Asklayer Survey & NPS for pros and Census: Customer Surveys both offer Shopify merchants tools to gather customer feedback through surveys, but they appear to cater to different segments. Asklayer positions itself as a highly configurable solution for power users, emphasizing advanced features like unlimited surveys, skip logic, question randomization, various targeting rules (including per-page, per-product, and user-based targeting), and multiple survey types including exit, post-purchase, and email. Census, on the other hand, appears to focus on simplicity and potentially ease of use based on its name and the limited detail provided. Asklayer also has extensive integrations, while Census doesn't list any. Asklayer's feature-rich approach suggests a target audience of larger or more sophisticated merchants, while Census is likely suited for smaller businesses or those prioritizing ease of implementation and a focus on essential survey functionality.
57 reviews
23 reviews
Highly configurable, low-friction on site, exit, post purchase surveys and email survey + NPS & CSAT
| Rating | 4.9/5 | 5/5 |
Rating Asklayer Survey & NPS for pros4.9/5 Census: Customer Surveys5/5 | ||
| Reviews | 57 | 23 |
Reviews Asklayer Survey & NPS for pros57 Census: Customer Surveys23 | ||
| Survey Types | On-site, Post-Purchase, Exit, Email, NPS, CSAT, Poll | Surveys (inferred, unspecified types) |
Survey Types Asklayer Survey & NPS for prosOn-site, Post-Purchase, Exit, Email, NPS, CSAT, Poll Census: Customer SurveysSurveys (inferred, unspecified types) | ||
| Advanced Features | Skip Logic, Question Randomization, Targeting Rules, Coupon Generation | Unspecified |
Advanced Features Asklayer Survey & NPS for prosSkip Logic, Question Randomization, Targeting Rules, Coupon Generation Census: Customer SurveysUnspecified | ||
| Integrations | Shopify, Webhooks | Unspecified |
Integrations Asklayer Survey & NPS for prosShopify, Webhooks Census: Customer SurveysUnspecified | ||
| Target Merchant | Larger, Sophisticated, Power Users | Smaller, Simpler Needs, Beginner Friendly |
Target Merchant Asklayer Survey & NPS for prosLarger, Sophisticated, Power Users Census: Customer SurveysSmaller, Simpler Needs, Beginner Friendly | ||
| Data Reporting | In-app charts, raw data export | Unspecified |
Data Reporting Asklayer Survey & NPS for prosIn-app charts, raw data export Census: Customer SurveysUnspecified | ||
| Survey Limit | Unlimited | Unspecified |
Survey Limit Asklayer Survey & NPS for prosUnlimited Census: Customer SurveysUnspecified | ||
For merchants seeking a comprehensive and highly customizable survey solution with advanced features like skip logic, targeting, and various survey types, Asklayer Survey & NPS for pros is likely the better choice. The higher number of reviews also suggests a more mature product with a broader user base. However, merchants prioritizing simplicity and ease of use, or those with very basic survey needs, may find Census: Customer Surveys a more suitable option, although the lack of detailed information makes a definitive recommendation difficult. Further investigation into Census' feature set and ease of use is recommended before choosing it over Asklayer.
Asklayer Survey & NPS for pros offers advanced targeting options, including per-page, per-product, and user-based targeting. Census doesn't specify targeting capabilities.
Asklayer Survey & NPS for pros offers integrations with Shopify and Webhooks. Census doesn't specify any integrations.
Without detailed information, it's difficult to definitively say, but Census: Customer Surveys *might* be more suitable for stores with limited technical resources due to its potentially simpler interface. Asklayer, with its many features, could require more setup and configuration.
Asklayer Survey & NPS for pros offers a wider array of survey types, including on-site, post-purchase, exit, email, NPS, CSAT, and polls. Census doesn't specify which types of surveys are supported.
Asklayer Survey & NPS for pros provides per-question reporting with in-app charts and the ability to export raw data. The data reporting capabilities of Census are not specified.
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