E! ‑ Loyalty Program & Rewards vs Keepoala: Returns & rewardsfor Shopify (2026)
E! ‑ Loyalty Program & Rewards and Keepoala: Returns & rewards both aim to enhance customer loyalty, but they approach it from drastically different angles. E! focuses on creating a traditional loyalty program with points, referrals, and VIP tiers to encourage repeat purchases and engagement. Its strength lies in offering a customizable, gamified experience designed to turn first-time buyers into loyal customers through various reward mechanisms. It targets merchants looking to proactively build a robust loyalty program from the ground up. Keepoala, on the other hand, addresses customer loyalty by incentivizing customers to *avoid* returns, focusing on improving profitability by reducing return rates and increasing customer lifetime value. It aims to create loyalty by rewarding customers for keeping their purchases, catering to merchants facing high return volumes. Its return portal streamlines the returns process for remaining returns.
At a Glance
E! ‑ Loyalty Program & Rewards
275 reviews
Keepoala: Returns & rewards
4 reviews
Detailed Overview
E! ‑ Loyalty Program & Rewards
Create a fun, customizable loyalty and rewards program with points, referrals program, VIP tiers
Key Features
- Loyalty program with points, rewards program, referrals, and VIP tiers.
- Loyalty and Rewards program: offer points, discounts, or exclusive perks.
- Referral Program: Refer a friend with referral link. Refer and earn discounts!
- VIP rewards program: offer exclusive perks with VIP tiers & loyalty rewards!
- Friendly 24/7 support, multi language translation & smart tracking / analytics
Keepoala: Returns & rewards
Keepoala is your digital return expert. We increase your CLVs and manage remaining returns.
Key Features
- Loyalty: be visible amongst low returning shoppers, making them your customers.
- Return portal: automate send backs & exchanges, keep revenue and push NPS.
- Dashboard: identify most profitable cohorts and learn from return reasons.
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating E! ‑ Loyalty Program & Rewards5/5 Keepoala: Returns & rewards5/5 | ||
| Reviews | 275 | 4 |
Reviews E! ‑ Loyalty Program & Rewards275 Keepoala: Returns & rewards4 | ||
| Loyalty Approach | Traditional points & rewards | Incentivizes keeping orders (reducing returns) |
Loyalty Approach E! ‑ Loyalty Program & RewardsTraditional points & rewards Keepoala: Returns & rewardsIncentivizes keeping orders (reducing returns) | ||
| Primary Goal | Increase engagement & repeat purchases | Reduce returns & increase CLV |
Primary Goal E! ‑ Loyalty Program & RewardsIncrease engagement & repeat purchases Keepoala: Returns & rewardsReduce returns & increase CLV | ||
| Target Merchant | Businesses seeking comprehensive loyalty programs | Businesses struggling with high return rates |
Target Merchant E! ‑ Loyalty Program & RewardsBusinesses seeking comprehensive loyalty programs Keepoala: Returns & rewardsBusinesses struggling with high return rates | ||
| Return Management | Not Included | Includes a return portal |
Return Management E! ‑ Loyalty Program & RewardsNot Included Keepoala: Returns & rewardsIncludes a return portal | ||
| Customer Acquisition | Via Referral program, points earning | Acquires loyal low-returning customers |
Customer Acquisition E! ‑ Loyalty Program & RewardsVia Referral program, points earning Keepoala: Returns & rewardsAcquires loyal low-returning customers | ||
| VIP tiers | Yes | No |
VIP tiers E! ‑ Loyalty Program & RewardsYes Keepoala: Returns & rewardsNo | ||
Our Verdict
E! ‑ Loyalty Program & Rewards is the better choice for merchants seeking a comprehensive, customizable loyalty program with various engagement features like points, referrals, and VIP tiers. It provides a proactive approach to building customer loyalty from scratch. Keepoala: Returns & rewards is ideal for merchants struggling with high return rates and looking for an innovative solution to reduce returns and increase customer lifetime value. By incentivizing customers to keep their purchases, Keepoala helps improve profitability and streamline the return process for remaining returns. If your priority is comprehensive loyalty, choose E!. If your focus is return reduction and efficiency, choose Keepoala.
Common Questions
Which app is easier to set up and use?
Based on the descriptions, E! seems to offer a more intuitive, comprehensive platform for building a loyalty program, suggesting simpler initial setup and ongoing use. Keepoala integrates the app with your existing Shopify store and adds a returns portal, but the simpler point-based system likely makes E! easier to configure first time.
Which app provides better analytics and reporting?
E! explicitly mentions 'smart tracking / analytics,' indicating robust reporting capabilities. Keepoala references a 'Dashboard' to 'identify most profitable cohorts and learn from return reasons', pointing at valuable cohort and return-reason data.
Which app is more affordable?
The pricing information is not available, but the value proposition for each app is different. E! is for businesses wanting a comprehensive program. Keepoala is for managing and reducing returns, which can save money on refunds, shipping, and handling.
Which app is better for a small business with limited resources?
E! offers friendly 24/7 support, which would be advantageous for a small business needing assistance. However, a small business with high return rates might benefit more from Keepoala's focus on reducing returns and streamlining the return process.
Can both apps be used together?
Yes, they could potentially be used in conjunction. E! can handle the general loyalty aspect rewarding purchases, while Keepoala focuses on rewarding customers who avoid returns, addressing a specific pain point. However, carefully consider the user experience and potential overlap or conflicts in rewards.
Get More From Your Shopify Store
Run audits for SEO, CRO, PageSpeed, and AI visibility. Get a clear report and actionable fixes.
Try Fix My Store