AE: Order Editing & Upsell vs TRACK718 Order Track & Emailfor Shopify (2026)
AE: Order Editing & Upsell and TRACK718 Order Track & Email, while both residing in the 'Orders' category on the Shopify App Store, address fundamentally different post-purchase needs. AE focuses on improving the customer experience and boosting revenue by enabling customers to self-manage their orders, reducing cancellations and support tickets, and facilitating upsells. TRACK718, conversely, concentrates on providing merchants with comprehensive order tracking capabilities and automated email notifications to keep customers informed about their shipment status. AE is for merchants seeking to enhance the post-purchase experience directly, while TRACK718 is for merchants who prioritize transparent logistics and proactive communication about shipping.
At a Glance
AE: Order Editing & Upsell
184 reviews
TRACK718 Order Track & Email
0 reviews
Detailed Overview
AE: Order Editing & Upsell
Reduce cancellations with self-service order edits and deliver a smoother post-purchase experience
Key Features
- Let customers instantly add, remove & edit items + edit address after purchase
- Google-powered address validation service so customers enter the right address
- Send customisable automated emails to staff & customers when orders are edited
- Increase average order value (AOV) with post-purchase upsell offers during edit
- Works seamlessly with Shopify Flow and provides 3PL integration
TRACK718 Order Track & Email
quickly and accurately track your packages and send email notifications to customers.
Key Features
- Support FedEx, DHL, UPS, DPD, USPS, China Post and other global 2000+ carriers.
- Unlimited email push service and free logistics track search widget.
- Analysis of parcel timeliness in terms of customer, country, and carrier.
Feature Comparison
| Rating | 5/5 | 0/5 |
Rating AE: Order Editing & Upsell5/5 TRACK718 Order Track & Email0/5 | ||
| Reviews | 184 | 0 |
Reviews AE: Order Editing & Upsell184 TRACK718 Order Track & Email0 | ||
| Focus | Order Editing & Upsell | Order Tracking & Notifications |
Focus AE: Order Editing & UpsellOrder Editing & Upsell TRACK718 Order Track & EmailOrder Tracking & Notifications | ||
| Key Feature: Customer Empowerment | Self-serve order edits (address, items) | None directly |
Key Feature: Customer Empowerment AE: Order Editing & UpsellSelf-serve order edits (address, items) TRACK718 Order Track & EmailNone directly | ||
| Key Feature: 3PL Integration | Yes | Integrates with 2000+ carriers |
Key Feature: 3PL Integration AE: Order Editing & UpsellYes TRACK718 Order Track & EmailIntegrates with 2000+ carriers | ||
| Key Feature: Upselling | Post-purchase upsell offers | None |
Key Feature: Upselling AE: Order Editing & UpsellPost-purchase upsell offers TRACK718 Order Track & EmailNone | ||
| Primary Goal | Reduce cancellations, increase AOV | Improve customer satisfaction via tracking |
Primary Goal AE: Order Editing & UpsellReduce cancellations, increase AOV TRACK718 Order Track & EmailImprove customer satisfaction via tracking | ||
| Automation | Shopify Flow integration | Automated email push service |
Automation AE: Order Editing & UpsellShopify Flow integration TRACK718 Order Track & EmailAutomated email push service | ||
| Value Proposition | Smoother post-purchase experience, increased revenue | Package tracking visibility, proactive communication |
Value Proposition AE: Order Editing & UpsellSmoother post-purchase experience, increased revenue TRACK718 Order Track & EmailPackage tracking visibility, proactive communication | ||
Our Verdict
For merchants primarily focused on reducing order cancellations, empowering customers with self-service editing, and increasing average order value through upsells, AE: Order Editing & Upsell is the clear choice. Its established positive reviews and feature set, including Shopify Flow integration, strongly support this. On the other hand, TRACK718 Order Track & Email might be suitable for merchants dealing with a high volume of shipments across diverse carriers and prioritizing proactive customer communication about shipping updates. However, the lack of reviews and unknown reliability present a significant risk as of 2026. Therefore, AE is recommended for most merchants until TRACK718 proves its value and reliability.
Common Questions
Which app helps customers edit their shipping address after purchase?
AE: Order Editing & Upsell allows customers to edit their shipping address after the purchase, while TRACK718 does not provide this functionality.
Which app is better for increasing Average Order Value (AOV)?
AE: Order Editing & Upsell is designed to increase AOV with post-purchase upsell offers. TRACK718 does not offer this feature.
Which app integrates with a wider range of shipping carriers?
TRACK718 integrates with over 2000 carriers globally, whereas AE: Order Editing & Upsell doesn't explicitly state the number of carrier integrations (focuses on 3PL).
Which app provides automated email notifications?
Both apps provide automated email notifications, but for different purposes. AE: Order Editing & Upsell sends emails related to order edits, while TRACK718 sends emails related to tracking updates.
Which app has more established credibility and positive user feedback?
AE: Order Editing & Upsell has a 5/5 rating with 184 reviews, indicating established credibility and positive user feedback. TRACK718 has a 0/5 rating with 0 reviews, making it difficult to assess its reliability or effectiveness.
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