Easy Google Customer Reviews and Zigpoll Customer Surveys both aim to gather customer feedback for Shopify merchants. However, they differ significantly in scope and target audience. Easy Google Customer Reviews focuses exclusively on integrating with Google's Customer Reviews program, providing a straightforward way to display the survey opt-in and Top Quality Store widget. Its primary value proposition is simplicity and leveraging the trust associated with the Google brand to build credibility. This app appears best suited for merchants primarily concerned with establishing a Google presence through verified customer feedback.
18 reviews
417 reviews
Adds Google Customer Reviews and Top Quality Store on Google widget to your store. No code required.
Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.
| Rating | 5/5 | 5/5 |
Rating easy Google Customer Reviews5/5 Zigpoll Customer Surveys5/5 | ||
| Reviews | 18 | 417 |
Reviews easy Google Customer Reviews18 Zigpoll Customer Surveys417 | ||
| Focus | Google Customer Reviews Integration | Comprehensive Survey Platform |
Focus easy Google Customer ReviewsGoogle Customer Reviews Integration Zigpoll Customer SurveysComprehensive Survey Platform | ||
| Survey Types | Post-purchase (Google Reviews) | Post-purchase, Pre-purchase, NPS, On-site, Email, SMS |
Survey Types easy Google Customer ReviewsPost-purchase (Google Reviews) Zigpoll Customer SurveysPost-purchase, Pre-purchase, NPS, On-site, Email, SMS | ||
| Target Merchant | Merchants wanting easy Google Reviews | Merchants seeking detailed customer insights |
Target Merchant easy Google Customer ReviewsMerchants wanting easy Google Reviews Zigpoll Customer SurveysMerchants seeking detailed customer insights | ||
| Key Feature 1 | Easy Google Reviews Setup | AI Analytics of Zero-Party Data |
Key Feature 1 easy Google Customer ReviewsEasy Google Reviews Setup Zigpoll Customer SurveysAI Analytics of Zero-Party Data | ||
| Key Feature 2 | Google Branding | Customizable & Multilingual Surveys |
Key Feature 2 easy Google Customer ReviewsGoogle Branding Zigpoll Customer SurveysCustomizable & Multilingual Surveys | ||
| Data Integration | Google Merchant Center | Shopify Customer & Order Dashboards |
Data Integration easy Google Customer ReviewsGoogle Merchant Center Zigpoll Customer SurveysShopify Customer & Order Dashboards | ||
| Ease of Use | Simple Setup (no code) | No-Code Setup |
Ease of Use easy Google Customer ReviewsSimple Setup (no code) Zigpoll Customer SurveysNo-Code Setup | ||
| Value Proposition | Google Trust & Reviews | Actionable Insights & Optimization |
Value Proposition easy Google Customer ReviewsGoogle Trust & Reviews Zigpoll Customer SurveysActionable Insights & Optimization | ||
For merchants primarily interested in leveraging Google's Customer Reviews program and establishing trust through Google branding with minimal setup, easy Google Customer Reviews is the more direct and straightforward choice. It offers a streamlined solution for a specific purpose. Zigpoll Customer Surveys, on the other hand, caters to merchants looking for a comprehensive survey platform to gather detailed customer insights across various touchpoints. Its broader functionality, including multiple survey types, advanced analytics, and integrations, makes it suitable for businesses seeking a deeper understanding of their customers and looking to optimize their entire customer journey. If you want a quick and easy way to get Google Reviews, choose easy Google Customer Reviews. If you want a full-fledged survey platform with AI capabilities, choose Zigpoll.
It specifically collects reviews to be displayed as part of the Google Customer Reviews program, contributing to your store's and products' ratings on Google.
The description focuses on seamless integration with the Google Customer Reviews program, implying limited customization beyond the standard Google Review interface.
Yes, Zigpoll is described as multilingual, allowing you to create surveys in various languages to cater to a global audience.
The app description doesn't explicitly mention analytics beyond the reporting provided within the Google Merchant Center itself.
Both claim no-code setup, but easy Google Customer Reviews emphasizes its simplicity for setting up Google Customer Reviews specifically. Zigpoll, while no-code, offers more features and configuration options, potentially involving a steeper initial learning curve.
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