Avoid Returns Pro by Cypher vs SureBright Product Protectionfor Shopify (2026)
Avoid Returns Pro by Cypher and SureBright Product Protection, while both operating in the 'Returns and warranty' category on Shopify, offer fundamentally different approaches to managing product-related issues. Avoid Returns Pro aims to proactively *prevent* returns by incentivizing customers to waive their return eligibility in exchange for a discount during purchase. It puts control in the merchant's hands to select which products or customers this 'no return' option is available for. SureBright Product Protection, on the other hand, focuses on *managing* potential product issues by offering extended warranties and shipping insurance, generating revenue for the merchant in the process.
At a Glance
Avoid Returns Pro by Cypher
0 reviews
SureBright Product Protection
38 reviews
Detailed Overview
Avoid Returns Pro by Cypher
Avoid product returns by giving some extra discounts while customer purchase products.
Key Features
- Avoid returns by giving product discount while purchase.
- Choose which items or customers can access the 'No Return' feature.
- Reduce product returns by giving extra discounts.
- Eye-catching design, easy installation, fast customer support.
- Update app widget text in any language.
SureBright Product Protection
Protect customers’ purchases in transit and use, earn their loyalty, & profit through revenue share!
Key Features
- Instantly boost profits with extended warranty and shipping insurance upsells
- Exhaustive and customizable coverage on 50+ product categories
- Customize every detail to match your brand's look and feel
- Easy setup, no time commitment, real-time and transparent revenue tracking
- 24x7 support and online claim filing in under 5-minutes
Feature Comparison
| Rating | 0/5 | 5/5 |
Rating Avoid Returns Pro by Cypher0/5 SureBright Product Protection5/5 | ||
| Reviews | 0 | 38 |
Reviews Avoid Returns Pro by Cypher0 SureBright Product Protection38 | ||
| Focus | Prevent returns through discounts | Manage product issues with warranties & insurance |
Focus Avoid Returns Pro by CypherPrevent returns through discounts SureBright Product ProtectionManage product issues with warranties & insurance | ||
| Customer Benefit | Instant discount | Product protection against damage/loss |
Customer Benefit Avoid Returns Pro by CypherInstant discount SureBright Product ProtectionProduct protection against damage/loss | ||
| Merchant Benefit | Reduced return processing | Revenue share on protection plans |
Merchant Benefit Avoid Returns Pro by CypherReduced return processing SureBright Product ProtectionRevenue share on protection plans | ||
| Risk Management | Return prevention strategy | Financial risk covered by SureBright |
Risk Management Avoid Returns Pro by CypherReturn prevention strategy SureBright Product ProtectionFinancial risk covered by SureBright | ||
| Customer Support | Fast customer support (claimed) | 24x7 support & online claim filing |
Customer Support Avoid Returns Pro by CypherFast customer support (claimed) SureBright Product Protection24x7 support & online claim filing | ||
| Customization | Update widget text in any language; select items/customers | Customize coverage on 50+ product categories, brand look and feel |
Customization Avoid Returns Pro by CypherUpdate widget text in any language; select items/customers SureBright Product ProtectionCustomize coverage on 50+ product categories, brand look and feel | ||
Our Verdict
Avoid Returns Pro by Cypher is suitable for merchants looking to actively reduce return rates by directly incentivizing customers to forgo returns upfront. This might be particularly useful for products where returns are frequent or costly. However, the app's lack of reviews raises concerns about its reliability and performance. SureBright Product Protection, with its high rating and numerous reviews, is a more established solution for merchants aiming to build customer trust and generate additional revenue by offering extended warranties and shipping insurance. This approach caters to customers seeking peace of mind and protection against product mishaps, and the revenue share makes it an attractive option for many store owners.
Common Questions
Which app is easier to set up?
Based on the descriptions, SureBright Product Protection emphasizes easy setup with 'just a few clicks,' suggesting a more streamlined onboarding process compared to Avoid Returns Pro by Cypher, which, while touting 'easy installation,' lacks user reviews to confirm this claim.
Which app is more proactive in handling returns?
Avoid Returns Pro by Cypher is more proactive. It gives a discount while the customer purchases, directly influencing the customer’s return decision. SureBright is reactive, offering protection after the sale.
Which app is more suitable for high-value items?
SureBright Product Protection is likely better for high-value items as it offers comprehensive protection plans covering accidental damage and shipping issues, offering customers greater peace of mind and increasing the likelihood of purchase.
Which app is better for products with low return rates?
SureBright Product Protection could still be valuable for low return rate products, as it focuses on increasing revenue and providing added customer service and protection for mishaps rather than directly reducing already low return rates. Avoid Returns Pro would likely be less beneficial as its primary goal is returns reduction.
Which app provides better ongoing customer support?
SureBright Product Protection offers '24x7 support and online claim filing in under 5-minutes,' suggesting a more robust customer support infrastructure than Avoid Returns Pro by Cypher, which only mentions 'fast customer support' without specifying hours or methods.
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