Side-by-side comparison

DC WhatsApp Marketing+Helpdesk vs Tidio ‑ Live Chat & AI Chatbotfor Shopify (2026)

A detailed comparison of DC WhatsApp Marketing+Helpdesk and Tidio ‑ Live Chat & AI Chatbot to help you pick the right Shopify app for your store.

4.9 ★

DC WhatsApp Marketing+Helpdesk

4.6 ★

Tidio ‑ Live Chat & AI Chatbot

Shared Category

Helpdesk

At a Glance

4.9

175 reviews

4.6

964 reviews

Automate WA marketing, broadcasts & cart recovery via WhatsApp API + AI-Powered Omnichannel Helpdesk

4.9

175 reviews

Send segmented WhatsApp marketing broadcasts via Green Tick WhatsApp API number
Manage WhatsApp chat in unified team inbox with Instagram, FB, Email & Live Chat
Powerful WhatsApp automation with AI chatbot, AI assist, and canned responses
Boost sales with WhatsApp abandoned cart & checkout, back in stock alerts
Showcase products in WhatsApp Catalog, verify COD orders, and convert to prepaid

Improve customer experience with a chatbot, AI agent, and live chat in one help desk for your store.

4.6

964 reviews

Live chat app—provide live support, resolve issues, and sell via chat and video
Chatbot integration—create chatbot automation flows and feed your funnel 24/7
AI chatbot—resolve most customer support issues with Lyro the AI sales assistant
Help desk software—manage everything from one, easy-to-use, centralized panel
Real-time omni-channel support—Preview carts, past orders and recommend products

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