Blockly Fraud Filter vs Grapevine Post Purchase Surveyfor Shopify (2026)
Blockly Fraud Filter and Grapevine Post Purchase Survey are both Shopify apps focused on operations, but they address drastically different needs. Blockly Fraud Filter aims to reduce chargebacks by allowing merchants to create rules that flag or cancel potentially fraudulent orders. It focuses on proactive fraud prevention, giving merchants control over identifying and blocking suspicious activity. Grapevine Post Purchase Survey, on the other hand, focuses on gathering customer feedback through various survey types (post-purchase, NPS, email). It's designed to provide deep customer insights and improve marketing decisions and CX. The key difference lies in their objectives: Blockly protects revenue by preventing fraudulent transactions, while Grapevine aims to increase revenue and improve customer loyalty through understanding customer sentiment and preferences. One focuses on minimizing loss, the other on maximizing growth. Blockly appeals to merchants concerned about fraud, chargebacks, and maintaining a secure online store, while Grapevine is for merchants seeking to understand their customers better and optimize their business based on customer feedback.
At a Glance
Blockly Fraud Filter
1 reviews
Grapevine Post Purchase Survey
142 reviews
Detailed Overview
Blockly Fraud Filter
Blockly helps reduce chargebacks by identifying and stopping orders that may be fraudulent
Key Features
- Add an extra layer of security
- Alert you to potentially fraudulent orders or cancel them automatically
- Create filters for specific customers
- Create filters for customers referred from particular websites
- Create filters for certain credit card brands
Grapevine Post Purchase Survey
Post purchase, on-site, email & NPS surveys with unlimited responses for customer insights at scale
Key Features
- Attribution surveys to see which marketing channels really drive customers
- Unlimited post purchase, CSAT & NPS surveys built for deep customer insight
- Make data-driven decisions by turning high-volume survey data into insights
- Powerful survey reporting with filters, segmentation and unlimited responses
- Integrations that push survey data into your automation and analytics stack
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating Blockly Fraud Filter5/5 Grapevine Post Purchase Survey5/5 | ||
| Reviews | 1 | 142 |
Reviews Blockly Fraud Filter1 Grapevine Post Purchase Survey142 | ||
| Primary Function | Fraud Prevention | Customer Survey & Feedback |
Primary Function Blockly Fraud FilterFraud Prevention Grapevine Post Purchase SurveyCustomer Survey & Feedback | ||
| Key Feature 1 | Customizable Fraud Filters | Unlimited Survey Responses |
Key Feature 1 Blockly Fraud FilterCustomizable Fraud Filters Grapevine Post Purchase SurveyUnlimited Survey Responses | ||
| Key Feature 2 | Automatic Order Cancellation | Advanced Targeting & Reporting |
Key Feature 2 Blockly Fraud FilterAutomatic Order Cancellation Grapevine Post Purchase SurveyAdvanced Targeting & Reporting | ||
| Target Merchant | Concerned about fraud, high chargeback rates | Seeking customer insights, improving CX |
Target Merchant Blockly Fraud FilterConcerned about fraud, high chargeback rates Grapevine Post Purchase SurveySeeking customer insights, improving CX | ||
| Value Proposition | Reduced chargebacks, secure store | Data-driven decisions, customer loyalty |
Value Proposition Blockly Fraud FilterReduced chargebacks, secure store Grapevine Post Purchase SurveyData-driven decisions, customer loyalty | ||
| Integrations | Imports Fraud Filter rules | Shopify Flow, Klaviyo, GA4, Google Sheets |
Integrations Blockly Fraud FilterImports Fraud Filter rules Grapevine Post Purchase SurveyShopify Flow, Klaviyo, GA4, Google Sheets | ||
Our Verdict
Blockly Fraud Filter is best suited for merchants experiencing a noticeable level of fraudulent activity and high chargeback rates. Its customizable filters offer a proactive approach to minimizing financial losses. However, the very low number of reviews should give merchants pause. Grapevine Post Purchase Survey is more appropriate for merchants focused on understanding their customer base, improving customer experience, and driving sales through data-driven decisions. Its unlimited survey responses and integration capabilities offer significant value for businesses looking to scale their customer insights efforts.
While both apps have potential benefits, Grapevine appears to offer a more robust and well-supported solution given its higher number of reviews and integrations, making it a stronger choice for most Shopify merchants focused on growth and customer satisfaction, assuming the reviews are genuine. Merchants should strongly consider the lack of reviews for Blockly before deciding.
Common Questions
Which app is easier to use?
Based on the descriptions, Blockly Fraud Filter appears straightforward with its rule-based system. However, the lack of reviews makes it difficult to assess its true usability. Grapevine Post Purchase Survey's ease of use depends on the complexity of the desired surveys and reporting, but the integration with platforms like Shopify Flow suggests a certain level of user-friendliness.
Which app is more likely to increase revenue?
Grapevine Post Purchase Survey is more directly linked to potential revenue increases by providing insights into customer preferences and allowing for targeted marketing and CX improvements. Blockly Fraud Filter indirectly contributes to revenue by preventing losses from fraudulent orders.
Are these apps mutually exclusive?
No, these apps are not mutually exclusive. A merchant could use both Blockly Fraud Filter to protect against fraud and Grapevine Post Purchase Survey to gather customer feedback and improve their business. They address different aspects of running an online store.
Which app is more scalable?
Grapevine Post Purchase Survey is designed for scalability, offering unlimited survey responses and integrations with analytics platforms. Blockly Fraud Filter's scalability depends on its ability to handle increasing order volumes and effectively filter out fraudulent activity.
What if I am unsure if I have a fraud problem?
If you're unsure about fraud, review your order history for suspicious patterns like unusual shipping addresses, multiple orders from the same IP address with different credit cards, or a sudden surge in orders from new customers. If you identify these patterns, Blockly might be worth exploring. Otherwise, investing in customer insights with Grapevine could yield more immediate and broadly applicable benefits.
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