Bad Customer and Ongoing Disable Right Click are Shopify apps tackling fraud, but with vastly different approaches and target audiences. Bad Customer focuses on proactive fraud prevention by identifying problematic customers based on their chargeback history across multiple sites, as well as identifying other potentially risky order characteristics like PO boxes. Its positioning is centered around avoiding future losses by identifying past offenders. Ongoing Disable Right Click, on the other hand, focuses on preventing image theft by disabling the right-click functionality, although the very limited information suggests that may be its only feature. The core difference lies in their preventative measures. Bad Customer actively identifies potentially fraudulent customers before fulfillment, while Ongoing Disable Right Click is more of a protection tool against content theft. Merchant choice depends heavily on their fraud concerns. If chargebacks and excessive refunds are the primary issues, Bad Customer is a relevant choice. Conversely, merchants prioritizing the protection of their website's images or other content from simple theft might consider Ongoing Disable Right Click, however, there are likely far superior solutions that address this concern.
10 reviews
4 reviews
Identify problem customers before you ship.
| Rating | 3.9/5 | 5/5 |
Rating Bad Customer3.9/5 Ongoing Disable Right Click5/5 | ||
| Reviews | 10 | 4 |
Reviews Bad Customer10 Ongoing Disable Right Click4 | ||
| Fraud Prevention Method | Identifies customers with chargeback history on other sites | Disables right click to prevent image theft |
Fraud Prevention Method Bad CustomerIdentifies customers with chargeback history on other sites Ongoing Disable Right ClickDisables right click to prevent image theft | ||
| Key Features | Chargeback history identification, PO Box flagging, billing/shipping mismatch alerts, multiple account detection. | Disables right click functionality |
Key Features Bad CustomerChargeback history identification, PO Box flagging, billing/shipping mismatch alerts, multiple account detection. Ongoing Disable Right ClickDisables right click functionality | ||
| Target Merchant Type | Merchants with high chargeback rates and refund requests | Merchants concerned about image or content theft |
Target Merchant Type Bad CustomerMerchants with high chargeback rates and refund requests Ongoing Disable Right ClickMerchants concerned about image or content theft | ||
| Ease of Use (inferred) | Likely involves some configuration and review of flagged orders | Likely simple to install and enable |
Ease of Use (inferred) Bad CustomerLikely involves some configuration and review of flagged orders Ongoing Disable Right ClickLikely simple to install and enable | ||
| Value Proposition | Reduced losses from fraudulent orders and chargebacks | Protection of website images and content |
Value Proposition Bad CustomerReduced losses from fraudulent orders and chargebacks Ongoing Disable Right ClickProtection of website images and content | ||
| Proactive vs Reactive | Proactive | Reactive |
Proactive vs Reactive Bad CustomerProactive Ongoing Disable Right ClickReactive | ||
For merchants primarily concerned with chargebacks, refund abuse, and proactively identifying risky customers, Bad Customer is the clear choice. Its focus is on preventing financial losses by identifying problematic customer behaviors. However, the low review count of both apps should warrant further investigation before committing to either.
Ongoing Disable Right Click may be useful for very specific scenarios where image protection is a high priority, but its overall utility is questionable, and other more robust solutions likely exist in 2026. Given the limited scope of features available and the potentially frustrating user experience of disabling right-click, most merchants should strongly consider alternatives.
Bad Customer identifies potentially risky customers based on past behavior. While it can help reduce chargebacks, it doesn't guarantee a complete elimination, as not all fraudulent activity can be predicted.
Disabling right-click is a very basic deterrent. Tech-savvy users can easily bypass this restriction using browser developer tools or screenshots.
Bad Customer likely requires more manual review, as it flags orders that need further investigation to determine if they are indeed fraudulent.
It is highly probable that in 2026, many anti-fraud apps combine multiple features, including behavioral analysis, device fingerprinting, and content protection measures. More thorough research is recommended to find an app suited to a shop's specific requirements.
The provided data doesn't include information about privacy policies. Before installing either app, carefully review their privacy policies to understand how they collect, use, and share customer data.
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