BIG Digital Downloads Products and Revize: Order Editing & Upsell cater to vastly different needs within the Shopify ecosystem. BIG Digital Downloads Products is purpose-built for merchants selling digital goods like ebooks, software licenses, and digital art. Its strength lies in facilitating the secure delivery and management of digital files, offering features like download limits, stamping PDFs, and unlimited storage. It aims to provide an alternative to general file-sharing services like WeTransfer or Dropbox, specifically within the context of an e-commerce platform. Revize, on the other hand, is designed to enhance the post-purchase customer experience and streamline order management. Its core focus is enabling customers to self-serve edits to their orders before they ship. Key functionalities include editing shipping addresses, modifying quantities and variants, adding products, and even canceling orders, all while offering upsell opportunities and refunding as store credit. It aims to reduce support tickets, improve customer satisfaction, and ultimately increase revenue by driving up Average Order Value (AOV) and encouraging repeat purchases.
600 reviews
58 reviews
Sell digital products, ebook, digital downloads, license keys.. Download/upload in 1-click any file
Happier shoppers, more sales & fewer tickets with world class order editor trusted by top brands
| Rating | 5/5 | 5/5 |
Rating BIG Digital Downloads Products5/5 Revize: Order Editing & Upsell5/5 | ||
| Reviews | 600 | 58 |
Reviews BIG Digital Downloads Products600 Revize: Order Editing & Upsell58 | ||
| Primary Function | Digital product delivery and management | Order editing and customer self-service |
Primary Function BIG Digital Downloads ProductsDigital product delivery and management Revize: Order Editing & UpsellOrder editing and customer self-service | ||
| Target Merchant | Sellers of digital goods (ebooks, software, licenses) | Merchants focused on post-purchase customer experience and operational efficiency |
Target Merchant BIG Digital Downloads ProductsSellers of digital goods (ebooks, software, licenses) Revize: Order Editing & UpsellMerchants focused on post-purchase customer experience and operational efficiency | ||
| Key Features | Download limits, PDF stamping, license key sales, unlimited storage | Order editing (address, quantity, products), upsells, self-serve cancellation, refund to store credit |
Key Features BIG Digital Downloads ProductsDownload limits, PDF stamping, license key sales, unlimited storage Revize: Order Editing & UpsellOrder editing (address, quantity, products), upsells, self-serve cancellation, refund to store credit | ||
| Storage Capacity | Unlimited | Not applicable |
Storage Capacity BIG Digital Downloads ProductsUnlimited Revize: Order Editing & UpsellNot applicable | ||
| Customer Interaction | Post-purchase download page and email delivery | Order status page & email for self-service editing |
Customer Interaction BIG Digital Downloads ProductsPost-purchase download page and email delivery Revize: Order Editing & UpsellOrder status page & email for self-service editing | ||
| Value Proposition | Simplified digital product sales and secure file delivery | Reduced support tickets, increased customer satisfaction, and higher AOV |
Value Proposition BIG Digital Downloads ProductsSimplified digital product sales and secure file delivery Revize: Order Editing & UpsellReduced support tickets, increased customer satisfaction, and higher AOV | ||
The choice between BIG Digital Downloads Products and Revize depends entirely on the nature of your business. If you sell digital products, BIG Digital Downloads Products is the clear winner. Its features are tailored to the unique challenges of selling and delivering digital goods, providing security, control, and convenience. The higher review count suggests a more established user base and greater familiarity with the specific needs of digital product sellers.
Conversely, if you sell physical goods and prioritize customer satisfaction and operational efficiency in order fulfillment, Revize is the better choice. It empowers customers to manage their orders, reducing support workload and potentially increasing revenue through upsells and retained spending via store credit. Revize would be especially valuable for larger Shopify stores with significant order volumes and dedicated customer support teams. While it has fewer reviews, its focus on order management provides specialized value for physical goods stores.
BIG Digital Downloads Products is the better choice for selling ebooks due to its focus on digital product delivery and security features like download limits and PDF stamping.
Revize is not designed for selling digital products. Its features focus on order editing and management for physical goods orders.
Revize helps reduce customer support tickets by allowing customers to self-manage order changes before shipment.
No, BIG Digital Downloads Products focuses on delivering digital goods securely and efficiently and does not offer upsell functionalities.
Revize states it is built with Shopify Plus in mind, with 100+ integrations, making it likely a better option for larger stores needing robust order management capabilities.
Run audits for SEO, CRO, PageSpeed, and AI visibility. Get a clear report and actionable fixes.
Try Fix My Store