easy Google Customer Reviews vs Hidden Gems ‑ Pre&Post Surveysfor Shopify (2026)
easy Google Customer Reviews focuses specifically on integrating Google Customer Reviews and the Top Quality Store on Google widget into a Shopify store. Its strength lies in its ease of use – requiring no coding and promising setup within minutes – and its direct integration with a trusted brand like Google. The target audience appears to be merchants looking to leverage Google's credibility to build trust and improve conversion rates through verified customer reviews, particularly those seeking a simple, hands-off solution. Hidden Gems ‑ Pre&Post Surveys, on the other hand, offers a broader approach to customer feedback through customizable pre- and post-checkout surveys. Its core value proposition is gathering meaningful customer data without disrupting the shopping experience, utilizing a "Question Flow" methodology to improve UX. This app targets merchants interested in gaining deeper insights into customer behavior and preferences beyond just product reviews, offering tools for customized data collection and incentive programs like discount codes.
At a Glance
easy Google Customer Reviews
18 reviews
Hidden Gems ‑ Pre&Post Surveys
0 reviews
Detailed Overview
easy Google Customer Reviews
Adds Google Customer Reviews and Top Quality Store on Google widget to your store. No code required.
Key Features
- Google reviews help shoppers easily identify your site with the Google brand
- No coding required, setup google customer reviews within just a few clicks
- Collect google customer reviews via app block compatible post-purchase pages
Hidden Gems ‑ Pre&Post Surveys
Hidden Gems uncovers answers to the most important insights you can learn from your customers.
Key Features
- Beautiful Pre or Post Checkout surveys. Start from scratch or use a template.
- Question Flow methodology presents one question at a time for great UX.
- Built-in Shopify discount codes encourage and automatically reward customers.
Feature Comparison
| Rating | 5/5 | 0/5 |
Rating easy Google Customer Reviews5/5 Hidden Gems ‑ Pre&Post Surveys0/5 | ||
| Reviews | 18 | 0 |
Reviews easy Google Customer Reviews18 Hidden Gems ‑ Pre&Post Surveys0 | ||
| Focus | Google Customer Reviews integration | Custom Pre & Post-Purchase Surveys |
Focus easy Google Customer ReviewsGoogle Customer Reviews integration Hidden Gems ‑ Pre&Post SurveysCustom Pre & Post-Purchase Surveys | ||
| Ease of Use | No code required, quick setup | Templates and custom question creation |
Ease of Use easy Google Customer ReviewsNo code required, quick setup Hidden Gems ‑ Pre&Post SurveysTemplates and custom question creation | ||
| Data Collected | Google Customer Reviews and ratings | Customizable survey data |
Data Collected easy Google Customer ReviewsGoogle Customer Reviews and ratings Hidden Gems ‑ Pre&Post SurveysCustomizable survey data | ||
| Target Audience | Merchants seeking Google brand credibility | Merchants needing deeper customer insights |
Target Audience easy Google Customer ReviewsMerchants seeking Google brand credibility Hidden Gems ‑ Pre&Post SurveysMerchants needing deeper customer insights | ||
| Value Proposition | Enhanced trust through Google reviews | Improved UX and actionable customer data |
Value Proposition easy Google Customer ReviewsEnhanced trust through Google reviews Hidden Gems ‑ Pre&Post SurveysImproved UX and actionable customer data | ||
Our Verdict
For merchants primarily concerned with leveraging Google's brand to build trust and showcase verified reviews, easy Google Customer Reviews is the clear choice. Its simple setup and direct integration with Google Customer Reviews make it an efficient way to improve conversion rates. However, merchants looking to gain deeper, more customized insights into customer behavior and preferences, and who value a more hands-on approach to data collection, Hidden Gems ‑ Pre&Post Surveys offers a flexible platform for creating targeted surveys and offering incentives.
Given the absence of user ratings/reviews for Hidden Gems, merchants might want to proceed with caution and explore alternatives or free trials before committing to a paid plan. easy Google Customer Reviews has demonstrated positive initial traction based on its user feedback.
Common Questions
Which app is easier to set up?
easy Google Customer Reviews is likely easier to set up, requiring only your Google Merchant Center ID and claiming no coding is necessary. Hidden Gems involves setting up surveys and question flows, potentially requiring more configuration effort.
Which app provides more comprehensive customer data?
Hidden Gems allows for collecting a wider variety of custom data based on your specific survey questions. easy Google Customer Reviews is limited to collecting Google Customer Reviews.
Which app utilizes a recognized brand to increase trust?
easy Google Customer Reviews integrates directly with Google Customer Reviews, leveraging the trust associated with the Google brand.
Which app offers incentives for completing surveys?
Hidden Gems offers the capability to provide built-in Shopify discount codes to encourage survey completion. easy Google Customer Reviews does not mention any built-in incentive programs.
Which app is better for long-term customer insights vs. short-term credibility?
Hidden Gems is geared towards collecting valuable insights over time. easy Google Customer Reviews is better for improving credibility quickly by collecting Google reviews.
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