CP: Order Editing & Upsells vs Filljoy Order Catch Weightsfor Shopify (2026)
CP: Order Editing & Upsells and Filljoy Order Catch Weights both address order editing on Shopify, but cater to drastically different merchant needs. CP: Order Editing & Upsells aims to reduce customer support costs and increase AOV by enabling self-service order modifications post-purchase. This includes address changes, variant swaps, cancellations, and even upsells, targeting a broader range of e-commerce businesses that want to empower customers and reduce operational overhead. Filljoy Order Catch Weights, conversely, is highly specialized. It focuses on enabling precise order fulfillment for businesses selling products by catch weight, like meat, seafood, and produce, ensuring customers are charged accurately based on the actual weight of the item received.
At a Glance
CP: Order Editing & Upsells
12 reviews
Filljoy Order Catch Weights
3 reviews
Detailed Overview
CP: Order Editing & Upsells
Cut support costs and boost AOV with self-service order editing, address validation, and upsells
Key Features
- Self-Service Editing - Customers fix addresses, apply discounts, change variants
- Instant order cancellations with automated refunds
- Address validation via Google Maps to flag bad addresses
- Post-purchase upsells to increase average order value (AOV)
- 3PL/WMS integrations to keep fulfillments in sync
Filljoy Order Catch Weights
Enable precise order fulfillment for products sold by catch weight such as meat, seafood and dairy.
Key Features
- Input the exact weights of line items to edit and fulfill paid online orders
- Edit draft orders to send accurate invoices to customers for payment
- Edits are automatically applied to the original Shopify order or draft order
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating CP: Order Editing & Upsells5/5 Filljoy Order Catch Weights5/5 | ||
| Reviews | 12 | 3 |
Reviews CP: Order Editing & Upsells12 Filljoy Order Catch Weights3 | ||
| Target Merchant | General e-commerce, aiming to reduce support costs & boost AOV | Merchants selling by catch weight (meat, seafood, produce) |
Target Merchant CP: Order Editing & UpsellsGeneral e-commerce, aiming to reduce support costs & boost AOV Filljoy Order Catch WeightsMerchants selling by catch weight (meat, seafood, produce) | ||
| Core Functionality | Self-service order editing, address validation, post-purchase upsells | Precise order fulfillment by actual weight for variable-weight products |
Core Functionality CP: Order Editing & UpsellsSelf-service order editing, address validation, post-purchase upsells Filljoy Order Catch WeightsPrecise order fulfillment by actual weight for variable-weight products | ||
| Value Proposition | Reduced support tickets, increased AOV, improved customer experience | Accurate charging for catch weight products, avoiding over or under-charging |
Value Proposition CP: Order Editing & UpsellsReduced support tickets, increased AOV, improved customer experience Filljoy Order Catch WeightsAccurate charging for catch weight products, avoiding over or under-charging | ||
| Order Editing Type | Customer Self-Service, Post-Purchase | Internal, Pre-Fulfillment |
Order Editing Type CP: Order Editing & UpsellsCustomer Self-Service, Post-Purchase Filljoy Order Catch WeightsInternal, Pre-Fulfillment | ||
| Key Features | Address validation, automated refunds/store credit, 3PL/WMS sync | Edit paid online orders and draft orders |
Key Features CP: Order Editing & UpsellsAddress validation, automated refunds/store credit, 3PL/WMS sync Filljoy Order Catch WeightsEdit paid online orders and draft orders | ||
| Local Delivery | Not Specified | NOT compatible |
Local Delivery CP: Order Editing & UpsellsNot Specified Filljoy Order Catch WeightsNOT compatible | ||
Our Verdict
The choice between CP: Order Editing & Upsells and Filljoy Order Catch Weights depends entirely on the nature of the products being sold. If a merchant sells standard products and aims to improve the post-purchase experience while reducing support costs, CP: Order Editing & Upsells is the clear choice. Its self-service features, upsell capabilities, and integrations offer a comprehensive solution for enhancing order management. However, if a merchant sells products with variable weights, such as meat, seafood, or cheese, Filljoy Order Catch Weights is essential for accurate pricing and fulfillment. Without it, charging the correct amount would be extremely difficult. Filljoy caters to a niche but crucial requirement for specific types of businesses.
Common Questions
Which app is better for reducing customer service inquiries about order changes?
CP: Order Editing & Upsells is designed to reduce customer service inquiries by allowing customers to edit their orders themselves, including changing addresses, variants, and applying discounts.
Can Filljoy Order Catch Weights handle automated refunds?
Filljoy's app description doesn't state whether it has automated refund capabilities.
Does CP: Order Editing & Upsells work with products sold by weight?
While CP: Order Editing & Upsells allows customers to change quantities, it doesn't explicitly mention handling products sold by weight in a precise manner, so Filljoy would be better for catch weights.
Is either app compatible with Shopify POS?
Neither description explicitly mentions Shopify POS compatibility.
What happens if a customer needs to change their delivery date?
CP: Order Editing & Upsells doesn't explicitly state delivery date changes, but its edit functionalities might indirectly enable it. Filljoy doesn't address this.
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