Creates a custom Excel, XML, or delimited text format
- Exports your orders individually or in a batch
- Allows fields missing from default Order Exports (line item properties and more)
- Export any field in the Order API and some Product/Customer API fields
- Increased productivity from not having to reformat spreadsheets every day
Zigpoll Customer Surveys
Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.
Key Features
- Advanced post-purchase surveys that get quality responses. No coding required.
- Customize and translate every detail. Localize for multiple languages.
- Abandoned checkout campaigns. Uncover common pain points and recover carts.
- Connect survey responses to your Shopify customer and order dashboards.
- Compatible with Shopify's Order Status and Thank You Page Checkout Extensions
Feature Comparison
| Rating | 4.3/5 | 5/5 |
Rating Exportify Custom Order Exports4.3/5 Zigpoll Customer Surveys5/5 | ||
| Reviews | 51 | 417 |
Reviews Exportify Custom Order Exports51 Zigpoll Customer Surveys417 | ||
| Primary Function | Custom Order Data Export | Customer Survey Platform |
Primary Function Exportify Custom Order ExportsCustom Order Data Export Zigpoll Customer SurveysCustomer Survey Platform | ||
| Target User | Merchants needing data integration with external systems | Merchants focused on customer feedback and optimization |
Target User Exportify Custom Order ExportsMerchants needing data integration with external systems Zigpoll Customer SurveysMerchants focused on customer feedback and optimization | ||
| Key Feature - Customization | Creates custom Excel, XML, and delimited text formats | Customize and translate every detail; Localize for multiple languages. |
Key Feature - Customization Exportify Custom Order ExportsCreates custom Excel, XML, and delimited text formats Zigpoll Customer SurveysCustomize and translate every detail; Localize for multiple languages. | ||
| Key Feature - Data Handling | Exports line item properties and order customization fields | Connects survey responses to Shopify customer and order dashboards. |
Key Feature - Data Handling Exportify Custom Order ExportsExports line item properties and order customization fields Zigpoll Customer SurveysConnects survey responses to Shopify customer and order dashboards. | ||
| Ease of Use | Requires understanding of data formatting and APIs for advanced use cases | No coding required; no-code setup in seconds |
Ease of Use Exportify Custom Order ExportsRequires understanding of data formatting and APIs for advanced use cases Zigpoll Customer SurveysNo coding required; no-code setup in seconds | ||
| Value Proposition | Increased productivity through automated data export | Improved customer insights leading to optimized business decisions |
Value Proposition Exportify Custom Order ExportsIncreased productivity through automated data export Zigpoll Customer SurveysImproved customer insights leading to optimized business decisions | ||
Our Verdict
Choosing between Exportify and Zigpoll depends entirely on the merchant's priorities. If the primary need is to efficiently export and manipulate order data for integration with other systems, Exportify is the clear choice. Its focus on customizability and handling complex data structures makes it ideal for businesses with specific data formatting requirements.
However, if the merchant's main goal is to understand customer needs and improve their overall experience, Zigpoll is the superior option. Its comprehensive survey features, ease of use, and AI-powered analytics provide valuable insights for optimizing marketing, conversion rates, and business strategies. While Exportify may offer marginal operational efficiencies, Zigpoll delivers tangible benefits focused on customer relationship and retention.
Common Questions
What problem does Exportify solve that Zigpoll doesn't?
Exportify solves the problem of efficiently extracting and formatting order data for use in external systems, such as accounting software or manufacturing processes. Zigpoll focuses on customer feedback and doesn't provide data export capabilities in the same way.
Can Zigpoll export order information like Exportify?
Zigpoll connects survey responses to Shopify customer and order dashboards but primarily focuses on collecting and analyzing customer opinions. It doesn't offer customizable data export features for orders in the same way as Exportify. However, it can connect the survey responses to order information for better context.
Which app is easier to set up and use?
Zigpoll is generally easier to set up and use, as it requires no coding and offers a user-friendly interface. Exportify, while powerful, might require some technical knowledge to configure custom data exports effectively, especially when dealing with complex data structures and API fields.
Which app is better for improving customer experience?
Zigpoll is specifically designed to improve customer experience by gathering feedback, identifying pain points, and providing actionable insights. Exportify focuses on operational efficiency and doesn't directly impact customer experience.
If I only need one app, which should I choose?
The choice depends on your business priorities. If you need efficient data management for integrations, choose Exportify. If you're focused on understanding and improving customer relationships, choose Zigpoll. They address fundamentally different needs.
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