COD King‑COD Fees & OTP Verify vs Contact form Masterfor Shopify (2026)
COD King‑COD Fees & OTP Verify and Contact form Master are both Shopify apps that aim to improve the merchant's business but tackle entirely different problems. COD King directly addresses the issue of Return-to-Origin (RTO) and Return-to-Sender (RTS) costs associated with Cash on Delivery (COD) orders. It offers features like OTP verification, partial payments, and COD fees to filter unserious buyers and increase prepaid conversions. The app boasts a perfect 5/5 rating with a substantial 560 reviews, suggesting widespread user satisfaction. Contact form Master, on the other hand, focuses on enhancing customer interaction by providing customizable contact forms for various store pages. It prioritizes ease of use and requires no coding skills, allowing merchants to quickly implement and manage contact forms. The app has a solid 4.9/5 rating, although with a significantly smaller review base of 15.
At a Glance
COD King‑COD Fees & OTP Verify
560 reviews
Contact form Master
15 reviews
Detailed Overview
COD King‑COD Fees & OTP Verify
Reduce RTO/RTS, Verify COD via OTP, Offer split payments upfront, add fees or convert COD to prepaid
Key Features
- OTP Verification – Reduce fake COD orders via SMS/WhatsApp OTP.
- Upfront/Partial Payments – Focus serious buyers by collecting partial payment.
- COD Fees – Add extra charges for COD payments increasing prepaid conversions.
- Show or hide COD on Checkout based on parameters(location, value, product etc)
- Convert COD orders to Prepaid by giving discount - Supported in India & Egypt.
Contact form Master
Create multiple contact us forms according to store needs to increase customer interaction and sales
Key Features
- Simultaneous preview your contact us form while creating form in the backend.
- Add Multiple form in different pages.
- File upload option
- Customize font, font size, color, and contact form to match the store.
- Absolutely no coding needed. Easy 1click install allows installation on any page
Feature Comparison
| Rating | 5/5 | 4.9/5 |
Rating COD King‑COD Fees & OTP Verify5/5 Contact form Master4.9/5 | ||
| Reviews | 560 | 15 |
Reviews COD King‑COD Fees & OTP Verify560 Contact form Master15 | ||
| Core Function | Reduce COD RTO/RTS and Increase Prepaid Orders | Create Customizable Contact Forms |
Core Function COD King‑COD Fees & OTP VerifyReduce COD RTO/RTS and Increase Prepaid Orders Contact form MasterCreate Customizable Contact Forms | ||
| Key Features | OTP Verification, Partial Payments, COD Fees, COD to Prepaid Conversion | Multiple Forms, File Uploads, Customization Options, 1-Click Install |
Key Features COD King‑COD Fees & OTP VerifyOTP Verification, Partial Payments, COD Fees, COD to Prepaid Conversion Contact form MasterMultiple Forms, File Uploads, Customization Options, 1-Click Install | ||
| Target Merchant | Merchants experiencing high COD return rates, especially in regions like India & Egypt | Merchants seeking to improve customer communication and lead generation |
Target Merchant COD King‑COD Fees & OTP VerifyMerchants experiencing high COD return rates, especially in regions like India & Egypt Contact form MasterMerchants seeking to improve customer communication and lead generation | ||
| Ease of Use | Not explicitly stated, assumes moderate complexity due to feature set. | Designed for non-technical users with a 1-click install and user-friendly interface. |
Ease of Use COD King‑COD Fees & OTP VerifyNot explicitly stated, assumes moderate complexity due to feature set. Contact form MasterDesigned for non-technical users with a 1-click install and user-friendly interface. | ||
| Value Proposition | Increased profitability by reducing losses from failed COD orders and promoting prepaid conversions. | Improved customer satisfaction and potential sales increases through enhanced communication and lead generation. |
Value Proposition COD King‑COD Fees & OTP VerifyIncreased profitability by reducing losses from failed COD orders and promoting prepaid conversions. Contact form MasterImproved customer satisfaction and potential sales increases through enhanced communication and lead generation. | ||
| Geographic Focus | Specifically supports India & Egypt. | Not specified, presumed globally applicable. |
Geographic Focus COD King‑COD Fees & OTP VerifySpecifically supports India & Egypt. Contact form MasterNot specified, presumed globally applicable. | ||
Our Verdict
The choice between COD King and Contact form Master depends heavily on the merchant's specific needs. If a merchant is struggling with high rates of failed COD deliveries, particularly in regions like India and Egypt, and wants to actively reduce these losses and incentivize prepaid orders, COD King is the clear choice. Its focused feature set and impressive review count suggest it effectively addresses this problem. However, if a merchant is looking to improve customer communication, gather leads, and provide easy ways for customers to contact them, Contact form Master is the better option. Its ease of use and customization options make it accessible to merchants of all technical skill levels.
Common Questions
Do both apps help with customer retention?
COD King can indirectly improve customer retention by ensuring serious buyers are retained who don't cause RTO issues. Contact form Master supports customer retention by providing avenues to resolve queries and improve communication.
Which app is easier to install and configure?
Contact form Master is specifically designed for ease of use with a 1-click installation, making it the easier app to configure.
Can I use both apps on my Shopify store?
Yes, as they address completely different areas of business, both apps can be used together on a Shopify store. COD King helps with order fulfillment efficiency, while Contact form Master supports customer engagement.
Does COD King integrate with other messaging platforms besides SMS/WhatsApp?
Based on the description provided, COD King focuses on SMS and WhatsApp notifications, and there is no mention of integrations with other platforms.
Is Contact form Master suitable for stores with complex product catalogs?
Yes, Contact form Master's primary function is to provide contact forms regardless of the product catalog's complexity. It enables customers to ask questions, request support, or provide feedback.
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