EVM Customer Testimonials vs Zigpoll Customer Surveysfor Shopify (2026)
EVM Customer Testimonials and Zigpoll Customer Surveys, while both categorized under 'Surveys' in the Shopify app store, serve distinctly different purposes. EVM Customer Testimonials focuses on collecting and displaying positive customer feedback in the form of testimonials and photo reviews, aiming to build trust and social proof on product and service pages. It provides grid and slideshow display options with pre-made templates, prioritizing ease of customization and visual appeal for showcasing existing customer satisfaction. Zigpoll Customer Surveys, on the other hand, offers a comprehensive survey platform for gathering customer insights at various touchpoints, including post-purchase, pre-purchase, and abandoned checkout. It enables merchants to create and distribute surveys via on-site prompts, email, and SMS, leveraging AI analytics to extract actionable data. Zigpoll's strength lies in its ability to uncover customer pain points, optimize marketing spend, and improve conversion rates through data-driven decision-making. Its multilingual support and seamless integration with Shopify and other marketing tools make it ideal for businesses seeking in-depth customer understanding.
At a Glance
EVM Customer Testimonials
176 reviews
Zigpoll Customer Surveys
417 reviews
Detailed Overview
EVM Customer Testimonials
Collect & Show customer testimonials with photos in grid, and slideshow format on store.
Key Features
- Collect & Show your customer's testimonials about your product or services
- Collect testimonials by an email form or a website form & moderate it easily.
- Collect product photos from customers and show in testimonials as photo reviews
- Grid & Slideshow or Slider display styles & 5 Premade templates to select from
- Easy to sort testimonials from admin panel
Zigpoll Customer Surveys
Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.
Key Features
- Advanced post-purchase surveys that get quality responses. No coding required.
- Customize and translate every detail. Localize for multiple languages.
- Abandoned checkout campaigns. Uncover common pain points and recover carts.
- Connect survey responses to your Shopify customer and order dashboards.
- Compatible with Shopify's Order Status and Thank You Page Checkout Extensions
Feature Comparison
| Rating | 4.7/5 | 5/5 |
Rating EVM Customer Testimonials4.7/5 Zigpoll Customer Surveys5/5 | ||
| Reviews | 176 | 417 |
Reviews EVM Customer Testimonials176 Zigpoll Customer Surveys417 | ||
| Primary Function | Testimonial Collection & Display | Customer Survey Creation & Analysis |
Primary Function EVM Customer TestimonialsTestimonial Collection & Display Zigpoll Customer SurveysCustomer Survey Creation & Analysis | ||
| Data Focus | Positive Customer Feedback & Photos | Quantitative & Qualitative Survey Data |
Data Focus EVM Customer TestimonialsPositive Customer Feedback & Photos Zigpoll Customer SurveysQuantitative & Qualitative Survey Data | ||
| Target Merchant | Businesses needing social proof on product/service pages | Businesses focused on data-driven insights & marketing optimization |
Target Merchant EVM Customer TestimonialsBusinesses needing social proof on product/service pages Zigpoll Customer SurveysBusinesses focused on data-driven insights & marketing optimization | ||
| Display Formats | Grid, Slideshow, Slider | N/A (Focus on survey delivery channels) |
Display Formats EVM Customer TestimonialsGrid, Slideshow, Slider Zigpoll Customer SurveysN/A (Focus on survey delivery channels) | ||
| Customization | 5 Premade templates, easy customization | Fully Customizable, Localize for multiple languages |
Customization EVM Customer Testimonials5 Premade templates, easy customization Zigpoll Customer SurveysFully Customizable, Localize for multiple languages | ||
| Key Benefit | Building Trust & Credibility | Data-Driven Optimization & Insight Gathering |
Key Benefit EVM Customer TestimonialsBuilding Trust & Credibility Zigpoll Customer SurveysData-Driven Optimization & Insight Gathering | ||
Our Verdict
For merchants primarily concerned with showcasing positive customer reviews and building social proof on their website, EVM Customer Testimonials is the better choice. Its focus on visual presentation and ease of use makes it ideal for quickly displaying testimonials and improving conversion rates through established customer satisfaction.
However, businesses prioritizing data-driven decision-making, comprehensive customer understanding, and marketing optimization should opt for Zigpoll Customer Surveys. Its advanced survey capabilities, AI analytics, and seamless integrations provide valuable insights into customer behavior, pain points, and preferences, enabling informed strategies to enhance conversion rates, personalize marketing, and improve the overall customer experience.
Common Questions
What type of customer feedback does each app collect?
EVM Customer Testimonials focuses on positive testimonials and photo reviews. Zigpoll Customer Surveys collects a broader range of feedback via surveys, including customer satisfaction scores (NPS), pain points, and preferences.
Which app is easier to set up and use?
EVM Customer Testimonials emphasizes ease of customization and pre-made templates, making it likely simpler for basic testimonial displays. Zigpoll offers no-code setup but might require more effort to design and deploy complex surveys.
Does either app integrate with marketing tools?
Zigpoll Customer Surveys explicitly mentions integrations with Shopify and the marketing stack. EVM Customer Testimonials does not mention marketing integrations.
Which app is better for understanding why customers abandon their cart?
Zigpoll Customer Surveys includes abandoned checkout campaigns as a key feature, making it the better option for identifying reasons for cart abandonment.
Which app is better for multilingual stores?
Zigpoll Customer Surveys explicitly states it is multilingual and allows for translation of every detail. EVM Customer Testimonials doesn't mention multilingual capabilities.
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