Asklayer Survey & NPS for pros vs KNO Post Purchase Surveysfor Shopify (2026)
Asklayer Survey & NPS for pros and KNO Post Purchase Surveys both offer survey solutions for Shopify merchants, but they cater to slightly different needs and priorities. Asklayer positions itself as a highly configurable and comprehensive survey tool, offering a wide range of question types, targeting rules, and survey delivery methods (on-site, exit, post-purchase, email). It emphasizes flexibility and data export for custom analysis. In contrast, KNO Post Purchase Surveys focuses specifically on post-purchase surveys designed to unlock insights related to attribution, customer experience (CX), conversion rate optimization (CRO), and product development. KNO highlights its ease of use, pre-built templates, and attribution-focused reporting.
At a Glance
Asklayer Survey & NPS for pros
57 reviews
KNO Post Purchase Surveys
80 reviews
Detailed Overview
Asklayer Survey & NPS for pros
Highly configurable, low-friction on site, exit, post purchase surveys and email survey + NPS & CSAT
Key Features
- Unlimited surveys and question pages with skip-logic branching.
- Tag users based on their answers and power-up your marketing machine.
- Asklayer works with your tools. Deep integrations with Shopify and webhooks.
- On-site surveys with advanced per-page, per-product and user based targeting.
- Post-purchase surveys, automatic email followup surveys and exit surveys.
KNO Post Purchase Surveys
Unlock insights with post-purchase surveys for attribution, CRO, CX, product development, and more.
Key Features
- 5 min setup with 30+ full survey templates and dozens of pre-built questions.
- Use logic flows for in-depth analysis and actions to boost customer engagement.
- Attribution reports & analyses to better understand ad performance.
- Target surveys to customer segments with data filters for better analysis.
- Integrates with top platforms and offers data dispersion via REST API.
Feature Comparison
| Rating | 4.9/5 | 4.7/5 |
Rating Asklayer Survey & NPS for pros4.9/5 KNO Post Purchase Surveys4.7/5 | ||
| Reviews | 57 | 80 |
Reviews Asklayer Survey & NPS for pros57 KNO Post Purchase Surveys80 | ||
| Survey Focus | Broad (On-site, Exit, Post-Purchase, Email, NPS, CSAT) | Post-Purchase Only |
Survey Focus Asklayer Survey & NPS for prosBroad (On-site, Exit, Post-Purchase, Email, NPS, CSAT) KNO Post Purchase SurveysPost-Purchase Only | ||
| Key Strength | Highly Configurable & Versatile | Attribution Insights & Ease of Use |
Key Strength Asklayer Survey & NPS for prosHighly Configurable & Versatile KNO Post Purchase SurveysAttribution Insights & Ease of Use | ||
| Question Types | 15+ | Dozens of Pre-Built Questions |
Question Types Asklayer Survey & NPS for pros15+ KNO Post Purchase SurveysDozens of Pre-Built Questions | ||
| Reporting | Per-Question Reporting, Raw Data Export | Attribution Reports & Analyses |
Reporting Asklayer Survey & NPS for prosPer-Question Reporting, Raw Data Export KNO Post Purchase SurveysAttribution Reports & Analyses | ||
| Targeting | Advanced Targeting Rules (Page, Product, User) | Customer Segment Targeting with Data Filters |
Targeting Asklayer Survey & NPS for prosAdvanced Targeting Rules (Page, Product, User) KNO Post Purchase SurveysCustomer Segment Targeting with Data Filters | ||
| Setup Complexity | Potentially higher due to configurability | Easy 5-min setup |
Setup Complexity Asklayer Survey & NPS for prosPotentially higher due to configurability KNO Post Purchase SurveysEasy 5-min setup | ||
Our Verdict
For merchants needing a comprehensive survey solution across various touchpoints and who require advanced configuration options and data export capabilities, Asklayer Survey & NPS for pros is likely the better choice. It's suitable for those willing to invest more time in setting up complex surveys and performing their own data analysis. On the other hand, if the primary goal is to understand customer attribution and gain insights specifically from post-purchase surveys, KNO Post Purchase Surveys is a strong option due to its ease of use, pre-built templates, and attribution-focused reporting. It's ideal for merchants looking for quick insights and actionable recommendations.
Common Questions
What types of surveys can I create with Asklayer?
Asklayer supports on-site, exit, post-purchase, and email surveys, as well as NPS (Net Promoter Score) and CSAT (Customer Satisfaction) surveys.
Does KNO offer pre-built survey templates?
Yes, KNO offers 30+ full survey templates and dozens of pre-built questions to help you get started quickly.
Which app is better for understanding customer attribution?
KNO Post Purchase Surveys is specifically designed for attribution insights with dedicated reports and analyses.
Can I customize the design of surveys with both apps?
While both apps allow for customization to some degree, Asklayer's description highlights configurability suggesting a broader range of customization options compared to KNO's focus on templates.
Which app has better integration with other marketing tools?
Both apps mention integrations. Asklayer notes integrations with Shopify and webhooks. KNO highlights integration with top platforms and REST API access for data dispersion. The better option depends on the specific tools a merchant uses.
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