BIG Digital Downloads Products vs TRACK718 Order Track & Emailfor Shopify (2026)
BIG Digital Downloads Products and TRACK718 Order Track & Email are Shopify apps catering to vastly different needs within the 'Orders' category. BIG Digital Downloads focuses on enabling merchants to sell digital goods, offering features like unlimited storage, license key support, download limits, and PDF stamping. It positions itself as an alternative to file sharing services like WeTransfer or cloud storage solutions like Google Drive, targeting merchants looking to sell ebooks, software licenses, music, or other digital assets. Its strength lies in its comprehensive feature set specifically tailored to digital product sales and its established reputation indicated by a 5/5 rating and 600 reviews. TRACK718, on the other hand, is an order tracking and notification app designed to improve the customer experience by providing real-time updates on shipment status. Its core function is integrating with a wide range of carriers (2000+) to track packages and send automated email notifications to customers, reducing WISMO (Where Is My Order) inquiries.
At a Glance
BIG Digital Downloads Products
600 reviews
TRACK718 Order Track & Email
0 reviews
Detailed Overview
BIG Digital Downloads Products
Sell digital products, ebook, digital downloads, license keys.. Download/upload in 1-click any file
Key Features
- Sell any kind of digital product & digital file ( pdf,jpeg,mp4,zip,rar, etc.)
- Sell any kind of digital download. Unlimited storage,unlimited digital downloads
- Make the files downloadable all at once or individually. Sell license keys.
- Limit how many hours/days a file can be downloaded and how many times it can be
- Stamp any PDF you're selling. Easy to sell downloadable digital assets. Etsy alt
TRACK718 Order Track & Email
quickly and accurately track your packages and send email notifications to customers.
Key Features
- Support FedEx, DHL, UPS, DPD, USPS, China Post and other global 2000+ carriers.
- Unlimited email push service and free logistics track search widget.
- Analysis of parcel timeliness in terms of customer, country, and carrier.
Feature Comparison
| Rating | 5/5 | 0/5 |
Rating BIG Digital Downloads Products5/5 TRACK718 Order Track & Email0/5 | ||
| Reviews | 600 | 0 |
Reviews BIG Digital Downloads Products600 TRACK718 Order Track & Email0 | ||
| Primary Function | Digital Product Sales | Order Tracking & Email Notifications |
Primary Function BIG Digital Downloads ProductsDigital Product Sales TRACK718 Order Track & EmailOrder Tracking & Email Notifications | ||
| Target Merchant | Sellers of digital goods (ebooks, software, music) | Sellers of physical goods |
Target Merchant BIG Digital Downloads ProductsSellers of digital goods (ebooks, software, music) TRACK718 Order Track & EmailSellers of physical goods | ||
| Key Features | Unlimited storage, license key support, download limits, PDF stamping | 2000+ carrier integration, unlimited email pushes, logistics analysis |
Key Features BIG Digital Downloads ProductsUnlimited storage, license key support, download limits, PDF stamping TRACK718 Order Track & Email2000+ carrier integration, unlimited email pushes, logistics analysis | ||
| Value Proposition | Enables digital product sales with robust control features | Improves customer experience through proactive order tracking and communication |
Value Proposition BIG Digital Downloads ProductsEnables digital product sales with robust control features TRACK718 Order Track & EmailImproves customer experience through proactive order tracking and communication | ||
| Ease of Use | Relatively easy to setup digital products for download and selling. | No information available |
Ease of Use BIG Digital Downloads ProductsRelatively easy to setup digital products for download and selling. TRACK718 Order Track & EmailNo information available | ||
| Alternative to | Wetransfer, Google Drive, Dropbox, Megaupload, Etsy | Competitors in order tracking and email notification space. |
Alternative to BIG Digital Downloads ProductsWetransfer, Google Drive, Dropbox, Megaupload, Etsy TRACK718 Order Track & EmailCompetitors in order tracking and email notification space. | ||
Our Verdict
The choice between BIG Digital Downloads Products and TRACK718 Order Track & Email depends entirely on the merchant's business model. If a merchant sells digital products, BIG Digital Downloads Products is the clear choice, providing a comprehensive solution for managing and selling digital assets. The high rating and numerous reviews suggest it's a reliable and well-regarded app within its niche. However, if the merchant sells physical products, TRACK718 is more relevant. While TRACK718 lacks reviews, its functionality addresses a crucial aspect of e-commerce: keeping customers informed about their orders. A physical product business that doesn't sell digital items should only be considering order tracking apps like TRACK718, even if they look at competitors. Given the current state of both apps, one would recommend further exploring alternatives to TRACK718 with higher ratings and more established presence in the Shopify app store before considering TRACK718 for a physical product business.
Common Questions
Which app is easier to set up?
Based on the description provided, BIG Digital Downloads offers a streamlined approach to uploading and managing digital files for sale. There's no information about setup ease of TRACK718.
Can I use both apps simultaneously?
Yes, both apps can be used concurrently, although they serve distinct functions. A shop could sell digital downloads AND physical products. The digital downloads would need BIG Digital Downloads, and the tracking of physical products can come from TRACK718.
Does BIG Digital Downloads provide order tracking features?
No, BIG Digital Downloads focuses on managing and delivering digital files, not tracking physical shipments. Order tracking is the domain of apps like TRACK718.
Is TRACK718 limited by number of orders?
The app description for TRACK718 doesn't limit it by the number of orders, but instead advertises Unlimited email push service and free logistics track search widget. More testing would need to happen to ascertain whether the unlimited plan is actually 'unlimited'.
Which app is better for improving customer satisfaction?
Both contribute to customer satisfaction but in different ways. BIG Digital Downloads ensures seamless delivery of digital goods, while TRACK718 keeps customers informed about their physical orders. Therefore, the 'better' app depends on what type of products are being sold.
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